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  3. User invite token: "Please note that the invite link will expire in 7 days."

User invite token: "Please note that the invite link will expire in 7 days."

Scheduled Pinned Locked Moved Solved Support
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    • luckowL Offline
      luckowL Offline
      luckow
      translator
      wrote on last edited by
      #1

      That's not true. I clicked on the link in the mail 5 days later:
      "Invalid or Expired Invite Link"

      Next try with a fresh token in 3 days 🙂

      Pronouns: he/him | Primary language: German

      fbartelsF 1 Reply Last reply
      0
      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #3

        Looking at the code, the user invite token is valid indeed only for 24h while the password reset token is valid for 7 days.

        I wonder if either values are good, but at least both should be aligned to be more consistent in what people can expect.

        Any input on expiration time?

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        • luckowL luckow

          That's not true. I clicked on the link in the mail 5 days later:
          "Invalid or Expired Invite Link"

          Next try with a fresh token in 3 days 🙂

          fbartelsF Offline
          fbartelsF Offline
          fbartels
          App Dev
          wrote on last edited by
          #2

          I think the invite links are only valid for 24 hours.

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #3

            Looking at the code, the user invite token is valid indeed only for 24h while the password reset token is valid for 7 days.

            I wonder if either values are good, but at least both should be aligned to be more consistent in what people can expect.

            Any input on expiration time?

            1 Reply Last reply
            0
            • luckowL Offline
              luckowL Offline
              luckow
              translator
              wrote on last edited by
              #4
              1. If there is a valid time frame of 24 hours, the information in the email must reflect the same time frame. Currently, there is the information about "will expire in 7 days".
              2. There is no best time frame. IMHO 24 hours is good for most use cases. But I've heard of admins sending emails to new users on Friday and getting mails in their helpdesk the next Monday about invalid tokens. So maybe 72 hours?

              If it is feasible, we should add a variable to the time frame token and allow the admin to set the value.

              Pronouns: he/him | Primary language: German

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #5

                I've synced the expiration now to 7 days to keep changes low until we have a reason to change it
                Instead of making it configurable I would prefer a sensible default, since so far no-one else has complained.

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