Chatwoot - Package Updates
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Chatwoot
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[1.10.0]
- Update Chatwoot to 2.10.0
- Full changelog
- Support for draft replies
- Ability to customise keymapping for the send reply button
- Ability to create canned responses from the dashboard
- Improvements to the Help Center module
- Performance improvements
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[1.11.0]
- Update Chatwoot to 2.11.0
- Full changelog
- Macros
- Ability to search in help centre public portals
- Support for location messages in the WhatsApp channel
- Support for custom attributes in automation
- Ability to paste files/images from the Clipboard
- Realtime update for conversation attributes on agent dashboard
- Redis connection performance improvements
- Numerous other enhancements and bug fixes
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[1.13.0]
- Update Chatwoot to 2.12.0
- Full changelog
- Message Delivery and read status for Whatsapp Channel
- Ability to view unattended conversations
- Ability to create and configure agent bots from UI
- Ability to mark a conversation as unread
- Ability to lock conversations to a single thread for supported channels
- Ability to use postfix as the mailer in self-hosted installations
- Ability to search in emoji selector
- Allow wildcard URLs in campaigns
- Allow users to disable marking offline automatically
- Numerous bug fixes and enhancements
- New languages: Latvian
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[1.13.1]
- Update Chatwoot to 2.12.1
- Full changelog
- Fix the issue with WhatsApp voice recorder recording in WebM format.
- Fix the issue with WhatsApp's unread message count
- Add an option to select the audio alert tone
- Add an option to set the alert for every 30s unless the conversation is read
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[1.14.0]
- Update Chatwoot to 2.13.0
- Full changelog
- Ability to do video calls on Chatwoot through the Dyte Integration
- Native support for Microsoft as a provider in Email Inboxes
- Ability to use template variables while messaging
- Ability to send longer audio messages on Whatsapp Channel
- Support for incoming location messages in Telegram Channel
- Numerous bug fixes and enhancements
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[1.15.0]
- Update Chatwoot to 2.14.0
- Full changelog
- Conversation Participants
- Support for authentication via Google Oauth
- Google Translate Integration
- Image support in help centre articles
- UI for selecting Template variables
- Support contact attachments in Whatsapp Channel
- Support sending multiple attachments in Whatsapp Channel
- Ability to impersonate a user from Super Admin
- Ability to update Whatsapp Channel API key from UI
- Instance health status in Super Admin
- New Languages : Icelandic(is)
- Numerous bug fixes and enhancements
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[1.16.0]
- Update Chatwoot to 2.15.0
- Full changelog
- Conversation Heatmap reports
- New Search experience
- RTL language support in Chatwoot Dashboard
- Audit Log APIs (EE edition)
- Support Rich messages in pre-chat form
- Support for WhatsApp messages from older Brazilian phone numbers
- Push notification support for safari
- Integration with Logrocket
- Numerous bug fixes and enhancements
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[1.17.0]
- Update Chatwoot to 2.16.0
- Full changelog
- Context Menu for messages ( while right-clicking )
- Ability for admins to edit agent availability status
- Ability to link to a specific message
- Support for message-updated events in the telegram channel
- Ability to download heatmap reports
- support routing in the email channel using ex-original-to in the email header
- Additional automation filters ( email and phone number based )
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[1.17.2]
- Update Chatwoot to 2.17.0
- Update Ruby to 3.2.2
- Full changelog
- OpenAI integration : ( Reply suggestions, summarization, and ability to improve drafts )
- Priority field for conversations
- Ability to sort conversations
- Instagram story replies show the original story
- SLA APIs ( Enterprise Edition )
- Improved email fetching for IMAP inboxes
- Support template variables in channel greeting messages
- Ability to create uncategorized help center articles
- Automatic reconnects in the background
- Numerous bug fixes and performance enhancements
- New Languages: Hebrew
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G girish forked this topic on
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G girish forked this topic on
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[1.18.0]
- Update Chatwoot to 2.17.1
- Update Ruby to 3.2.2
- Requires Redis 7 and Cloudron 7.5.0
- Full changelog
- OpenAI integration : ( Reply suggestions, summarization, and ability to improve drafts )
- Priority field for conversations
- Ability to sort conversations
- Instagram story replies show the original story
- SLA APIs ( Enterprise Edition )
- Improved email fetching for IMAP inboxes
- Support template variables in channel greeting messages
- Ability to create uncategorized help center articles
- Automatic reconnects in the background
- Numerous bug fixes and performance enhancements
- New Languages: Hebrew
- Fixes issues with avatars in docker images
- Fixes issues with pt-br translations
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[1.18.1]
- Update Chatwoot to 2.18.0
- Full changelog
- New attachment view for conversations
- Ability to export contacts
- Support for interactive messages in WhatsApp ( button and list )
- Ability to update bot/user avatars from Super Admin Dashboard
- Audit logs for sign_in, sign_out, team events (EE)
- Support for configuring subdomains in widget SDK
- Enhanced filters for CSAT responses
- Support for super script tag in help center articles
- Numerous bug fixes and enhancements
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Due to the integration warning and yet to come documenation around that, we will wait for a first patch version at least to update the package to v3
Our tests as such worked fine though.
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[1.20.0]
- Update Chatwoot to 3.1.0
- Full changelog
- Enhanced Knowledge Portal Integration with Chatwidget
- Advanced Email Message Signatures Supporting Image Attachments
- Optimized Contact Import Functionality
- Upgraded Slack Integration to Support Attachments
- Comprehensive Bug Resolutions and Performance Enhancements
