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  • Backuptask crashing after 8.0 update

    Unsolved Support
    11
    1 Votes
    11 Posts
    215 Views
    girishG

    We have a performance fix coming for SSHFS atleast. It cuts down the backup rotation for 3-4 hours to a minute or so. Should be in 8.0.1. But this is still not addressing the issue with your crash though. We are still debugging this.

  • backup fails

    Solved Support
    8
    1 Votes
    8 Posts
    334 Views
    A

    no sorry. Just coincidentally having a similar issue with backups, at the same time I think. I can see why you'd think that, I kind of jumped into the conversation.

  • Full Cloudron Backups are failing on Cloudron version 7.7.0

    Solved Support
    23
    1 Votes
    23 Posts
    468 Views
    ChristopherMagC

    @girish I don't think it requires seal encryption.

    I believe using seal encryption causes a different code path to be taken that avoids the underlying bug but it is not the presence or absence of seal encryption in and of itself that I believe fixes the issue.

    After a kernel upgrade this works fine without seal encryption though I have now enabled it as it seems like a good idea to have anyway so making it the default is probably a good idea but as long as Ubuntu 22.04's default kernel version is 5.15.0-102 this issue will likely still occur.

  • 1 Votes
    7 Posts
    273 Views
    ChristopherMagC

    For anyone coming later, Ubuntu server use's netplan for configuration via files in /etc/netplan and you should not configure networking directly via systemd-networkd .network files.

    More details here.

    In my case if I ran sudo cat /etc/netplan/00-installer-config.yaml I got the following:

    # This is the network config written by 'subiquity' network: ethernets: enp2s0: dhcp4: true optional: true version: 2

    The specific issue was that I had optional: true which I had done when I first setup this system as I originally had it setup to use wireless while doing the initial configuration and then switched to hard wired once I deployed it.

    Changing optional: true to optional: false, then removing the .network file I had put in /etc/systemd/network, and then rebooting I can now see that cat /run/systemd/network/10-netplan-enp2s0.network no longer has RequiredForOnline=no.

    Apparently the default is to require the network adapter to be in a routable state so now with the correct netplan configuration I get the right generated systemd-networkd configuration which properly waits for the interface to be routable before trying to mount volumes and all volumes mount as expected without intervention.

    The root cause behind this issue was me making a configuration change I meant to be temporary but then forgot to reverse and then because I didn't understand netplan my troubleshooting was in the wrong places.

  • Backup to local CIFS Share

    Solved Support
    6
    1 Votes
    6 Posts
    178 Views
    girishG

    @lukas Next release is 8.0, so hopefully not too long!

  • Backup failed: Backup endpoint is not active

    Unsolved Support
    6
    0 Votes
    6 Posts
    226 Views
    B

    @nebulon Unfortunately it didn't work.

  • Volumes error on access but work? kinda?

    Solved Support
    11
    1 Votes
    11 Posts
    531 Views
    jdaviescoatesJ

    @BrutalBirdie said in Volumes error on access but work? kinda?:

    Getting the picture?

    Yes! Excellent

  • Hetzner Storage Box (CIFS)

    Locked Support
    26
    1 Votes
    26 Posts
    3k Views
    M

    @girish Borg would be great!

  • Unable to mount CIFS volume

    Solved Support
    10
    1 Votes
    10 Posts
    525 Views
    T

    @nebulon
    How can I change it, I tried it and restart the server but it didn’t work. Can I install a older cloudron version ? 7.3.9?

  • Backup restore is not working

    Solved Support
    14
    1 Votes
    14 Posts
    1k Views
    girishG

    @jayonrails We just started on it, so will take a month probably atleast.

  • 1 Votes
    10 Posts
    1k Views
    jdaviescoatesJ

    @eddowding said in What's the fastest backup and restore method?:

    I have 175GB and it takes about 12h 😞 I guess something is very wrong.

