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  3. App Install & Uninstall fails with `Error : Inactive - Error getting IP of postgresql service`

App Install & Uninstall fails with `Error : Inactive - Error getting IP of postgresql service`

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postgresql
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    • BrutalBirdieB Offline
      BrutalBirdieB Offline
      BrutalBirdie
      Partner
      wrote on last edited by girish
      #1

      I tried to install the greenlight-app via cloudron-cli

      cloudron install --appstore-id org.bigbluebutton.greenlight.cloudronapp --location subdomain.subdomain.subdomain.domain.tld
      

      Yes 3x subdomains which is no problem for other apps.

      The Error Error : Inactive - Error getting IP of postgresql service never happend to me and I am quite clueless how to fix it.

      Funny part is the install failed with this error and the uninstall failed with this error 😄
      So now I am stuck with is app.

      Like my work? Consider donating a drink. Cheers!

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        I doubt this is related to your subdomains. Can you verify that unbound on the Cloudron is running and maybe restart the postgres addon?

        BrutalBirdieB 1 Reply Last reply
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        • nebulonN nebulon

          I doubt this is related to your subdomains. Can you verify that unbound on the Cloudron is running and maybe restart the postgres addon?

          BrutalBirdieB Offline
          BrutalBirdieB Offline
          BrutalBirdie
          Partner
          wrote on last edited by BrutalBirdie
          #3

          @nebulon said in App Install & Uninstall fails with `Error : Inactive - Error getting IP of postgresql service`:

          I doubt this is related to your subdomains. Can you verify that unbound on the Cloudron is running and maybe restart the postgres addon?

          You are 100% right.
          The postgres service was simply not running.

          Silly me, could have checked that myself.

          Like my work? Consider donating a drink. Cheers!

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