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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Redmine
  3. Gem installation problem.

Gem installation problem.

Scheduled Pinned Locked Moved Solved Redmine
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    • N Offline
      N Offline
      Neluser
      wrote on last edited by
      #1

      Hello, there is a problem with installing Gem files in the redmine application.
      Plugins just don't find them.
      I already had a problem with the Agil plugin, but even after updating the plugin version (with official support, the situation has not changed).
      A "clean install" of redmine also didn't help.
      To dispel my doubts, I checked the instructions indicated in the documentation and also tried to install only "REDMINE CRM PLUGIN" (https://docs.cloudron.io/apps/redmine/) and as it turned out there also the gem files are not installed correctly and the application goes in reboot.

      999ce65c-4c92-4d54-ae4e-042a815a2be2-image.png

      fc4d4343-e711-412c-af08-bd7139e977b1-image.png

      84eab3b4-ba8f-4d0c-8b58-5396c146c3ab-image.png

      73873b62-aced-4ffc-9ddb-a919b93979ad-image.png

      e5b235a2-d802-4834-a24a-b8bf98c2fcae-image.png

      girishG 1 Reply Last reply
      0
      • N Neluser

        Hello, there is a problem with installing Gem files in the redmine application.
        Plugins just don't find them.
        I already had a problem with the Agil plugin, but even after updating the plugin version (with official support, the situation has not changed).
        A "clean install" of redmine also didn't help.
        To dispel my doubts, I checked the instructions indicated in the documentation and also tried to install only "REDMINE CRM PLUGIN" (https://docs.cloudron.io/apps/redmine/) and as it turned out there also the gem files are not installed correctly and the application goes in reboot.

        999ce65c-4c92-4d54-ae4e-042a815a2be2-image.png

        fc4d4343-e711-412c-af08-bd7139e977b1-image.png

        84eab3b4-ba8f-4d0c-8b58-5396c146c3ab-image.png

        73873b62-aced-4ffc-9ddb-a919b93979ad-image.png

        e5b235a2-d802-4834-a24a-b8bf98c2fcae-image.png

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        @neluser mm, I thought I had fixed this one already but clearly not. Let me try to reproduce this and get back.

        N 2 Replies Last reply
        1
        • girishG girish

          @neluser mm, I thought I had fixed this one already but clearly not. Let me try to reproduce this and get back.

          N Offline
          N Offline
          Neluser
          wrote on last edited by
          #3

          @girish OK thanks.
          I was also able to reproduce this problem on my.demo.cloudron.io

          1 Reply Last reply
          0
          • jegillikin 0J Offline
            jegillikin 0J Offline
            jegillikin 0
            wrote on last edited by
            #4

            +1 for reproducing this problem in the wild.

            1 Reply Last reply
            0
            • girishG girish

              @neluser mm, I thought I had fixed this one already but clearly not. Let me try to reproduce this and get back.

              N Offline
              N Offline
              Neluser
              wrote on last edited by
              #5

              @girish Hello, I saw that a new version of Redmine 4.2.2 (2021-08-01) has been released.
              Perhaps updating to the latest package will help fix the problem with the gems.

              girishG 1 Reply Last reply
              0
              • N Neluser

                @girish Hello, I saw that a new version of Redmine 4.2.2 (2021-08-01) has been released.
                Perhaps updating to the latest package will help fix the problem with the gems.

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #6

                @neluser I am working on the update. Should be out this week.

                N 2 Replies Last reply
                1
                • girishG girish

                  @neluser I am working on the update. Should be out this week.

                  N Offline
                  N Offline
                  Neluser
                  wrote on last edited by
                  #7

                  @girish Ok, Thanks!

                  1 Reply Last reply
                  0
                  • girishG girish

                    @neluser I am working on the update. Should be out this week.

                    N Offline
                    N Offline
                    Neluser
                    wrote on last edited by
                    #8

                    @girish Hello, how is the update going? Is there an improvement in installing gems correctly?

                    girishG 1 Reply Last reply
                    0
                    • N Neluser

                      @girish Hello, how is the update going? Is there an improvement in installing gems correctly?

