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  2. Jellyfin
  3. Error Playing Video on Jellyfin

Error Playing Video on Jellyfin

Scheduled Pinned Locked Moved Solved Jellyfin
10 Posts 4 Posters 4.7k Views 4 Watching
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  • P Offline
    P Offline
    pratik
    wrote on last edited by
    #1

    Hi,

    I keep getting this error when trying to play video on jellyfin.
    Hosted on Hetzner VPS.

    690a5a88-8fad-42d3-bf36-6dae879838b0-image.png

    Same video play fine through Emby though.

    Log file has a lot of "file name has not been provided"

    Nov 29 23:42:02 System.InvalidOperationException: Cannot start process because a file name has not been provided.
    Nov 29 23:42:02 at System.Diagnostics.Process.Start()
    Nov 29 23:42:02 at MediaBrowser.Api.Playback.BaseStreamingService.StartFfMpeg(StreamState state, String outputPath, CancellationTokenSource cancellationTokenSource, String workingDirectory)
    Nov 29 23:42:02 at MediaBrowser.Api.Playback.Hls.BaseHlsService.ProcessRequestAsync(StreamRequest request, Boolean isLive)
    Nov 29 23:42:02 at Emby.Server.Implementations.Services.ServiceExecGeneral.GetTaskResult(Task task)
    Nov 29 23:42:02 at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IRequest httpReq, HttpResponse httpRes, ILogger logger, CancellationToken cancellationToken)
    Nov 29 23:42:02 at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IHttpRequest httpReq, String urlString, String host, String localPath, CancellationToken cancellationToken)
    Nov 29 23:42:05 [18:12:05] [INF] [5] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Jellyfin Web 10.6.4 playing Amélie. Stopped at 0 ms
    Nov 29 23:42:21 [18:12:21] [ERR] [4] MediaBrowser.Providers.Movies.MovieMetadataService: Error in ffprobe
    Nov 29 23:42:21 System.InvalidOperationException: Cannot start process because a file name has not been provided.
    Nov 29 23:42:21 at System.Diagnostics.Process.Start()
    Nov 29 23:42:21 at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.StartProcess(ProcessWrapper process)
    Nov 29 23:42:21 at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.GetMediaInfoInternal(String inputPath, String primaryPath, MediaProtocol protocol, Boolean extractChapters, String probeSizeArgument, Boolean isAudio, Nullable`1 videoType, Boolean forceEnableLogging, CancellationToken cancellationToken)
    Nov 29 23:42:21 at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo.ProbeVideo[T](T item, MetadataRefreshOptions options, CancellationToken cancellationToken)
    Nov 29 23:42:21 at MediaBrowser.Providers.Manager.MetadataService`2.RunCustomProvider(ICustomMetadataProvider`1 provider, TItemType item, String logName, MetadataRefreshOptions options, RefreshResult refreshResult, CancellationToken cancellationToken)
    Nov 29 23:42:21 [18:12:21] [ERR] [18] MediaBrowser.Providers.Movies.MovieMetadataService: Error in ffprobe
    Nov 29 23:42:21 System.InvalidOperationException: Cannot start process because a file name has not been provided.
    

    Anyone know how to fix it?

    mehdiM 1 Reply Last reply
    0
    • P pratik

      Hi,

      I keep getting this error when trying to play video on jellyfin.
      Hosted on Hetzner VPS.

      690a5a88-8fad-42d3-bf36-6dae879838b0-image.png

      Same video play fine through Emby though.

      Log file has a lot of "file name has not been provided"

      Nov 29 23:42:02 System.InvalidOperationException: Cannot start process because a file name has not been provided.
      Nov 29 23:42:02 at System.Diagnostics.Process.Start()
      Nov 29 23:42:02 at MediaBrowser.Api.Playback.BaseStreamingService.StartFfMpeg(StreamState state, String outputPath, CancellationTokenSource cancellationTokenSource, String workingDirectory)
      Nov 29 23:42:02 at MediaBrowser.Api.Playback.Hls.BaseHlsService.ProcessRequestAsync(StreamRequest request, Boolean isLive)
      Nov 29 23:42:02 at Emby.Server.Implementations.Services.ServiceExecGeneral.GetTaskResult(Task task)
      Nov 29 23:42:02 at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IRequest httpReq, HttpResponse httpRes, ILogger logger, CancellationToken cancellationToken)
      Nov 29 23:42:02 at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IHttpRequest httpReq, String urlString, String host, String localPath, CancellationToken cancellationToken)
      Nov 29 23:42:05 [18:12:05] [INF] [5] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Jellyfin Web 10.6.4 playing Amélie. Stopped at 0 ms
      Nov 29 23:42:21 [18:12:21] [ERR] [4] MediaBrowser.Providers.Movies.MovieMetadataService: Error in ffprobe
      Nov 29 23:42:21 System.InvalidOperationException: Cannot start process because a file name has not been provided.
      Nov 29 23:42:21 at System.Diagnostics.Process.Start()
      Nov 29 23:42:21 at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.StartProcess(ProcessWrapper process)
      Nov 29 23:42:21 at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.GetMediaInfoInternal(String inputPath, String primaryPath, MediaProtocol protocol, Boolean extractChapters, String probeSizeArgument, Boolean isAudio, Nullable`1 videoType, Boolean forceEnableLogging, CancellationToken cancellationToken)
      Nov 29 23:42:21 at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo.ProbeVideo[T](T item, MetadataRefreshOptions options, CancellationToken cancellationToken)
      Nov 29 23:42:21 at MediaBrowser.Providers.Manager.MetadataService`2.RunCustomProvider(ICustomMetadataProvider`1 provider, TItemType item, String logName, MetadataRefreshOptions options, RefreshResult refreshResult, CancellationToken cancellationToken)
      Nov 29 23:42:21 [18:12:21] [ERR] [18] MediaBrowser.Providers.Movies.MovieMetadataService: Error in ffprobe
      Nov 29 23:42:21 System.InvalidOperationException: Cannot start process because a file name has not been provided.
      