    Yeah, my backup of about 350GB takes about 2 hours (from a Hetzner Dedicated Server in Finland Helsinki (HEL1) to a Heztner Storage Box in Falkenstein (FSN1))

    IMHO your issue is very likely due to those "too good to be true" iDrive offer pricing they had which I guess you went for.

  • Problem with automatic backup

    Solved Support
    8
    0 Votes
    8 Posts
    540 Views
    archosA

    @girish So the problem was really with the encryption. Now the backup goes through Rsync without problems. Thank you very much for your help, I think the thread is solved 🙂

  • 0 Votes
    17 Posts
    5k Views
    J

    @jayonrails SSH and SAMBA access haven’t been enabled yet, therefore it didn’t worked. After enabling it, everything works perfectly.

  • Mounting Windows 10 share using the GUI fails with mount error(13)

    Unsolved Support
    8
    0 Votes
    8 Posts
    753 Views
    neurokrishN

    @3246 @girish , I am not sure (didn't try myself) but things suggested in this post may help ..

  • CIFS mounts don't reconnect

    Support
    8
    0 Votes
    8 Posts
    1k Views
    nebulonN

    @imc67 currently only via SSH, so umount the device and then run systemctl restart <mountpointunit.mount>

  • 0 Votes
    30 Posts
    10k Views
    JOduMonTJ

    I would recommend you to use WebDAV instead of CIFS
    it will be faster as WebDAV is more modern and appropriate for extended network (non LAN).

  • 0 Votes
    10 Posts
    511 Views
    ChristopherMagC

    Not sure what was going on before but things appear to be working fine now.

    Thank you @girish for the clarification on the different types of backups referenced in the log and the explanation that preserveSecs will remain for 3 weeks regardless of the normal backup retenetion period.

