Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. WordPress (Developer)
  3. App not responding

App not responding

Scheduled Pinned Locked Moved WordPress (Developer)
wordpress
14 Posts 4 Posters 1.7k Views 5 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #5

    @jdaviescoates The unmanaged WP app will try to access https://uniteddiversity.org/wp-includes/version.php for health checks and indeed it returns a 403. I am not sure why, because the default installation does return 200 . I have to go back to my original question - Do you have any plugins installed? (I know you said no, but can you double check?) And indeed wp-admin also as you said returns 403. We need to figure why.

    (The cronjob tasks of WP are skipped because the health check is failing. The error message needs to be improved).

    jdaviescoatesJ 1 Reply Last reply
    0
    • girishG girish

      @jdaviescoates The unmanaged WP app will try to access https://uniteddiversity.org/wp-includes/version.php for health checks and indeed it returns a 403. I am not sure why, because the default installation does return 200 . I have to go back to my original question - Do you have any plugins installed? (I know you said no, but can you double check?) And indeed wp-admin also as you said returns 403. We need to figure why.

      (The cronjob tasks of WP are skipped because the health check is failing. The error message needs to be improved).

      jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote on last edited by
      #6

      @girish said in App not responding:

      Do you have any plugins installed? (I know you said no, but can you double check?)

      You asked about security plugins before, which I don't have.

      I do have others plugins installed... I need to check but I think I'm using exactly the same plugins at https://uniteddiversity.coop without issue...

      I use Cloudron with Gandi & Hetzner

      girishG 1 Reply Last reply
      0
      • jdaviescoatesJ jdaviescoates

        @girish said in App not responding:

        Do you have any plugins installed? (I know you said no, but can you double check?)

        You asked about security plugins before, which I don't have.

        I do have others plugins installed... I need to check but I think I'm using exactly the same plugins at https://uniteddiversity.coop without issue...

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #7

        @jdaviescoates said in App not responding:

        I do have others plugins installed... I need to check but I think I'm using exactly the same plugins at https://uniteddiversity.coop without issue...

        I am wondering why there is no issue. Atleast, https://uniteddiversity.org/wp-includes/version.php returns a 404 here. What about for you? Since it returns 404, I expect the Cloudron dashboard to show "Not responding". Is that not the case?

        jdaviescoatesJ 1 Reply Last reply
        0
        • girishG girish

          @jdaviescoates said in App not responding:

          I do have others plugins installed... I need to check but I think I'm using exactly the same plugins at https://uniteddiversity.coop without issue...

          I am wondering why there is no issue. Atleast, https://uniteddiversity.org/wp-includes/version.php returns a 404 here. What about for you? Since it returns 404, I expect the Cloudron dashboard to show "Not responding". Is that not the case?

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by jdaviescoates
          #8

          @girish said in App not responding:

          I am wondering why there is no issue. Atleast, https://uniteddiversity.org/wp-includes/version.php returns a 404 here. What about for you? Since it returns 404, I expect the Cloudron dashboard to show "Not responding". Is that not the case?

          Note that I'm talking about very similar but different domains here - one is .org the other .coop

          https://uniteddiversity.org - is indeed shown as not responding in the Cloudron dashboard. But if you got to https://uniteddiversity.org it appear to actually be running. But yes, I get 403 forbidden for https://uniteddiversity.org/wp-includes/version.php and https://uniteddiversity.org/wp-admin/

          https://uniteddiversity.coop - is exactly the same (I think I literally used the .org as a staging site whilst importing over from my shared hosting) but is running totally fine.

          However, I just checked and it does look like there are differences in the plugins that are installed, so I guess that might be it...

          Here were the plugins in .org

          ud.org_plugins.png
          ud.org_plugins_2.png

          And here are the ones that were in .coop

          ud.coop_plugins.png
          ud.coop_plugins_2.png

          The one that jumps out as not belonging there is WPCoreSys (I definitely didn't install anything like that and it's not in the other one, so not Cloudron installed either) and a quick search would seems to suggest that is malware ๐Ÿ˜ž - I wonder if I never changed the default admin password and that let them in... (if so, perhaps as a small additional security measure default passwords should be something more random and harder to crack than changeme ? )

          Anyway, I deleted that plugin (and the others that aren't also in .coop) and the problem persists, so I think I'll just delete the app (the only reason I hadn't already done so was to debug what was happening). Thankfully this wasn't ever a production app.

          Annoyingly I also deleted all the plugins without first noting their dates etc. So before I do completely delete it all I wonder if there is anything in the logs that will show when this malicious plugin was installed/ or confirm that I never changed the default password?

          I use Cloudron with Gandi & Hetzner

          girishG scookeS 2 Replies Last reply
          1
          • imc67I Online
            imc67I Online
            imc67
            translator
            wrote on last edited by
            #9

            Just a small advice: I use this (free) plug-in on all my Wordpress sites and even on two of them the premium version (but not really really really needed to have perfect defense):

            https://wordpress.org/plugins/wordfence/

            jdaviescoatesJ 1 Reply Last reply
            1
            • imc67I imc67

              Just a small advice: I use this (free) plug-in on all my Wordpress sites and even on two of them the premium version (but not really really really needed to have perfect defense):

              https://wordpress.org/plugins/wordfence/

              jdaviescoatesJ Offline
              jdaviescoatesJ Offline
              jdaviescoates
              wrote on last edited by
              #10

              @imc67 yes, I'm a big fan of wordfence too! Pretty sure if I'd had that installed this wouldn't've happened.

              I use Cloudron with Gandi & Hetzner

              1 Reply Last reply
              0
              • jdaviescoatesJ jdaviescoates

                @girish said in App not responding:

                I am wondering why there is no issue. Atleast, https://uniteddiversity.org/wp-includes/version.php returns a 404 here. What about for you? Since it returns 404, I expect the Cloudron dashboard to show "Not responding". Is that not the case?

                Note that I'm talking about very similar but different domains here - one is .org the other .coop

                https://uniteddiversity.org - is indeed shown as not responding in the Cloudron dashboard. But if you got to https://uniteddiversity.org it appear to actually be running. But yes, I get 403 forbidden for https://uniteddiversity.org/wp-includes/version.php and https://uniteddiversity.org/wp-admin/

                https://uniteddiversity.coop - is exactly the same (I think I literally used the .org as a staging site whilst importing over from my shared hosting) but is running totally fine.

                However, I just checked and it does look like there are differences in the plugins that are installed, so I guess that might be it...

                Here were the plugins in .org

                ud.org_plugins.png
                ud.org_plugins_2.png

                And here are the ones that were in .coop

                ud.coop_plugins.png
                ud.coop_plugins_2.png

                The one that jumps out as not belonging there is WPCoreSys (I definitely didn't install anything like that and it's not in the other one, so not Cloudron installed either) and a quick search would seems to suggest that is malware ๐Ÿ˜ž - I wonder if I never changed the default admin password and that let them in... (if so, perhaps as a small additional security measure default passwords should be something more random and harder to crack than changeme ? )

                Anyway, I deleted that plugin (and the others that aren't also in .coop) and the problem persists, so I think I'll just delete the app (the only reason I hadn't already done so was to debug what was happening). Thankfully this wasn't ever a production app.

                Annoyingly I also deleted all the plugins without first noting their dates etc. So before I do completely delete it all I wonder if there is anything in the logs that will show when this malicious plugin was installed/ or confirm that I never changed the default password?

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by girish
                #11

                @jdaviescoates said in App not responding:

                perhaps as a small additional security measure default passwords should be something more random and harder to crack than changeme ?

                Yeah, I agree with this. I think it would be best if we can generate a password at install time and somehow give it to the user instead of the current approach of hardcoding passwords like changeme. It's happened a few times that people forget to change the password immediately.

                I have created https://git.cloudron.io/cloudron/box/-/issues/708

                1 Reply Last reply
                3
                • jdaviescoatesJ jdaviescoates

                  @girish said in App not responding:

                  I am wondering why there is no issue. Atleast, https://uniteddiversity.org/wp-includes/version.php returns a 404 here. What about for you? Since it returns 404, I expect the Cloudron dashboard to show "Not responding". Is that not the case?

                  Note that I'm talking about very similar but different domains here - one is .org the other .coop

                  https://uniteddiversity.org - is indeed shown as not responding in the Cloudron dashboard. But if you got to https://uniteddiversity.org it appear to actually be running. But yes, I get 403 forbidden for https://uniteddiversity.org/wp-includes/version.php and https://uniteddiversity.org/wp-admin/

                  https://uniteddiversity.coop - is exactly the same (I think I literally used the .org as a staging site whilst importing over from my shared hosting) but is running totally fine.

