Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


    Cloudron Forum

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular

    Unsolved Issue extracting .zip files (from File Manager downloaded folders)

    Support
    filemanager
    4
    9
    344
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • marcusquinn
      marcusquinn last edited by marcusquinn

      Might be an outlier scenario but this worked regularly for me before the most recent updates.

      Our guess is the brackets in the file name are the issue. This is just the way macOS names file downloads when there are multiple with the same name.

      a152020b-8657-46c9-b698-f0498e830c03-image.png

      We're not here for a long time - but we are here for a good time :)
      Jersey/UK
      Work & Ecommerce Advice: https://brandlight.org
      Personal & Software Tips: https://marcusquinn.com

      nebulon 1 Reply Last reply Reply Quote 1
      • nebulon
        nebulon Staff @marcusquinn last edited by

        @marcusquinn can you rename the file for a temporary workaround and does it work then?

        1 Reply Last reply Reply Quote 0
        • girish
          girish Staff last edited by

          FWIW, zip file names with brackets extract fine on Firefox/Linux. Which browser is this on the Mac?

          1 Reply Last reply Reply Quote 0
          • marcusquinn
            marcusquinn last edited by

            Hmmm, doesn't work without brackets in the filename either:

            b31492ad-f47e-4565-8b32-57c3fcfb089f-image.png

            I'm using WebCatalogApp (Electron), should be a variant of Chromium.

            We're not here for a long time - but we are here for a good time :)
            Jersey/UK
            Work & Ecommerce Advice: https://brandlight.org
            Personal & Software Tips: https://marcusquinn.com

            1 Reply Last reply Reply Quote 0
            • marcusquinn
              marcusquinn last edited by

              The clue in the filename is that I've done this about 65 times before without an issue, same process every time, the source of the file is just a download of the same custom folder from another instance of the Espo app.

              We're not here for a long time - but we are here for a good time :)
              Jersey/UK
              Work & Ecommerce Advice: https://brandlight.org
              Personal & Software Tips: https://marcusquinn.com

              girish 1 Reply Last reply Reply Quote 0
              • girish
                girish Staff @marcusquinn last edited by

                @marcusquinn I thought maybe then that having a "space" causes the problem but that also seems to work. I can think of a couple of things:

                • Are you able to reproduce in another browser? I know @nebulon made many filemanager changes for this release, so maybe something to do with cache and it's using an older UI version.

                • The code also dumps the error in the browser console. What error is printed in the browser console? I spotted a bug that we dump the error object instead of the "message" which is why the dialog above shows no error. Displaying the error is fixed now.

                marcusquinn 1 Reply Last reply Reply Quote 0
                • marcusquinn
                  marcusquinn @girish last edited by

                  @girish Makes sense, I'l give it another try and update if I find any clues.

                  We're not here for a long time - but we are here for a good time :)
                  Jersey/UK
                  Work & Ecommerce Advice: https://brandlight.org
                  Personal & Software Tips: https://marcusquinn.com

                  1 Reply Last reply Reply Quote 0
                  • vladimir.d
                    vladimir.d last edited by

                    @girish could it be related to the number of files in the archive?
                    It fails to unpack custom 67.zip containing 8400 files.
                    It unpacks when we randomly delete files from the archive down to 7830 files.

                    Also it doesn't seem related to the archive size, as I tried to unpack archives of different sizes (but containing just a few files) and it worked just fine.

                    girish 1 Reply Last reply Reply Quote 1
                    • girish
                      girish Staff @vladimir.d last edited by

                      @vladimir-d thanks for debugging this! So, let me create largish archive to see if I can reproduce this.

                      1 Reply Last reply Reply Quote 2
                      • First post
                        Last post
                      Powered by NodeBB