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Cloudron Forum

Apps | Demo | Docs | Install

User not being added to Nextcloud

Scheduled Pinned Locked Moved Nextcloud
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  • Sam_ukS Offline
    Sam_ukS Offline
    Sam_uk
    wrote on last edited by Sam_uk
    #1

    One user, let's call them user X, is not added to Nextcloud.
    User X is added to all other apps and can log in with their Cloudron/LDAP user/pass. They are in the appropriate groups to be added to Nextcloud and I have added them as a specific user to Nextcloud in the Cloudron interface.

    They report an error: "- error, user disabled" when trying to log in to Nextcloud.

    Is it possible user X deleted their Nextcloud login? Would they not be re-provisioned by Cloudron LDAP in that case?

    In my testing, if I add a new user to my Cloudron instance, user Y then they are added to the Nextcloud user list.

    What's happened here and how can I provide more useful info? Where should I look for logs etc?

    murgeroM 1 Reply Last reply
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  • murgeroM Offline
    murgeroM Offline
    murgero App Dev
    replied to Sam_uk on last edited by
    #2

    @sam_uk Have they signed into cloudron before? (Usually they need to click a link to activate their account in an email of some sort or manually activated by an admin)

    --
    https://urgero.org
    ~ Professional Nerd. Freelance Programmer. ~
    Matrix: @murgero:urgero.org

    Sam_ukS 1 Reply Last reply
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  • Sam_ukS Offline
    Sam_ukS Offline
    Sam_uk
    replied to murgero on last edited by
    #3

    @murgero Yes they are active on 3 other apps I have installed on the Cloudron.

    If I delete user X from Cloudron and re-add them does it automatically link the old data to the new account based on the email address being the same?

    1 Reply Last reply
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  • Sam_ukS Offline
    Sam_ukS Offline
    Sam_uk
    wrote on last edited by
    #4

    @sam_uk Ah I spotted them in nextcloud.mydomain.com/settings/users/disabled

    That should fix it, not sure how they ended up there though.

    1 Reply Last reply
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  • girishG girish moved this topic from Support on

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