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  3. Backup failed: EHOSTDOWN: host is down, mkdir

Backup failed: EHOSTDOWN: host is down, mkdir

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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    wrote on last edited by girish
    #1

    My backup failed with this error.

    name: 'BoxError',
    reason: 'External Error',
    details: {},
    message: 'EHOSTDOWN: host is down, mkdir'
    

    What does it mean?

    I use Cloudron with Gandi & Hetzner

    girishG 1 Reply Last reply
    0
    • jdaviescoatesJ jdaviescoates

      My backup failed with this error.

      name: 'BoxError',
      reason: 'External Error',
      details: {},
      message: 'EHOSTDOWN: host is down, mkdir'
      

      What does it mean?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @jdaviescoates Looks like this might be coming from the CIFS mount for backups. Can you check if it's still mounted and working on the server?

      jdaviescoatesJ 1 Reply Last reply
      1
      • girishG girish

        @jdaviescoates Looks like this might be coming from the CIFS mount for backups. Can you check if it's still mounted and working on the server?

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #3

        @girish said in Backup failed: EHOSTDOWN: host is down, mkdir:

        Can you check if it's still mounted and working on the server?

        It seems to be.

        As in, I can cd into it fine.

        BTW, I noticed that in my Backups setting on Cloudron I've got:

        Provider: filesystem

        I wonder if perhaps I should be using Provider: CIFS Mount instead? (it is indeed a CIFS mount)

        I use Cloudron with Gandi & Hetzner

        nebulonN 1 Reply Last reply
        0
        • jdaviescoatesJ jdaviescoates

          @girish said in Backup failed: EHOSTDOWN: host is down, mkdir:

          Can you check if it's still mounted and working on the server?

          It seems to be.

          As in, I can cd into it fine.

          BTW, I noticed that in my Backups setting on Cloudron I've got:

          Provider: filesystem

          I wonder if perhaps I should be using Provider: CIFS Mount instead? (it is indeed a CIFS mount)

          nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          @jdaviescoates you should probably use the cifs provider, since then at least the error message would be more obvious when not mounted

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