Chatwoot - Package Updates
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[1.53.1]
- Update chatwoot to 4.15.1
- Full Changelog
- Reverted a the unread counts for mentions, participating and folders due to performance relates issues.
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[1.54.0]
- Update chatwoot to 4.16.0
- Full Changelog
- Help Center improvements including staged edits for published articles, admin search, article reordering, and popular content by locale
- Captain assistant overview and drill-down analytics (Enterprise)
- Conversation and message drilldowns for reports
- Support WhatsApp Calls for non-embedded signup inboxes
- Intercom import workflow for contacts and conversations
- Assignment policies can now exclude stale conversations from automatic assignment
- Security and reliability improvements across widget identity verification, agent bot access tokens, dashboard apps, inbox limits, IMAP, and dependencies
- New Language: Uzbek
- Numerous bug fixes and enhancements
- Note: The video call integration has moved from Dyte to Cloudflare RealtimeKit. If you use this integration, delete the existing Dyte integration and configure it again with your Cloudflare Account ID, RealtimeKit App ID, and an API token with Realtime Admin permissions.
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[1.54.1]
- Update chatwoot to 4.16.1
- Full Changelog
- Voice call dashboard and WhatsApp calling fixes.
- Captain generation path, overview, and multimodal session fixes.
- WhatsApp coexistence, BSUID, phone lookup, and reply-window fixes.
- Security/API fixes for rate limits, agent quotas, hook deletion, and token access.
- Message rendering, widget transcript, and sender preview fixes.
- Dashboard stability fixes for channel lists, calls, and assignment dropdowns.
- Performance fix for report reopen-rate calculations.
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[1.54.2]
- Update chatwoot to 4.16.2
- Full Changelog
- Captain FAQ suggestion review API and interface.
- WhatsApp health monitoring, BSUID messaging, and clearer outbound call errors.
- Intercom import retry and reliability improvements.
- Super Admin account suspension metadata.
- Conversation label search in the right-click menu.
- Email template, agent invitation limit, and connected agent bot owner fixes.
- Security hardening for conversation participants, account limits, and email limits.
- Calls page, tooltip, and onboarding test improvements.
- Numerous bug fixes and enhancements.
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[1.55.0]
- Update chatwoot to 4.17.0
- Full Changelog
- Manage Cloud API and Twilio WhatsApp templates in Chatwoot and via API.
- Track WhatsApp campaign delivery and recipient outcomes. [Enterprise]
- Control Captain audiences, schedules, inactivity handling, outcomes, and knowledge usage. [Enterprise]
- Upgraded to Rails 7.2.3.1.
- Import contacts, tickets, replies, and private notes from Freshdesk.
- View Click-to-WhatsApp referrals and Flow responses in conversations.
- Transcribe Twilio call recordings with Captain. [Enterprise]
- Run macros from the reply editor and command bar.
- Search and preview canned responses, mentions, variables, and emojis.
- Add analytics integrations and video embeds to Help Center.
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[1.55.1]
- Update chatwoot to 4.17.1
- Full Changelog
- Restored Instagram login and fixed duplicate Facebook messages.
- Improved WhatsApp account health and business profile visibility.
- Improved Captain analytics, reasoning, and conversation context.
- Reduced SDK size and improved widget contact refreshes.
- Improved sign-in performance for multi-account users.
- Fixed automation filters containing commas.
- Preserved call records when merging contacts.
- Numerous bug fixes and performance improvements.
- Thanks to @AdityaAudi, @jaroenchai-t, @williambsm9 for the contributions.
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[1.56.0]
- Update chatwoot to 4.18.0
- Full Changelog
- Captain assignment, scenario and tool controls, and improved playground testing. [Enterprise]
- Guided WhatsApp setup and clearer account health.
- WhatsApp campaigns and calls for BSUID-only contacts.
- Per-inbox call recording and transcription settings. [Enterprise]
- Additional conditions for delayed automations.
- Alerts-only mode for Slack.
- Conversation history navigation and sorting in filtered views.
- Improved Help Center media uploads and previews.
- Message deletion audits, IP masking, and location details. [Enterprise]
- SMTP configuration independent of IMAP.
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[1.57.0]
- Update chatwoot to 4.19.0
- security: fix eMudhra cert compromise
- Full Changelog
- Automatic conversation translation with Captain or Google Translate. [Enterprise]
- Conversation monitors, AI automation conditions, and label and priority suggestions. [Enterprise]
- Refreshed Captain reports, Copilot chat history, and low-credit alerts. [Enterprise]
- Captain toolset catalog and customer verification for sensitive tools. [Enterprise]
- Email forwarding, subject search, tables, and improved quoted history.
- WhatsApp campaign history, batch sending, and delivery analytics.
- Mobile call ringing, missed-call notifications, and improved Twilio handling. [Enterprise]
- Expanded Companies CRM, company enrichment, and Stripe billing details in conversations.
- Captain V1 has been retired. Self-hosted installations using V1 instructions must migrate them to V2 before upgrading. See the migration guide.
- We recommend upgrading to v4.19.0 for the latest security fixes and hardening improvements.
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[1.57.1]
- Update base | final to 6.0.1
- security: fix eMudhra cert compromise
-
[1.57.2]
- Update chatwoot to 4.19.1
- Full Changelog
- Updated Node.js to the 24.22.1 security release.
- Hardened Twilio webhook verification and CSS sanitization.
- Added business hours and withheld caller ID support for Twilio calls. [Enterprise]
- Improved WhatsApp campaign recovery and duplicate-send protection. [Enterprise]
- Added SAML metadata URL support with certificate refresh. [Enterprise]
- Updated Captain AI and transcription models. [Enterprise]
- Added Stripe and auto-translation to paid Cloud plan entitlements.
- Fixed duplicate Help Center articles and conflicting inbox bots.
- Removed unnecessary session cookies from public pages.
- Thanks to @xamimran for the contributions.
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