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Cloudron Forum

Apps | Demo | Docs | Install

App Install & Uninstall fails with `Error : Inactive - Error getting IP of postgresql service`

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postgresql
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  • BrutalBirdieB Online
    BrutalBirdieB Online
    BrutalBirdie Staff
    wrote on last edited by girish
    #1

    I tried to install the greenlight-app via cloudron-cli

    cloudron install --appstore-id org.bigbluebutton.greenlight.cloudronapp --location subdomain.subdomain.subdomain.domain.tld
    

    Yes 3x subdomains which is no problem for other apps.

    The Error Error : Inactive - Error getting IP of postgresql service never happend to me and I am quite clueless how to fix it.

    Funny part is the install failed with this error and the uninstall failed with this error 😄
    So now I am stuck with is app.

    Like my work? Consider donating a drink. Cheers!

    1 Reply Last reply
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  • nebulonN Online
    nebulonN Online
    nebulon Staff
    wrote on last edited by
    #2

    I doubt this is related to your subdomains. Can you verify that unbound on the Cloudron is running and maybe restart the postgres addon?

    BrutalBirdieB 1 Reply Last reply
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  • BrutalBirdieB Online
    BrutalBirdieB Online
    BrutalBirdie Staff
    replied to nebulon on last edited by BrutalBirdie
    #3

    @nebulon said in App Install & Uninstall fails with `Error : Inactive - Error getting IP of postgresql service`:

    I doubt this is related to your subdomains. Can you verify that unbound on the Cloudron is running and maybe restart the postgres addon?

    You are 100% right.
    The postgres service was simply not running.

    Silly me, could have checked that myself.

    Like my work? Consider donating a drink. Cheers!

    1 Reply Last reply
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