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Cloudron Forum

Apps | Demo | Docs | Install

Namecheap and Digital Ocean DNS Problems.

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namecheapdigitalocean
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  • B Offline
    B Offline
    bossbarnes07
    wrote on last edited by girish
    #1

    Hello, I'm Tony and I'm new to Cloudron. I'm using Digital Ocean for my hosting for the VM.
    DNS is handled by Namecheap.com. My VM has a static Ip asssign to it. I'm having problem completing the the setup stuck at the Waiting for DNS of my.re-keys.com. Have anyone completed this setup before. I've posted a screen caputer of my logs.
    e35e127f-0e17-487b-85fe-f822d70e1eb0-image.png

    Thanks

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  • robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #2

    You need to make sure to get the IP of your VM & set it in your Namecheap DNS settings for my. in case you didn't set Cloudron to do it automatically via the Namecheap API key.

    Life of sky tech

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  • B Offline
    B Offline
    bossbarnes07
    wrote on last edited by
    #3

    Thanks for your help are your referring to an A Record file creation. This is what my DNS setting are a this time.

    7633987c-932a-4f77-831a-d183a701bb17-image.png

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  • robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #4

    If that is all there is, yes, you need an A record for my.re-keys.com that points to your VM IP.

    Life of sky tech

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  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    wrote on last edited by
    #5

    Plus, whitelist the server IP in Namecheap if you haven't already.

    We're not here for a long time - but we are here for a good time :)
    Jersey/UK
    Work & Ecommerce Advice: https://brandlight.org
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  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by girish
    #6

    @bossbarnes07 It seems an 'A' record with the subdomain 'my' is missing. It should point to your IP (209.97.x.x). Cloudron should have added this automatically, I wonder why it didn't get added. Can you add an A record manually and then go to your server and do "systemctl restart box". You can then visit https://ip again and re-do the setup.

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