Chatwoot - Package Updates

[nebulon]

[1.16.0]

• Update Chatwoot to 2.15.0
• Full changelog
• Conversation Heatmap reports
• New Search experience
• RTL language support in Chatwoot Dashboard
• Audit Log APIs (EE edition)
• Support Rich messages in pre-chat form
• Support for WhatsApp messages from older Brazilian phone numbers
• Push notification support for safari
• Integration with Logrocket
• Numerous bug fixes and enhancements

[girish]

[1.16.1]

• Migrate /app/data/env to /app/data/env.sh

[girish]

[1.16.2]

• Make it easier to run bundle rails console

[girish]

[1.17.0]

• Update Chatwoot to 2.16.0
• Full changelog
• Context Menu for messages ( while right-clicking )
• Ability for admins to edit agent availability status
• Ability to link to a specific message
• Support for message-updated events in the telegram channel
• Ability to download heatmap reports
• support routing in the email channel using ex-original-to in the email header
• Additional automation filters ( email and phone number based )

[girish]

[1.17.1]

• Update Chatwoot to 2.16.1
• Full changelog
• Fixes the issue with the UI when name of the customer is not present.

[nebulon]

[1.17.2]

• Update Chatwoot to 2.17.0
• Update Ruby to 3.2.2
• Full changelog
• OpenAI integration : ( Reply suggestions, summarization, and ability to improve drafts )
• Priority field for conversations
• Ability to sort conversations
• Instagram story replies show the original story
• SLA APIs ( Enterprise Edition )
• Improved email fetching for IMAP inboxes
• Support template variables in channel greeting messages
• Ability to create uncategorized help center articles
• Automatic reconnects in the background
• Numerous bug fixes and performance enhancements
• New Languages: Hebrew

[nebulon]

[1.18.0]

• Update Chatwoot to 2.17.1
• Update Ruby to 3.2.2
• Requires Redis 7 and Cloudron 7.5.0
• Full changelog
• OpenAI integration : ( Reply suggestions, summarization, and ability to improve drafts )
• Priority field for conversations
• Ability to sort conversations
• Instagram story replies show the original story
• SLA APIs ( Enterprise Edition )
• Improved email fetching for IMAP inboxes
• Support template variables in channel greeting messages
• Ability to create uncategorized help center articles
• Automatic reconnects in the background
• Numerous bug fixes and performance enhancements
• New Languages: Hebrew
• Fixes issues with avatars in docker images
• Fixes issues with pt-br translations

[nebulon]

[1.18.1]

• