Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.

  • Staff

    Update issue from custom package

  • Something is off with the update mechanism regarding my Matrix package. I have to manually look for updates and manually upgrade it. I migrated the package from msbt's predecessor by adding it to the official app update channel.

  • Staff

    @yusf I created a new topic.

    In the previous release, we changed the update polling frequency. It could be just that. We poll only 1 time a day now, previously we used to a poll for updates like every hour. This was putting a lot of load on our appstore server for no real benefit. In the next release, we have reached a compromise of polling 4 times a day. Is this what you are seeing?

  • I doubt it but I'll keep better tabs on the duration between version release and any delays in automatic upgrading.

  • Still on Matrix package 1.2.0 here. Automatic Updates currently enabled, of course. 🤔

  • App Dev

    @yusf mine updated 4 days ago

  • App Dev

    @yusf Try disabling then re-enabling auto updates??

  • Staff

    I suspect the appStoreId is not set correctly in the database (since @yusf is coming from a custom app).

    can you check what this provides (you have to substitute the theappid` below (this is the id in the url bar when you go the configure view of the app):

    mysql -uroot -ppassword -e "SELECT appStoreId FROM apps WHERE id='theappid'"

  • @murgero Did try that, yes.
    @girish ERROR 1046 (3D000) at line 1: No database selected.

  • Staff

    @girish said in Update issue from custom package:

    Missed the database name in the command line:

    mysql -uroot -ppassword -e "SELECT appStoreId FROM box.apps WHERE id='theappid'"

  • @girish said in Update issue from custom package:

    mysql -uroot -ppassword -e "SELECT appStoreId FROM box.apps WHERE id='theappid'"

    | appStoreId         |
    | org.matrix.synapse |

  • Think I found the culprit:

    Let's see if it triggers the update tonight.

  • Alas it did not. It's still prompting me to manually update.

  • Staff

    @yusf I think I know what might be the problem. IIRC, the custom synapse package used very high version numbers. When I published to App Store, I reset it back to 0.1.0.

    Can you get the output of this:

        mysql -uroot -ppassword -e "SELECT manifestJson FROM box.apps WHERE id='theappid'"

  • {"id":"org.matrix.synapse","title":"Matrix Synapse","author":"Matrix synapse authors","description":"This app packages Synapse <upstream>1.14.0</upstream>.\n\n**This package only provides the Matrix backend. A variety of clients are available\n[here]( Riot is a popular web frontend for Matrix and\nis available as a separate app.**\n\nMatrix is an ambitious new ecosystem for open federated Instant Messaging and VoIP.\n\n## Matrix\n\nMatrix specifies a set of pragmatic RESTful HTTP JSON APIs as an open standard, which handle:\n\n* Creating and managing fully distributed chat rooms with no single points of control or failure\n* Eventually-consistent cryptographically secure synchronisation of room state across a global open network of federated servers and services\n* Sending and receiving extensible messages in a room with (optional) end-to-end encryption[1]\n* Inviting, joining, leaving, kicking, banning room members\n* Managing user accounts (registration, login, logout)\n* Using 3rd Party IDs (3PIDs) such as email addresses, phone numbers, Facebook accounts to authenticate, identify and discover users on Matrix.\n* Placing 1:1 VoIP and Video calls\n\n## Synapse\n\nSynapse is a reference \"homeserver\" implementation of Matrix from the core development\nteam at, written in Python/Twisted.\n\n","changelog":"* Update Synapse to 1.14.0\n* [Full changelog](\n","tagline":"Secure & decentralized communication","version":"1.2.0","healthCheckPath":"/","httpPort":8008,"memoryLimit":536870912,"addons":{"localstorage":{},"ldap":{},"postgresql":{},"sendmail":{},"turn":{}},"manifestVersion":2,"website":"","contactEmail":"","icon":"logo.png","tags":["im","collaboration","voip","videochat","chat"],"mediaLinks":["","",""],"postInstallMessage":"<sso>\nThis app integrates with the Cloudron User Management. Cloudron users can register\nthemselves using any client and use Matrix Synapse.\n</sso>\n\n**IMPORTANT: See the [docs]( on\nhow to complete setup and start using this app.**\n\n","minBoxVersion":"5.1.4","documentationUrl":"","dockerImage":"cloudron/org.matrix.synapse:20200529-132808-991e95e3b"}
  • Staff

    @yusf said in Update issue from custom package:


    Looks like @girish suspicion was correct. I think the best way to migrate this would be to follow by installing a new fresh app and importing there the backup of the old one. (until the new one works, do not uninstall the old one)

    We used to have a way in the command line tool to override an app with a specific app package version, but that seems to have gone missing with the move from cloudron install to cloudron update. Have to see if this is worth bringing back.

  • @nebulon Thanks. Will try it.