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #9

                      @neluser apologies, I haven't forgotten this. I will work on this tomorrow.

                      N 1 Reply Last reply
                      0
                      • girishG girish

                        @neluser apologies, I haven't forgotten this. I will work on this tomorrow.

                        N Offline
                        N Offline
                        Neluser
                        wrote on last edited by
                        #10

                        @girish Hello again, how are the redmine updates progressing?

                        girishG 1 Reply Last reply
                        0
                        • N Neluser

                          @girish Hello again, how are the redmine updates progressing?

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #11

                          @neluser I have pushed out update to 4.2.2. But I don't think the redmine version upgrade will fix the gem installation problem. I made some progress today with trying to figure how to get gems to install out of the plugin directory that redmine can also use. I will continue the work tomorrow.

                          N 1 Reply Last reply
                          0
                          • girishG girish

                            @neluser I have pushed out update to 4.2.2. But I don't think the redmine version upgrade will fix the gem installation problem. I made some progress today with trying to figure how to get gems to install out of the plugin directory that redmine can also use. I will continue the work tomorrow.

                            N Offline
                            N Offline
                            Neluser
                            wrote on last edited by
                            #12

                            @girish Hello, unfortunately the update did not bring any improvements.
                            If this information helps, then the latest version on which the gems worked properly is, "Package Version org.redmine.coudronapp@1.6.2 ".
                            98e890ad-3162-4c69-a8fc-10685625810d-image.png

                            I have suspicions. that the problem might be with the Ruby version.
                            Because the latest working version of Redmine is installed with the Ruby version: "ruby 2.5.1". And the problems with gems started with the version: "ruby 2.7.0"

                            girishG 1 Reply Last reply
                            1
                            • N Neluser

                              @girish Hello, unfortunately the update did not bring any improvements.
                              If this information helps, then the latest version on which the gems worked properly is, "Package Version org.redmine.coudronapp@1.6.2 ".
                              98e890ad-3162-4c69-a8fc-10685625810d-image.png

                              I have suspicions. that the problem might be with the Ruby version.
                              Because the latest working version of Redmine is installed with the Ruby version: "ruby 2.5.1". And the problems with gems started with the version: "ruby 2.7.0"

                              girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #13

                              @neluser thanks for the hint. Let me see if downgrading ruby will help, but it's a bit complicated because the default ruby on ubuntu 20 is ruby 2.7. Maybe I can try via rvm but I would rather not use older ruby if we can avoid it.

                              N 1 Reply Last reply
                              0
                              • N Offline
                                N Offline
                                Neluser
                                wrote on last edited by
                                #14
                                This post is deleted!
                                1 Reply Last reply
                                0
                                • girishG girish

                                  @neluser thanks for the hint. Let me see if downgrading ruby will help, but it's a bit complicated because the default ruby on ubuntu 20 is ruby 2.7. Maybe I can try via rvm but I would rather not use older ruby if we can avoid it.

                                  N Offline
                                  N Offline
                                  Neluser
                                  wrote on last edited by Neluser
                                  #15

                                  @girish Hello! Are there improvements in the bug fixes?
                                  The Redmine website states that Ruby 2.7 is not supported. Need to use Ruby 2.7.2 or higher.
                                  (Redmine 4.2 does not support Ruby 2.7.0 and 2.7.1. Use Ruby 2.7.2 or higher )
                                  https://www.redmine.org/projects/redmine/wiki/RedmineInstall#fn1

                                  c5f6ac72-22f8-457d-ae11-0a3d4c5bb565-image.png

                                  girishG 2 Replies Last reply
                                  0
                                  • N Neluser

                                    @girish Hello! Are there improvements in the bug fixes?
                                    The Redmine website states that Ruby 2.7 is not supported. Need to use Ruby 2.7.2 or higher.
                                    (Redmine 4.2 does not support Ruby 2.7.0 and 2.7.1. Use Ruby 2.7.2 or higher )
                                    https://www.redmine.org/projects/redmine/wiki/RedmineInstall#fn1

                                    c5f6ac72-22f8-457d-ae11-0a3d4c5bb565-image.png

                                    girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #16

                                    @neluser you are right, the current app docker is not correct and should be updated to use rvm to install a more recent ruby. Looks like ubuntu 20 has ruby 2.7.0 out of the box.