    cmagnuson@cloudron:/mnt/cloudronbackup$ du -h --max-depth=1 /mnt/cloudronbackup/ du: cannot read directory '/mnt/cloudronbackup/.SecuriSyncFileServer': Permission denied 0 /mnt/cloudronbackup/.SecuriSyncFileServer 0 /mnt/cloudronbackup/2021-05-09-100000-534 13K /mnt/cloudronbackup/2021-05-12-090222-976 116M /mnt/cloudronbackup/2021-05-13-090000-459 76M /mnt/cloudronbackup/2021-05-15-090000-481 3.9M /mnt/cloudronbackup/2021-05-18-090000-491 18K /mnt/cloudronbackup/2021-05-18-110000-453 2.3M /mnt/cloudronbackup/2021-05-19-090000-454 34M /mnt/cloudronbackup/2021-05-20-090000-492 25M /mnt/cloudronbackup/2021-05-20-090000-509 120M /mnt/cloudronbackup/2021-05-20-090000-510 5.1G /mnt/cloudronbackup/2021-05-20-110000-521 4.5K /mnt/cloudronbackup/2021-05-21-090140-989 337K /mnt/cloudronbackup/2021-05-21-090141-009 65M /mnt/cloudronbackup/2021-05-21-110141-085 13K /mnt/cloudronbackup/2021-05-22-090000-495 66M /mnt/cloudronbackup/2021-05-22-110000-663 66M /mnt/cloudronbackup/2021-05-23-110000-475 65M /mnt/cloudronbackup/2021-05-24-110000-457 68M /mnt/cloudronbackup/2021-05-25-110000-458 5.5K /mnt/cloudronbackup/2021-05-26-090000-515 5.5M /mnt/cloudronbackup/2021-05-26-090000-541 331M /mnt/cloudronbackup/2021-05-26-110000-804 28K /mnt/cloudronbackup/snapshot 6.1G /mnt/cloudronbackup/ 2021-05-26T16:16:31.424Z box:settings initCache: pre-load settings 2021-05-26T16:16:31.433Z box:taskworker Starting task 2042. Logs are at /home/yellowtent/platformdata/logs/tasks/2042.log 2021-05-26T16:16:31.435Z box:tasks 2042: {"percent":2,"error":null} 2021-05-26T16:16:31.440Z box:tasks 2042: {"percent":10,"message":"Cleaning box backups"} 2021-05-26T16:16:31.443Z box:backups applyBackupRetentionPolicy: 2021-05-26-110000-804/box_2021-05-26-110120-087_v6.2.8 box keepWithinSecs 2021-05-26T16:16:31.443Z box:backups applyBackupRetentionPolicy: 2021-05-25-110000-458/box_2021-05-25-110030-827_v6.2.8 box keepWithinSecs 2021-05-26T16:16:31.443Z box:backups applyBackupRetentionPolicy: 2021-05-24-110000-457/box_2021-05-24-110030-725_v6.2.8 box keepWithinSecs 2021-05-26T16:16:31.443Z box:backups applyBackupRetentionPolicy: 2021-05-23-110000-475/box_2021-05-23-110032-528_v6.2.8 box keepWithinSecs 2021-05-26T16:16:31.443Z box:backups applyBackupRetentionPolicy: 2021-05-22-110000-663/box_2021-05-22-110031-980_v6.2.8 box keepWithinSecs 2021-05-26T16:16:31.443Z box:backups applyBackupRetentionPolicy: 2021-05-21-110141-085/box_2021-05-21-110211-336_v6.2.8 box keepWithinSecs 2021-05-26T16:16:31.443Z box:backups applyBackupRetentionPolicy: 2021-05-20-110000-521/box_2021-05-20-110030-471_v6.2.8 box keepWithinSecs 2021-05-26T16:16:31.443Z box:backups cleanupBoxBackups: done 2021-05-26T16:16:31.443Z box:tasks 2042: {"percent":40,"message":"Cleaning app backups"} 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-26-110000-804/app_d2fb1510-462d-45d0-84b8-8143184152fc_2021-05-26-110118-719_v2.1.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-25-110000-458/app_d2fb1510-462d-45d0-84b8-8143184152fc_2021-05-25-110029-455_v2.1.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-24-110000-457/app_d2fb1510-462d-45d0-84b8-8143184152fc_2021-05-24-110029-345_v2.1.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-23-110000-475/app_d2fb1510-462d-45d0-84b8-8143184152fc_2021-05-23-110031-187_v2.1.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-22-110000-663/app_d2fb1510-462d-45d0-84b8-8143184152fc_2021-05-22-110030-638_v2.1.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-21-110141-085/app_d2fb1510-462d-45d0-84b8-8143184152fc_2021-05-21-110209-942_v2.1.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-20-110000-521/app_d2fb1510-462d-45d0-84b8-8143184152fc_2021-05-20-110029-188_v2.1.