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  2. Matrix (Synapse/Element)
  3. Problem with sending and receiving message's Android/Windows

Problem with sending and receiving message's Android/Windows

Scheduled Pinned Locked Moved Solved Matrix (Synapse/Element)
20 Posts 4 Posters 3.1k Views 4 Watching
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  • DanTheManD DanTheMan

    @scooke
    Yeah i noticed the posts a couple of days ago, while i was reading the forum.
    While i thought 6.3.4 was marked as a stable release, i thought i gave it a go.

    What should i do at this point?
    Maybe downgrade my vm (where cloudron live's) on my system and revert back to 6.2.8?
    And then disable automatic update's, till the next release (bugfix) come's out....

    Because everything was working till this morning, before the update.

    scookeS Offline
    scookeS Offline
    scooke
    wrote on last edited by
    #11

    @dantheman I don't think you can downgrade. You can restore from a backup, which will take time. And only if you have a full backup, and not one with an app here and there.

    I don't want to send you down the wrong road, but I reissued my certs in the Domain & Certs panel - I only had two apps. I was trying a few other things too, so I can't be certain reissuing the certs is what fixed my borked box (a ghost app and Mastodon), and things worked after that. I also restarted a few times in the middle of all this. I should have kept better notes!

    A life lived in fear is a life half-lived

    DanTheManD 1 Reply Last reply
    0
    • scookeS scooke

      @dantheman I don't think you can downgrade. You can restore from a backup, which will take time. And only if you have a full backup, and not one with an app here and there.

      I don't want to send you down the wrong road, but I reissued my certs in the Domain & Certs panel - I only had two apps. I was trying a few other things too, so I can't be certain reissuing the certs is what fixed my borked box (a ghost app and Mastodon), and things worked after that. I also restarted a few times in the middle of all this. I should have kept better notes!

      DanTheManD Offline
      DanTheManD Offline
      DanTheMan
      wrote on last edited by DanTheMan
      #12

      @scooke
      Actually i just did a restore from a fully created backup made last night.
      Everything running smoothly now and what a relief reverting back to 6.2.8.

      I have around 8 apps, like Nextcloud, Matrix, Elements, Radicale, AdGuard, Bitwarden, Collabora-office and Rainloop.
      All is running on a Unraid server Amd-ryzen 5 and 32GB of mem and live's in a Ubuntu 18.04 VM
      server is serving around 20 a 30 active users 👍 🕶

      1 Reply Last reply
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      • nebulonN Away
        nebulonN Away
        nebulon
        Staff
        wrote on last edited by
        #13

        Would indeed be good to get behind this issue, I don't see this after the update in the two matrix instances I am running. So this is hard to get further leads to investigate. Anyone else saw this happening?

        DanTheManD 1 Reply Last reply
        0
        • nebulonN nebulon

          Would indeed be good to get behind this issue, I don't see this after the update in the two matrix instances I am running. So this is hard to get further leads to investigate. Anyone else saw this happening?

          DanTheManD Offline
          DanTheManD Offline
          DanTheMan
          wrote on last edited by DanTheMan
          #14

          @nebulon
          At the moment i'm back on version 6.2.8. and everything is running fine.
          But i am a little bit worried about updating at this point and i can't stay on 6.2.8.

          Maybe it's better for now to stay on 6.2.8. and wait for a new release coming up? And then try update again?

          nebulonN 1 Reply Last reply
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          • DanTheManD DanTheMan

            @nebulon
            At the moment i'm back on version 6.2.8. and everything is running fine.
            But i am a little bit worried about updating at this point and i can't stay on 6.2.8.

            Maybe it's better for now to stay on 6.2.8. and wait for a new release coming up? And then try update again?

            nebulonN Away
            nebulonN Away
            nebulon
            Staff
            wrote on last edited by
            #15

            @dantheman to be honest, without us knowing the actual issue, we won't be able to add a fix to any new release, so just waiting will likely not really help here 😕 I guess we have to debug this issue on your server if it happens to find out hot to fix it.

            DanTheManD 1 Reply Last reply
            0
            • nebulonN nebulon

              @dantheman to be honest, without us knowing the actual issue, we won't be able to add a fix to any new release, so just waiting will likely not really help here 😕 I guess we have to debug this issue on your server if it happens to find out hot to fix it.

              DanTheManD Offline
              DanTheManD Offline
              DanTheMan
              wrote on last edited by DanTheMan
              #16

              @nebulon
              I totally agree on that..👍👍

              If you're ready for debugging the problem on my server, just give me a sign and i will enable the support access on my instance...

              girishG 1 Reply Last reply
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              • DanTheManD DanTheMan

                @nebulon
                I totally agree on that..👍👍

                If you're ready for debugging the problem on my server, just give me a sign and i will enable the support access on my instance...

                girishG Do not disturb
                girishG Do not disturb
                girish
                Staff
                wrote on last edited by
                #17

                The certificate issues were only in 6.3.1, but since you updated to 6.3.4 this should not be an issue. How about we wait a bit to see if any other user reports similar errors before you update again?

                DanTheManD 1 Reply Last reply
                0
                • girishG girish

                  The certificate issues were only in 6.3.1, but since you updated to 6.3.4 this should not be an issue. How about we wait a bit to see if any other user reports similar errors before you update again?

                  DanTheManD Offline
                  DanTheManD Offline
                  DanTheMan
                  wrote on last edited by DanTheMan
                  #18

                  @girish
                  I'll wait till further notification and won't update in the meantime. I also noticed that my Nextcloud users are not auto syncing there mobile picture's from mobile. Manually uploading files in Nextcloud works. I don't know if this is related, but besides that everything is running ok for now.

                  nebulonN 1 Reply Last reply
                  0
                  • DanTheManD DanTheMan

                    @girish
                    I'll wait till further notification and won't update in the meantime. I also noticed that my Nextcloud users are not auto syncing there mobile picture's from mobile. Manually uploading files in Nextcloud works. I don't know if this is related, but besides that everything is running ok for now.

                    nebulonN Away
                    nebulonN Away
                    nebulon
                    Staff
                    wrote on last edited by
                    #19

                    @dantheman I don't think this is related, but I have seen this as well personally and it was a problem in the mobile app on Android though. It was resolved for me by re-enabling it.

                    DanTheManD 1 Reply Last reply
                    1
                    • nebulonN nebulon

                      @dantheman I don't think this is related, but I have seen this as well personally and it was a problem in the mobile app on Android though. It was resolved for me by re-enabling it.

                      DanTheManD Offline
                      DanTheManD Offline
                      DanTheMan
                      wrote on last edited by
                      #20

                      @nebulon
                      Thanks for the tip.
                      I will instruct my users to re-enable sync again on the Android app.

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