                  However, I just checked and it does look like there are differences in the plugins that are installed, so I guess that might be it...

                  Here were the plugins in .org

                  ud.org_plugins.png
                  ud.org_plugins_2.png

                  And here are the ones that were in .coop

                  ud.coop_plugins.png
                  ud.coop_plugins_2.png

                  The one that jumps out as not belonging there is WPCoreSys (I definitely didn't install anything like that and it's not in the other one, so not Cloudron installed either) and a quick search would seems to suggest that is malware ๐Ÿ˜ž - I wonder if I never changed the default admin password and that let them in... (if so, perhaps as a small additional security measure default passwords should be something more random and harder to crack than changeme ? )

                  Anyway, I deleted that plugin (and the others that aren't also in .coop) and the problem persists, so I think I'll just delete the app (the only reason I hadn't already done so was to debug what was happening). Thankfully this wasn't ever a production app.

                  Annoyingly I also deleted all the plugins without first noting their dates etc. So before I do completely delete it all I wonder if there is anything in the logs that will show when this malicious plugin was installed/ or confirm that I never changed the default password?

                  scookeS Offline
                  scookeS Offline
                  scooke
                  wrote on last edited by
                  #12

                  @jdaviescoates FWIW, I also recently found a mysterious plugin in my WP installation, but no logins or anything. I determined it must have snuck in on a theme I installed for testing, even though it was from the built-in theme picker. So I deleted all the extra themes, the plugins (Sorry, I forget what they were called, there were two).

                  A life lived in fear is a life half-lived

                  imc67I 1 Reply Last reply
                  1
                  • scookeS scooke

                    @jdaviescoates FWIW, I also recently found a mysterious plugin in my WP installation, but no logins or anything. I determined it must have snuck in on a theme I installed for testing, even though it was from the built-in theme picker. So I deleted all the extra themes, the plugins (Sorry, I forget what they were called, there were two).

                    imc67I Online
                    imc67I Online
                    imc67
                    translator
                    wrote on last edited by
                    #13

                    @scooke WPcoresys is malware:

                    https://sarn.phamornsuwana.com/2017/01/10/wpcoresys-dolly-hack/
                    https://sarn.phamornsuwana.com/2017/08/23/wpcoresys-dolly-hack-revisited/
                    https://www.slideshare.net/SucuriSecurity/sucuri-webinar-how-to-clean-hacked-wordpress-sites

                    @jdaviescoates I think it isnโ€™t sufficient to only delete the plugin. Sucuri site check mentioned that the SSL certificate is wrong and look at what Brave browser says:

                    35F6BE8C-A792-4300-9BB5-68BC9EED076A.jpeg

                    jdaviescoatesJ 1 Reply Last reply
                    1
                    • imc67I imc67

                      @scooke WPcoresys is malware:

                      https://sarn.phamornsuwana.com/2017/01/10/wpcoresys-dolly-hack/
                      https://sarn.phamornsuwana.com/2017/08/23/wpcoresys-dolly-hack-revisited/
                      https://www.slideshare.net/SucuriSecurity/sucuri-webinar-how-to-clean-hacked-wordpress-sites

                      @jdaviescoates I think it isnโ€™t sufficient to only delete the plugin. Sucuri site check mentioned that the SSL certificate is wrong and look at what Brave browser says:

                      35F6BE8C-A792-4300-9BB5-68BC9EED076A.jpeg

                      jdaviescoatesJ Offline
                      jdaviescoatesJ Offline
                      jdaviescoates
                      wrote on last edited by
                      #14

                      @imc67 thanks, it wasn't a production app and so I just completely deleted the whole thing. At present I don't have any app installed there so that might explain certificate thing

                      I use Cloudron with Gandi & Hetzner

                      1 Reply Last reply
                      1
                      Reply
                      • Reply as topic
                      Log in to reply
                      • Oldest to Newest
                      • Newest to Oldest
                      • Most Votes


                      • Login

                      • Don't have an account? Register

                      • Login or register to search.
                      • First post
                        Last post
                      0
                      • Categories
                      • Recent
                      • Tags
                      • Popular
                      • Bookmarks
                      • Search