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Apps | Demo | Docs | Install

Backup failed: EHOSTDOWN: host is down, mkdir

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backupbackupscifs
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  • jdaviescoatesJ Online
    jdaviescoatesJ Online
    jdaviescoates
    wrote on last edited by girish
    #1

    My backup failed with this error.

    name: 'BoxError',
    reason: 'External Error',
    details: {},
    message: 'EHOSTDOWN: host is down, mkdir'
    

    What does it mean?

    I use Cloudron with Gandi & Hetzner

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to jdaviescoates on last edited by
    #2

    @jdaviescoates Looks like this might be coming from the CIFS mount for backups. Can you check if it's still mounted and working on the server?

    jdaviescoatesJ 1 Reply Last reply
    1
  • jdaviescoatesJ Online
    jdaviescoatesJ Online
    jdaviescoates
    replied to girish on last edited by
    #3

    @girish said in Backup failed: EHOSTDOWN: host is down, mkdir:

    Can you check if it's still mounted and working on the server?

    It seems to be.

    As in, I can cd into it fine.

    BTW, I noticed that in my Backups setting on Cloudron I've got:

    Provider: filesystem

    I wonder if perhaps I should be using Provider: CIFS Mount instead? (it is indeed a CIFS mount)

    I use Cloudron with Gandi & Hetzner

    nebulonN 1 Reply Last reply
    0
  • nebulonN Online
    nebulonN Online
    nebulon Staff
    replied to jdaviescoates on last edited by
    #4

    @jdaviescoates you should probably use the cifs provider, since then at least the error message would be more obvious when not mounted

    1 Reply Last reply
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