                                    root@6fb7aad07e35:/# ruby2.7 --version
                                    ruby 2.7.0p0 (2019-12-25 revision 647ee6f091) [x86_64-linux-gnu]
                                    

                                    I pushed the update to 4.2.3 already, I am updating it to use rvm now.

                                    1 Reply Last reply
                                    0
                                    • girishG Offline
                                      girishG Offline
                                      girish
                                      Staff
                                      wrote on last edited by
                                      #17

                                      Looks like https://www.brightbox.com/docs/ruby/ubuntu/#installation is easier

                                      1 Reply Last reply
                                      0
                                      • N Neluser

                                        @girish Hello! Are there improvements in the bug fixes?
                                        The Redmine website states that Ruby 2.7 is not supported. Need to use Ruby 2.7.2 or higher.
                                        (Redmine 4.2 does not support Ruby 2.7.0 and 2.7.1. Use Ruby 2.7.2 or higher )
                                        https://www.redmine.org/projects/redmine/wiki/RedmineInstall#fn1

                                        c5f6ac72-22f8-457d-ae11-0a3d4c5bb565-image.png

                                        girishG Offline
                                        girishG Offline
                                        girish
                                        Staff
                                        wrote on last edited by
                                        #18

                                        @neluser I have fixed the ruby version issue now. On to the gem installation issue. I get the same error as you:

                                        root@e6152e31-acac-4353-a1c4-8ceab636eed8:/app/code# bundle exec rake redmine:plugins RAILS_ENV=production
                                        Could not find gem 'redmine_crm' in locally installed gems.
                                        Run `bundle install` to install missing gems.
                                        root@e6152e31-acac-4353-a1c4-8ceab636eed8:/app/code# bundle exec rake redmine:plugins NAME=redmine_contacts RAILS_ENV=production
                                        Could not find gem 'redmine_crm' in locally installed gems.
                                        Run `bundle install` to install missing gems.
                                        
                                        N 1 Reply Last reply
                                        0
                                        • girishG girish

                                          @neluser I have fixed the ruby version issue now. On to the gem installation issue. I get the same error as you:

                                          root@e6152e31-acac-4353-a1c4-8ceab636eed8:/app/code# bundle exec rake redmine:plugins RAILS_ENV=production
                                          Could not find gem 'redmine_crm' in locally installed gems.
                                          Run `bundle install` to install missing gems.
                                          root@e6152e31-acac-4353-a1c4-8ceab636eed8:/app/code# bundle exec rake redmine:plugins NAME=redmine_contacts RAILS_ENV=production
                                          Could not find gem 'redmine_crm' in locally installed gems.
                                          Run `bundle install` to install missing gems.
                                          
                                          N Offline
                                          N Offline
                                          Neluser
                                          wrote on last edited by
                                          #19

                                          @girish Hi, I also tried to change Ruby version via brightbox to 2.6. But after every reboot of the application, Ruby reverts to version 2.7.0.😕

                                          girishG 1 Reply Last reply
                                          0
                                          • N Neluser

                                            @girish Hi, I also tried to change Ruby version via brightbox to 2.6. But after every reboot of the application, Ruby reverts to version 2.7.0.😕

                                            girishG Offline
                                            girishG Offline
                                            girish
                                            Staff
                                            wrote on last edited by
                                            #20

                                            @neluser It's not a ruby version issue, it's to do with gem locations. I am still debugging why it can't find the gem anymore, because this used to work before.

                                            N 1 Reply Last reply
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