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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. PeerTube
  3. New installation, not able to log in

New installation, not able to log in

Scheduled Pinned Locked Moved Solved PeerTube
22 Posts 4 Posters 2.8k Views 3 Watching
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  • S stoccafisso

    @robi Yes

    Tried now using a different subdomain, still same problem.

    robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #12

    @stoccafisso do you have a cloudron user named root?

    Conscious tech

    S 1 Reply Last reply
    0
    • robiR robi

      @stoccafisso do you have a cloudron user named root?

      S Offline
      S Offline
      stoccafisso
      wrote on last edited by
      #13

      @robi No user named "root"

      robiR 1 Reply Last reply
      0
      • rmdesR Offline
        rmdesR Offline
        rmdes
        wrote on last edited by
        #14

        @stoccafisso said in New installation, not able to log in:

        invalid_grant: Invalid grant: user credentials

        could it be related to LDAP ?
        https://github.com/Chocobozzz/PeerTube/issues/2773

        S 1 Reply Last reply
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        • S stoccafisso

          @robi No user named "root"

          robiR Offline
          robiR Offline
          robi
          wrote on last edited by
          #15

          @stoccafisso are you installing to the dashboard domain or another domain? If other, try dashboard domain first.

          Conscious tech

          rmdesR S 2 Replies Last reply
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          • robiR robi

            @stoccafisso are you installing to the dashboard domain or another domain? If other, try dashboard domain first.

            rmdesR Offline
            rmdesR Offline
            rmdes
            wrote on last edited by
            #16

            @robi I'm using it on a non-dashboard domain, with a subdomain and it's going just fine

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            • rmdesR rmdes

              @stoccafisso said in New installation, not able to log in:

              invalid_grant: Invalid grant: user credentials

              could it be related to LDAP ?
              https://github.com/Chocobozzz/PeerTube/issues/2773

              S Offline
              S Offline
              stoccafisso
              wrote on last edited by
              #17

              @rmdes I chose to have the app have its own usermanagement, so LDAP should not be involved?

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              • robiR robi

                @stoccafisso are you installing to the dashboard domain or another domain? If other, try dashboard domain first.

                S Offline
                S Offline
                stoccafisso
                wrote on last edited by
                #18

                @robi I am using it on the dashboard (main) domain, on a subdomain

                girishG 1 Reply Last reply
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                • S stoccafisso

                  @robi I am using it on the dashboard (main) domain, on a subdomain

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by girish
                  #19

                  @stoccafisso Can you quick try to install on the demo cloudron (https://my.demo.cloudron.io/) and check if it works there? The username/password is cloudron.

                  Otherwise, can you post the full log of your installation at https://paste.cloudron.io ? And send the link to support@cloudron.io.

                  S 1 Reply Last reply
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                  • girishG girish

                    @stoccafisso Can you quick try to install on the demo cloudron (https://my.demo.cloudron.io/) and check if it works there? The username/password is cloudron.

                    Otherwise, can you post the full log of your installation at https://paste.cloudron.io ? And send the link to support@cloudron.io.

                    S Offline
                    S Offline
                    stoccafisso
                    wrote on last edited by
                    #20

                    Hi @girish

                    I tried installing PeerTube on your demo server, and was able to log in to PeerTube using "root" and "changeme".

                    Full log from my own installation is sent you at support@cloudron.io

                    girishG 1 Reply Last reply
                    1
                    • S stoccafisso

                      Hi @girish

                      I tried installing PeerTube on your demo server, and was able to log in to PeerTube using "root" and "changeme".

                      Full log from my own installation is sent you at support@cloudron.io

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #21

                      @stoccafisso Thanks for the logs. It seems the culprit is this:

                      2020-11-08T18:07:28.000Z > peertube@2.4.0 reset-password /app/code/server
                      2020-11-08T18:07:28.000Z > node ./dist/scripts/reset-password.js "-u" "root"
                      2020-11-08T18:07:28.000Z 
                      2020-11-08T18:07:29.000Z Killed
                      

                      This means that it ran out of memory and got Killed. Not sure why, maybe there are many apps on the server already or something? Per https://github.com/Chocobozzz/PeerTube/blob/develop/FAQ.md#should-i-have-a-big-server-to-run-peertube the default 256MB should be enough.

                      You can run this in the terminal and check if it works:

                      echo "changeme" | npm run reset-password -- -u root
                      
                      S 1 Reply Last reply
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                      • girishG girish

                        @stoccafisso Thanks for the logs. It seems the culprit is this:

                        2020-11-08T18:07:28.000Z > peertube@2.4.0 reset-password /app/code/server
                        2020-11-08T18:07:28.000Z > node ./dist/scripts/reset-password.js "-u" "root"
                        2020-11-08T18:07:28.000Z 
                        2020-11-08T18:07:29.000Z Killed
                        

                        This means that it ran out of memory and got Killed. Not sure why, maybe there are many apps on the server already or something? Per https://github.com/Chocobozzz/PeerTube/blob/develop/FAQ.md#should-i-have-a-big-server-to-run-peertube the default 256MB should be enough.

                        You can run this in the terminal and check if it works:

                        echo "changeme" | npm run reset-password -- -u root
                        
                        S Offline
                        S Offline
                        stoccafisso
                        wrote on last edited by
                        #22

                        @girish said in New installation, not able to log in:

                        echo "changeme" | npm run reset-password -- -u root

                        Thank you @girish. I actually had a lot running on this cloudron, but could not get PeerTube to work even if I removed several other apps to free up memory.

                        But the above command for some strange reason fixed it and solved the problem. PeerTube is now working!

                        Thank you 🙂

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