      Anyone know how to fix it?

      mehdiM Offline
      mehdiM Offline
      mehdi
      App Dev
      wrote on last edited by
      #2

      @pratik Do you know the format of this file ? Does it happen only for one specific file, or for all of them ?

      P 1 Reply Last reply
      0
      • mehdiM mehdi

        @pratik Do you know the format of this file ? Does it happen only for one specific file, or for all of them ?

        P Offline
        P Offline
        pratik
        wrote on last edited by
        #3

        @mehdi said in Error Playing Video on Jellyfin:

        @pratik Do you know t

        Hi @mehdi ,

        I have tried mp4, mkv files and it fails with the same error for all of them.

        1 Reply Last reply
        0
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          https://github.com/jellyfin/jellyfin/issues/4184 and https://github.com/jellyfin/jellyfin/issues/3911 has similar errors and they both suggest that ffmpeg path is not set. I thought this was automatically set in the recent package (@mehdi / @nebulon ?)

          mehdiM 2 Replies Last reply
          0
          • girishG girish

            https://github.com/jellyfin/jellyfin/issues/4184 and https://github.com/jellyfin/jellyfin/issues/3911 has similar errors and they both suggest that ffmpeg path is not set. I thought this was automatically set in the recent package (@mehdi / @nebulon ?)

            mehdiM Offline
            mehdiM Offline
            mehdi
            App Dev
            wrote on last edited by
            #5

            @girish I think nothing ffmpeg-related has been changed in a while. Looking at the dockerfile, it seems it does install the jellyfin-specific build of ffmpeg, so at first glance I don't see a reason for it to not work. I'll give it a try later today

            1 Reply Last reply
            0
            • mehdiM Offline
              mehdiM Offline
              mehdi
              App Dev
              wrote on last edited by
              #6

              There is indeed a problem, looks like the new version of the jellyfin package does not know by default the path of ffmpeg installed by the jellyfin-ffmpeg package.

              @pratik to work-around for now, you can go to the admin dashboard, the Playback tab, and in the "FFmpeg path" input, paste /usr/share/jellyfin-ffmpeg/

              @girish I'm looking for a way to automate this. I think there's a CLI switch. I'll let you know

              1 Reply Last reply
              0
              • girishG girish

                https://github.com/jellyfin/jellyfin/issues/4184 and https://github.com/jellyfin/jellyfin/issues/3911 has similar errors and they both suggest that ffmpeg path is not set. I thought this was automatically set in the recent package (@mehdi / @nebulon ?)

                mehdiM Offline
                mehdiM Offline
                mehdi
                App Dev
                wrote on last edited by
                #7

                @girish Yes there's a CLI switch ! We should add --ffmpeg /usr/share/jellyfin-ffmpeg/ffmpeg to the jellyfin command in start.sh. You guys can do it directly, or should I open an MR ?

                1 Reply Last reply
                0
                • nebulonN Offline
                  nebulonN Offline
                  nebulon
                  Staff
                  wrote on last edited by
                  #8

                  I've released a new package version with the added commandline argument. As far as I can tell I was able to play various video file formats.

                  mehdiM 1 Reply Last reply
                  1
                  • nebulonN nebulon

                    I've released a new package version with the added commandline argument. As far as I can tell I was able to play various video file formats.

                    mehdiM Offline
                    mehdiM Offline
                    mehdi
                    App Dev
                    wrote on last edited by
                    #9

                    @nebulon I can confirm the new version works out-of-the-box 👍

                    P 1 Reply Last reply
                    0
                    • mehdiM mehdi

                      @nebulon I can confirm the new version works out-of-the-box 👍

                      P Offline
                      P Offline
                      pratik
                      wrote on last edited by
                      #10

                      @mehdi @girish @nebulon Yes, all videos open fine on the latest version.
                      Thanks for the quick resolution.

                      1 Reply Last reply
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