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    Solved Etherpad admin

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    • chetbaker
      chetbaker last edited by

      Hi there!

      After reading the documentation and being exhausted trying to fix it I need some help.

      I just need to admin my Etherpad install but there's no way I can log in.

      The documentation says

      To install plugins or change the configuration, visit the admin interface at /admin. Only Cloudron admins will have access to this page.

      I've tried that logged in, and using the user/pass of the my cloudron credentials with no luck.

      I tried the settings.json file following the instructions, but it wasn't clear to me how do I add up a password for the user created on the json file.

      What am I doing wrong? Thanks!

      nebulon 1 Reply Last reply Reply Quote 0
      • nebulon
        nebulon Staff @chetbaker last edited by

        @chetbaker oh I will update that part of the docs, but https://docs.cloudron.io/apps/etherpad/#admin-user should be correct about the admin status. Essentially add the Cloudron username into the settings.json file and that user would gain admin permissions after an app restart and relogin. The authentication as such works over LDAP on Cloudron so no need to put any passwords into that file.

        chetbaker 1 Reply Last reply Reply Quote 0
        • chetbaker
          chetbaker @nebulon last edited by

          @nebulon Thanks. Happy to re-check that part of the docs to be sure it's clear for a newcomer.

          nebulon 1 Reply Last reply Reply Quote 0
          • nebulon
            nebulon Staff @chetbaker last edited by

            @chetbaker I've updated the docs there now. For this issue, did you manage to get it to work now?

            chetbaker 2 Replies Last reply Reply Quote 0
            • chetbaker
              chetbaker @nebulon last edited by

              @nebulon yes, it works now.

              1 Reply Last reply Reply Quote 0
              • chetbaker
                chetbaker @nebulon last edited by

                @nebulon hi! suddenly this problem is back again. Now I can't log myself in as an admin.

                Is there any way this doesn't happen again? Thanks!

                nebulon 1 Reply Last reply Reply Quote 0
                • nebulon
                  nebulon Staff @chetbaker last edited by

                  @chetbaker do you have any error logs or such? Have you installed any other plugins on the side or changed the configuration?

                  chetbaker 1 Reply Last reply Reply Quote 0
                  • chetbaker
                    chetbaker @nebulon last edited by

                    @nebulon Not really. I didn't install anything different to what I had when I was able to access.

                    The only information I gathered from the log after restarting the app is:

                    Jul 24 12:29:32 [2021-07-24 16:29:32.529] [WARN] console - Admin username and password not set in settings.json. To access admin please uncomment and edit "users" in settings.json

                    ^^ that's odd because the json actually does include my username under the admin section.

                    Current situation: the app is working (I can create new pads using a random URL in the browser such as pad.mypad.com/p/randomasiq9734riehrugrerg) but if I go to pad.mypad.com, there's a user/password prompt that doesn't recognize my main credeentials.

                    nebulon 1 Reply Last reply Reply Quote 0
                    • nebulon
                      nebulon Staff @chetbaker last edited by

                      @chetbaker since I cannot reproduce this, if you want I can take a direct look at your installation if you enable https://docs.cloudron.io/support/#remote-support and send a mail to support@cloudron.io with your dashboard domain.

                      nebulon 1 Reply Last reply Reply Quote 0
                      • nebulon
                        nebulon Staff @nebulon last edited by nebulon

                        @chetbaker we receive bounce emails when contacting you via support. Not sure if your mailboxes are working correctly. However to give an update here on the issue, it seems there is a session bug within etherpad. To clear that up, please visit manually https://pad.example.com/ep_cloudron/logout with your main browser and then attempt a relogin.

                        1 Reply Last reply Reply Quote 0
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