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Cloudron Forum

Apps | Demo | Docs | Install

Looking for a Federated Customer Review Platform

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  • humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    wrote on last edited by humptydumpty
    #1

    I'm looking for a customer review platform that won't hold me hostage to overpriced plans for reviews that I've earned from MY products/services. Are there any good open source or federated platforms? Does something like this even exist? Think Matrix but for customer reviews.

    jdaviescoatesJ 1 Reply Last reply
    0
  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to humptydumpty on last edited by
    #2

    @humptydumpty upvote these:

    Astuto - https://github.com/riggraz/astuto
    https://forum.cloudron.io/post/11953

    Fider - https://getfider.com/
    https://forum.cloudron.io/post/2140

    Fider looks like the best bet out of these.

    I use Cloudron with Gandi & Hetzner

    jdaviescoatesJ 1 Reply Last reply
    0
  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to jdaviescoates on last edited by
    #3

    @humptydumpty ah, but actually, I think I misinterpreted - you want something like Commento but as a replacement for Trusted Reviews etc, is that right?

    I use Cloudron with Gandi & Hetzner

    humptydumptyH 1 Reply Last reply
    1
  • humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    replied to jdaviescoates on last edited by
    #4

    @jdaviescoates Precisely. Looking for a Commento/Disqus/TrustPilot/etc. replacement.

    1 Reply Last reply
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  • S Offline
    S Offline
    sysadmin
    wrote on last edited by sysadmin
    #5

    This is not exactly what you desire, but very hopeful Matrix-based project here that might work. At least adds decentralized comments/responses as a nice embed.

    https://cactus.chat/

    https://gitlab.com/cactus-comments

    humptydumptyH 1 Reply Last reply
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  • humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    replied to sysadmin on last edited by humptydumpty
    #6

    @sysadmin This is exactly the concept that I've envisioned. It lacks an integration with Woocommerce so I could have "verified" (& federated) customer reviews but this looks extremely promising. I'm glad this is being developed. Thank you for posting this!

    For those interested and have a Matrix instance up, here's the guide to self-hosting Cactus. It connects to your Matrix instance and needs guest registration be enabled so that Cactus can register a guest account so the comments can be pulled and read by non-logged in users. I'm guessing guest registration can be disabled after Cactus is set up.

    S 1 Reply Last reply
    1
  • S Offline
    S Offline
    sysadmin
    replied to humptydumpty on last edited by
    #7

    @humptydumpty In addition to the self-hosted solution you can use their public backend server for free as well https://cactus.chat/docs/getting-started/quick-start/

    I am almost sure you are already aware, but just incase thought I'd add that. Definitely good to know if you are in a pinch and can't run one yourself! I believe it simply lets your own matrix user become a moderator for any rooms created by your comment sections.

    Cheers

    humptydumptyH 1 Reply Last reply
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  • humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    replied to sysadmin on last edited by
    #8

    @sysadmin Actually, I didn't see this option yesterday. I saw "self-hosted" and immediately clicked on it 😆. Thanks again!

    1 Reply Last reply
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