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Cloudron Forum

Apps | Demo | Docs | Install

Cloudron stuck

Scheduled Pinned Locked Moved Solved Support
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  • MattPlayGamezM Offline
    MattPlayGamezM Offline
    MattPlayGamez
    wrote on last edited by girish
    #1

    Hi,
    I have looked at different posts and I can't find the right solution (commenting out line 786 doesn't work) I let it start around 13 o'clock, and I return at 17 o'clock it DOESN'T change at all still saying: Installing - Waiting for Cloudron to initialize

    PS: I'm installing OpenVPN. I have a working domain name

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to MattPlayGamez on last edited by
    #2

    @mattplaygamez Can you check the logs at /home/yellowtent/platformdata/logs/box.log ? Is OpenVPN the first app you are installing?

    Also, what is line 786 (maybe you are referring to a solution in another post) ?

    MattPlayGamezM 1 Reply Last reply
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  • MattPlayGamezM Offline
    MattPlayGamezM Offline
    MattPlayGamez
    replied to girish on last edited by
    #3

    @girish hi back.

    OpenVPN is my first app that I want to install. And line 786 is a referring to another solution that didn't work for me.

    MattPlayGamezM 1 Reply Last reply
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  • MattPlayGamezM Offline
    MattPlayGamezM Offline
    MattPlayGamez
    replied to MattPlayGamez on last edited by
    #4

    @girish
    Yesterday I shut down the VM. Today I start the pc
    And it says: Installing (Queued) — Queued. The hole time. Knipsel.PNG

    I removed my domain, so people don't DDoS it (FROM THE IMAGE).

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to MattPlayGamez on last edited by
    #5

    @mattplaygamez This means that the task is queued but it's not starting the task queue for some reason. I am not sure why the task hasn't started. What you can do is click the 'x' on the right of that progress bar above and in the repair view retry the task.

    MattPlayGamezM 1 Reply Last reply
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  • MattPlayGamezM Offline
    MattPlayGamezM Offline
    MattPlayGamez
    replied to girish on last edited by
    #6

    @girish it doesn't want to stop, I have waited an hour
    https://www.filedropper.com/showdownload.php/screen-capture_1 . Here is a video of it not working

    MattPlayGamezM 1 Reply Last reply
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  • MattPlayGamezM Offline
    MattPlayGamezM Offline
    MattPlayGamez
    replied to MattPlayGamez on last edited by
    #7

    @mattplaygamez if you don't believe i can show you the status Knipsel.PNG

    1 Reply Last reply
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  • ? Offline
    ? Offline
    A Former User
    wrote on last edited by
    #8

    I'm in the same boat fresh install of cloudflare went to install my first app and waiting on cloudron to initilize. Going to the repair options their all greyed out tried to uninstall to re install it and it won't do it because its not yet installed which i guess is the same reason that repair options are greyed out

    MattPlayGamezM girishG 2 Replies Last reply
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  • MattPlayGamezM Offline
    MattPlayGamezM Offline
    MattPlayGamez
    wrote on last edited by
    #9

    @girish
    I don't know what to do now, I have a backup that I made before the installation of OpenVPN. Should I revert or not

    girishG 1 Reply Last reply
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  • MattPlayGamezM Offline
    MattPlayGamezM Offline
    MattPlayGamez
    replied to A Former User on last edited by
    #10

    @ensarda do you use proxmox PVE or VMWARE ESXI

    ? 1 Reply Last reply
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  • ? Offline
    ? Offline
    A Former User
    replied to MattPlayGamez on last edited by
    #11

    @mattplaygamez i am using proxmox (no way in hell am i paying £600 when proxmox is free and gives you way more) and had a clean copy of ubuntu server 20.02.2 with full updates on which cloudflare was installed on. In my case i'm wanting Guacamole

    1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to MattPlayGamez on last edited by
    #12

    @mattplaygamez Did you check /home/yellowtent/platformdata/logs/box.log already ?

    Can you please do this:

    • Open up a SSH connection to server. Then do tail -f /home/yellowtent/platformdata/logs/box.log
    • Then, open another SSH connection. systemctl restart box

    Can you paste the resulting logs? You can use https://paste.cloudron.io ? That would help debug what is going on. I suspect one or more addons are not starting properly (for some reason).

    1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to A Former User on last edited by
    #13

    @ensarda Can you please try the same as my previous comment? In your case, is it stuck on "Installing (Queued)" as well?

    ? 1 Reply Last reply
    0
  • ? Offline
    ? Offline
    A Former User
    replied to girish on last edited by
    #14

    @girish Hey

    Yea mine are stuck also
    If i got you correct was run the supplied commands copy paste the output and put in your paste area.
    If so my 2 are
    https://paste.cloudron.io/asehumefug.sql
    https://paste.cloudron.io/afugusatul.css

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to A Former User on last edited by girish
    #15

    @ensarda The issue is docker: Error response from daemon: network cloudron not found . Not sure how that is possible. Did you uninstall docker or remove /var/lib/docker by any chance? The docker network is created as part of the setup script.

    Can you also give the output of docker images and docker version ?

    ? 1 Reply Last reply
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  • ? Offline
    ? Offline
    A Former User
    replied to girish on last edited by
    #16

    @girish Morning

    Right i've 0 clue why. As i posted above this was a completly fresh install of ubuntu server all i did prior to running your install script was a update/upgrade for the system and enable root account for the install.

    Below is the docker info you wanted
    https://paste.cloudron.io/emurazuxuj.rb

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to A Former User on last edited by
    #17

    @ensarda Yeah, the docker version itself is wrong. Cloudron uses docker 20.10.3 (the server version) but on your install it is using docker 19.03.13. In addition, all the images are missing as well. I think it might be easiest to start over the installation. Before you install Cloudron, can you make sure that docker is not installed ? Cloudron brings it's own docker version and maybe this causes some conflict. Usually, it will just error out, but in your case it didn't.

    If the error re-occurs, I can take a look if you can write to us at support@cloudron.io

    ? 1 Reply Last reply
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  • ? Offline
    ? Offline
    A Former User
    replied to girish on last edited by
    #18

    @girish Ty for that i do think i got docker to install at setup. As you said you think the isntall would have either errored and asked me to remove docker or done it its self, and odd a fully updated server with docker possibly installed would have such a old version running on it. I will try a re-install and ty for your time. Hopefully this may help @MattPlayGamez also

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to A Former User on last edited by
    #19

    @ensarda yes, please. Let me know if it re-errors. Would like to get this sorted out.

    MattPlayGamezM ? 3 Replies Last reply
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  • MattPlayGamezM Offline
    MattPlayGamezM Offline
    MattPlayGamez
    replied to girish on last edited by
    #20

    @girish
    Here is the complete log file: https://paste.cloudron.io/nozeguyopi.sql

    PS: i use ubuntu-20.04.2-live-server-amd64.iso

    girishG 1 Reply Last reply
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