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  1. Cloudron Forum
  2. WordPress (Developer)
  3. Installing WordPress Importer fails

Installing WordPress Importer fails

Scheduled Pinned Locked Moved Solved WordPress (Developer)
wordpressimportexport
4 Posts 2 Posters 1.2k Views 2 Watching
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    • jdaviescoatesJ Online
      jdaviescoatesJ Online
      jdaviescoates
      wrote on last edited by jdaviescoates
      #1
      1. fresh install of unmanaged WordPress
      2. run all the updates
      3. go to /wp-admin/import.php click on Install under WordPress
      4. get this error
      Installation failed: {"success":true,"data":{"install":"plugin","slug":"wordpress-importer","pluginName":"WordPress Importer","activateUrl":"https:\/\/uniteddiversity.org\/wp-admin\/plugins.php?_wpnonce=5a53772901&action=activate&plugin=wordpress-importer\/wordpress-importer.php"}} <!-- Performance optimized by Redis Object Cache. Learn more: https://wprediscache.com --> 
      
      1. Hit F5, looks like it did actually install

      I use Cloudron with Gandi & Hetzner

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by girish
        #2

        @jdaviescoates Can you try with the latest redis-cache plugin or use the latest unmanaged WP package? I think all issues are probably connected to that.

        03103a39-e942-495f-9c9d-d36dfa95a515-image.png

        jdaviescoatesJ 1 Reply Last reply
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        • girishG girish

          @jdaviescoates Can you try with the latest redis-cache plugin or use the latest unmanaged WP package? I think all issues are probably connected to that.

          03103a39-e942-495f-9c9d-d36dfa95a515-image.png

          jdaviescoatesJ Online
          jdaviescoatesJ Online
          jdaviescoates
          wrote on last edited by
          #3

          @girish said in Installing WordPress Importer fails:

          Can you try with the latest redis-cache plugin or use the latest unmanaged WP package?

          As far as I'm aware I was using the latest everything, but similarly to some of my other WordPress reports last night, the next time I did it out all worked fine (which doesn't help work out what the actual issue was, but nevermind)

          I use Cloudron with Gandi & Hetzner

          jdaviescoatesJ 1 Reply Last reply
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          • jdaviescoatesJ jdaviescoates

            @girish said in Installing WordPress Importer fails:

            Can you try with the latest redis-cache plugin or use the latest unmanaged WP package?

            As far as I'm aware I was using the latest everything, but similarly to some of my other WordPress reports last night, the next time I did it out all worked fine (which doesn't help work out what the actual issue was, but nevermind)

            jdaviescoatesJ Online
            jdaviescoatesJ Online
            jdaviescoates
            wrote on last edited by jdaviescoates
            #4

            Just to say, I just tried installing WordPress Importer again on a new install and this time it worked fine, so whatever the problem was seems to have been resolved.

            @girish I think this can be marked as solved (it's too old for me to edit, turn into a question and mark solved myself).

            I use Cloudron with Gandi & Hetzner

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