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-26-110000-804/app_ef14e130-abca-436c-9dd9-70748cf0a9a6_2021-05-26-110119-468_v1.4.7 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-25-110000-458/app_ef14e130-abca-436c-9dd9-70748cf0a9a6_2021-05-25-110030-222_v1.4.7 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-24-110000-457/app_ef14e130-abca-436c-9dd9-70748cf0a9a6_2021-05-24-110030-120_v1.4.7 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-23-110000-475/app_ef14e130-abca-436c-9dd9-70748cf0a9a6_2021-05-23-110031-935_v1.4.7 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-22-110000-663/app_ef14e130-abca-436c-9dd9-70748cf0a9a6_2021-05-22-110031-388_v1.4.7 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-21-110141-085/app_ef14e130-abca-436c-9dd9-70748cf0a9a6_2021-05-21-110210-722_v1.4.7 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-21-090141-009/app_ef14e130-abca-436c-9dd9-70748cf0a9a6_2021-05-21-090141-659_v1.4.6 app preserveSecs 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-20-110000-521/app_ef14e130-abca-436c-9dd9-70748cf0a9a6_2021-05-20-110029-891_v1.4.6 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-13-090000-459/app_ef14e130-abca-436c-9dd9-70748cf0a9a6_2021-05-13-090001-079_v1.4.5 app preserveSecs 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-26-110000-804/app_cb6982cb-7f7b-492b-a25f-bb1c443c320f_2021-05-26-110115-857_v1.11.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-25-110000-458/app_cb6982cb-7f7b-492b-a25f-bb1c443c320f_2021-05-25-110026-458_v1.11.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-24-110000-457/app_cb6982cb-7f7b-492b-a25f-bb1c443c320f_2021-05-24-110026-430_v1.11.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-23-110000-475/app_cb6982cb-7f7b-492b-a25f-bb1c443c320f_2021-05-23-110027-861_v1.11.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-22-110000-663/app_cb6982cb-7f7b-492b-a25f-bb1c443c320f_2021-05-22-110027-450_v1.11.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-21-110141-085/app_cb6982cb-7f7b-492b-a25f-bb1c443c320f_2021-05-21-110206-980_v1.11.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-20-110000-521/app_cb6982cb-7f7b-492b-a25f-bb1c443c320f_2021-05-20-110026-387_v1.11.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-26-110000-804/app_c6169a84-917b-4f21-9ac4-2d3178f2b61e_2021-05-26-110114-671_v1.8.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-25-110000-458/app_c6169a84-917b-4f21-9ac4-2d3178f2b61e_2021-05-25-110025-294_v1.8.0 app reference 2021-05-26T16:16:31.457Z box:backups applyBackupRetentionPolicy: 2021-05-24-110000-457/app_c6169a84-917b-4f21-9ac4-2d3178f2b61e_2021-05-24-110025-242_v1.8.0 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-23-110000-475/app_c6169a84-917b-4f21-9ac4-2d3178f2b61e_2021-05-23-110026-686_v1.8.0 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-22-110000-663/app_c6169a84-917b-4f21-9ac4-2d3178f2b61e_2021-05-22-110026-219_v1.8.0 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-22-090000-495/app_c6169a84-917b-4f21-9ac4-2d3178f2b61e_2021-05-22-090001-059_v1.7.2 app preserveSecs 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-21-110141-085/app_c6169a84-917b-4f21-9ac4-2d3178f2b61e_2021-05-21-110205-780_v1.7.2 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-20-110000-521/app_c6169a84-917b-4f21-9ac4-2d3178f2b61e_2021-05-20-110025-278_v1.7.2 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-26-110000-804/app_c95e1f50-f42d-4e18-b646-935a62a8eb63_2021-05-26-110115-279_v0.2.0 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-25-110000-458/app_c95e1f50-f42d-4e18-b646-935a62a8eb63_2021-05-25-110025-891_v0.2.0 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-24-110000-457/app_c95e1f50-f42d-4e18-b646-935a62a8eb63_2021-05-24-110025-848_v0.2.0 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-23-110000-475/app_c95e1f50-f42d-4e18-b646-935a62a8eb63_2021-05-23-110027-294_v0.2.0 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-22-110000-663/app_c95e1f50-f42d-4e18-b646-935a62a8eb63_2021-05-22-110026-870_v0.2.0 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-21-110141-085/app_c95e1f50-f42d-4e18-b646-935a62a8eb63_2021-05-21-110206-378_v0.2.0 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-20-110000-521/app_c95e1f50-f42d-4e18-b646-935a62a8eb63_2021-05-20-110025-848_v0.2.0 