Chat channel for cloudron app packaging
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If Cloudron had a Discord and a channel for app devs. That’d be pretty cool. But it could be for the whole community if you’d want to start it. I tried Matrix and it wasn’t great so I seriously wander if the community would benefit from a Discord channel.
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Personally I think the best answer to this is to just re-open to new registrations the existing Cloudron Rocket.Chat instance at https://chat.cloudron.io/ (where there are already 668 users, but right now just 6 online, including me who only went there to check)
BUT to make it clear on the homepage that is NOT for official support, just for chat and peer support between the community.
It should be made clear that whilst @girish @nebulon may occasionally chime in and idle there, they shall not be expected to reply nor provide support there, even if mentioned, and the best way to get support is via the Forum.
I'm not a fan of Discord because it is proprietary (I don't really get why so many people use it - I think maybe just because it's popular in gaming?)
Edit: for those who prefer Matrix can probably bridge the two channels and keep everyone happy? Maybe even add IRC too!
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Personally I think the best answer to this is to just re-open to new registrations the existing Cloudron Rocket.Chat instance at https://chat.cloudron.io/ (where there are already 668 users, but right now just 6 online, including me who only went there to check)
BUT to make it clear on the homepage that is NOT for official support, just for chat and peer support between the community.
It should be made clear that whilst @girish @nebulon may occasionally chime in and idle there, they shall not be expected to reply nor provide support there, even if mentioned, and the best way to get support is via the Forum.
I'm not a fan of Discord because it is proprietary (I don't really get why so many people use it - I think maybe just because it's popular in gaming?)
Edit: for those who prefer Matrix can probably bridge the two channels and keep everyone happy? Maybe even add IRC too!
@jdaviescoates I could even bridge discord. I think gamer's ppopularized it, but for me it's the amazing API and customizations...and custom emoji.
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There's no reason not to use the Rocket Chat instance since it's already used. Only thing we may need is an additional channel for #devtalk vs the regular #discussion
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There's no reason not to use the Rocket Chat instance since it's already used. Only thing we may need is an additional channel for #devtalk vs the regular #discussion
@robi said in Chat channel for cloudron app packaging:
There's no reason not to use the Rocket Chat instance since it's already used.
I agree. It's just that at the moment it is closed to new registrations.
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I am not generally opposed to having a chat dedicated for that, but a huge drawback of chats in such a case is the issue of discoverability for new people. So solutions worked out for issues will get lost easily and thus newcomers will end up raising similar/same questions again and again. I do believe the forum is still the best place to ask and work out solutions.
I understand the turnaround time in a forum vs chat is different, but there is no problem using personal chats in our rocket.chat instance or so to quickly get down to an issue, nevertheless for the sake of community building up knowledge, it would usually still be tremendously helpful to then present solutions in the forum.
For support we also sometimes use chat to solve issues quickly and then try to also followup with the solution if any in either forum or even docs.
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There's no reason not to use the Rocket Chat instance since it's already used. Only thing we may need is an additional channel for #devtalk vs the regular #discussion
@robi said in Chat channel for cloudron app packaging:
Rocket Chat
I'm working with one of our dev to understand why Rocketchat Federation doesn't work on Cloudron.
as soon as that is fix, then it should be a really good option.
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@nebulon where is this rocket.chat? I have not found any infos on any official "community" pages… am I missing something? thx!
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@nebulon where is this rocket.chat? I have not found any infos on any official "community" pages… am I missing something? thx!
@grienauer we started out initially with a rocket.chat instance which is still alive and used mostly for internal communication though. Once we had this forum, we essentially wanted the community to move here, since the chat turned out to not be very helpful with issue and solution search-ability. Of course also no public indexing of the channels.
