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    Solved App Install & Uninstall fails with `Error : Inactive - Error getting IP of postgresql service`

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    • BrutalBirdie
      BrutalBirdie Staff last edited by girish

      I tried to install the greenlight-app via cloudron-cli

      cloudron install --appstore-id org.bigbluebutton.greenlight.cloudronapp --location subdomain.subdomain.subdomain.domain.tld
      

      Yes 3x subdomains which is no problem for other apps.

      The Error Error : Inactive - Error getting IP of postgresql service never happend to me and I am quite clueless how to fix it.

      Funny part is the install failed with this error and the uninstall failed with this error 😄
      So now I am stuck with is app.

      Like my work? Consider donating a beer 🍻 Cheers!

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      • nebulon
        nebulon Staff last edited by

        I doubt this is related to your subdomains. Can you verify that unbound on the Cloudron is running and maybe restart the postgres addon?

        BrutalBirdie 1 Reply Last reply Reply Quote 0
        • BrutalBirdie
          BrutalBirdie Staff @nebulon last edited by BrutalBirdie

          @nebulon said in App Install & Uninstall fails with `Error : Inactive - Error getting IP of postgresql service`:

          I doubt this is related to your subdomains. Can you verify that unbound on the Cloudron is running and maybe restart the postgres addon?

          You are 100% right.
          The postgres service was simply not running.

          Silly me, could have checked that myself.

          Like my work? Consider donating a beer 🍻 Cheers!

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