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  3. User invite token: "Please note that the invite link will expire in 7 days."

User invite token: "Please note that the invite link will expire in 7 days."

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  • luckowL Online
    luckowL Online
    luckow
    translator
    wrote on last edited by
    #1

    That's not true. I clicked on the link in the mail 5 days later:
    "Invalid or Expired Invite Link"

    Next try with a fresh token in 3 days 🙂

    Pronouns: he/him | Primary language: German

    fbartelsF 1 Reply Last reply
    0
    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #3

      Looking at the code, the user invite token is valid indeed only for 24h while the password reset token is valid for 7 days.

      I wonder if either values are good, but at least both should be aligned to be more consistent in what people can expect.

      Any input on expiration time?

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      • luckowL luckow

        That's not true. I clicked on the link in the mail 5 days later:
        "Invalid or Expired Invite Link"

        Next try with a fresh token in 3 days 🙂

        fbartelsF Offline
        fbartelsF Offline
        fbartels
        App Dev
        wrote on last edited by
        #2

        I think the invite links are only valid for 24 hours.

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #3

          Looking at the code, the user invite token is valid indeed only for 24h while the password reset token is valid for 7 days.

          I wonder if either values are good, but at least both should be aligned to be more consistent in what people can expect.

          Any input on expiration time?

          1 Reply Last reply
          0
          • luckowL Online
            luckowL Online
            luckow
            translator
            wrote on last edited by
            #4
            1. If there is a valid time frame of 24 hours, the information in the email must reflect the same time frame. Currently, there is the information about "will expire in 7 days".
            2. There is no best time frame. IMHO 24 hours is good for most use cases. But I've heard of admins sending emails to new users on Friday and getting mails in their helpdesk the next Monday about invalid tokens. So maybe 72 hours?

            If it is feasible, we should add a variable to the time frame token and allow the admin to set the value.

            Pronouns: he/him | Primary language: German

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            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #5

              I've synced the expiration now to 7 days to keep changes low until we have a reason to change it
              Instead of making it configurable I would prefer a sensible default, since so far no-one else has complained.

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