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-26-110000-804/app_ab9e5ab3-7cd6-4da1-8e23-b723ac717ebe_2021-05-26-110113-910_v1.6.1 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-25-110000-458/app_ab9e5ab3-7cd6-4da1-8e23-b723ac717ebe_2021-05-25-110024-539_v1.6.1 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-24-110000-457/app_ab9e5ab3-7cd6-4da1-8e23-b723ac717ebe_2021-05-24-110024-365_v1.6.1 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-23-110000-475/app_ab9e5ab3-7cd6-4da1-8e23-b723ac717ebe_2021-05-23-110025-901_v1.6.1 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-22-110000-663/app_ab9e5ab3-7cd6-4da1-8e23-b723ac717ebe_2021-05-22-110025-349_v1.6.1 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-21-110141-085/app_ab9e5ab3-7cd6-4da1-8e23-b723ac717ebe_2021-05-21-110205-018_v1.6.1 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-20-110000-521/app_ab9e5ab3-7cd6-4da1-8e23-b723ac717ebe_2021-05-20-110024-571_v1.6.1 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-20-090000-509/app_ab9e5ab3-7cd6-4da1-8e23-b723ac717ebe_2021-05-20-090001-147_v1.6.0 app preserveSecs 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-15-090000-481/app_ab9e5ab3-7cd6-4da1-8e23-b723ac717ebe_2021-05-15-090000-993_v1.5.0 app preserveSecs 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-26-110000-804/app_a2f4a9ba-b070-4939-8e22-269432d2e4da_2021-05-26-110113-139_v1.7.0 app reference 2021-05-26T16:16:31.458Z box:backups applyBackupRetentionPolicy: 2021-05-25-110000-458/app_a2f4a9ba-b070-4939-8e22-269432d2e4da_2021-05-25-110023-794_v1.7.0 app reference 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reference 2021-05-26T16:16:31.459Z box:backups applyBackupRetentionPolicy: 2021-05-23-110000-475/app_162736d0-c899-4722-a15b-8ba186f53427_2021-05-23-110000-898_v1.23.1 app reference 2021-05-26T16:16:31.459Z box:backups applyBackupRetentionPolicy: 2021-05-22-110000-663/app_162736d0-c899-4722-a15b-8ba186f53427_2021-05-22-110001-093_v1.23.1 app reference 2021-05-26T16:16:31.459Z box:backups applyBackupRetentionPolicy: 2021-05-21-110141-085/app_162736d0-c899-4722-a15b-8ba186f53427_2021-05-21-110141-523_v1.23.1 app reference 2021-05-26T16:16:31.459Z box:backups applyBackupRetentionPolicy: 2021-05-20-110000-521/app_162736d0-c899-4722-a15b-8ba186f53427_2021-05-20-110000-944_v1.23.1 app reference 2021-05-26T16:16:31.459Z box:backups applyBackupRetentionPolicy: 2021-05-19-090000-454/app_162736d0-c899-4722-a15b-8ba186f53427_2021-05-19-090000-847_v1.23.0 app preserveSecs 2021-05-26T16:16:31.459Z box:backups cleanupAppBackups: done 2021-05-26T16:16:31.459Z box:tasks 2042: {"percent":70,"message":"Cleaning missing backups"} 2021-05-26T16:16:31.518Z box:tasks 2042: {"percent":90,"message":"Cleaning snapshots"} 2021-05-26T16:16:31.573Z box:backups cleanupSnapshots: done 2021-05-26T16:16:31.573Z box:taskworker Task took 0.169 seconds 2021-05-26T16:16:31.573Z box:tasks setCompleted - 2042: {"result":{"removedBoxBackupIds":[],"removedAppBackupIds":[],"missingBackupIds":[]},"error":null} 2021-05-26T16:16:31.573Z box:tasks 2042: {"percent":100,"result":{"removedBoxBackupIds":[],"removedAppBackupIds":[],"missingBackupIds":[]},"error":null}
  • Backup failed: EHOSTDOWN: host is down, mkdir

    Solved Support
    4
    0 Votes
    4 Posts
    728 Views
    nebulonN

    @jdaviescoates you should probably use the cifs provider, since then at least the error message would be more obvious when not mounted

  • [BUG] Automount fail on reboot with Ubuntu 20.04

    Unsolved Support
    52
    0 Votes
    52 Posts
    5k Views
    JOduMonTJ

    @girish said in [BUG] Automount fail on reboot with Ubuntu 20.04:

    Currently, there is no solution to use DNS names in mounts

    don't worry, I understand that is an exception and probably not a priority, thanks for the consideration 🙂

  • Unable to mount /backups folder (Cifs)

    Solved Support
    35
    0 Votes
    35 Posts
    5k Views
    C

    @p44 @jdaviescoates Got it working. Thanks for your help!