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Apps | Demo | Docs | Install

Error Copying Backup: InvalidObjectName: null

Scheduled Pinned Locked Moved Solved Support
backupsencryption
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  • robiR Offline
    robiR Offline
    robi
    replied to JLX89 on last edited by
    #2

    @jlx89 what is your backup configuration like?

    Life of sky tech

    J 1 Reply Last reply
    0
  • J Offline
    J Offline
    JLX89
    replied to robi on last edited by
    #3

    @robi I'm hosting with OVH (US) and backing up to DigitalOcean Spaces (NY3).

    robiR 1 Reply Last reply
    0
  • robiR Offline
    robiR Offline
    robi
    replied to JLX89 on last edited by
    #4

    @jlx89 that doesn't answer my question.

    Go to your backup settings and tell us what they are set to.

    Life of sky tech

    J 1 Reply Last reply
    0
  • J Offline
    J Offline
    JLX89
    replied to robi on last edited by
    #5

    @robi I'm using that setup, backups are setup to use rsync, schedule is set to everyday at 11pm, retention is setup for 1 week. Backups seem to be working for all apps, except Nextcloud.

    robiR 1 Reply Last reply
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  • robiR Offline
    robiR Offline
    robi
    replied to JLX89 on last edited by
    #6

    @jlx89 are they encrypted?

    Life of sky tech

    J 1 Reply Last reply
    0
  • J Offline
    J Offline
    JLX89
    replied to robi on last edited by
    #7

    @robi Yes, they are.

    robiR 1 Reply Last reply
    0
  • robiR Offline
    robiR Offline
    robi
    replied to JLX89 on last edited by
    #8

    @jlx89 take a look at these:
    https://forum.cloudron.io/search?term=nextcloud backup encryption&in=titlesposts

    try a manual backup
    try turning off encryption

    Life of sky tech

    J 1 Reply Last reply
    0
  • J Offline
    J Offline
    JLX89
    replied to robi on last edited by
    #9

    @robi Yes, that seems to have been the problem -- I turned off encryption and it seems to have worked out. Even manual backups were failing, just changed it back and it failed again. This seems to have happened right around the upgrade to 6.1.1. I'll have to dig into the issue more. I really appreciate your help!

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to JLX89 on last edited by
    #10

    @jlx89 In rsync mode + encryption, there are filename length limitations - https://docs.cloudron.io/backups/#encryption . You can run the command below to see if you have large filenames (you have to run this in Nextcloud's web terminal):

    cd /app/data
    find . -type f -printf "%f\n" | awk '{ print length(), $0 | "sort -rn" }' | less
    
    J 1 Reply Last reply
    1
  • J Offline
    J Offline
    JLX89
    replied to girish on last edited by
    #11

    @girish Thanks! This ended up being a combination of issues I believe. So throttling on the backups due to using rsync, encryption, and file names ended up being too long (only a few) So I've changed some settings around and it seems to have been resolved. I appreciate the help from both @robi and yourself.

    1 Reply Last reply
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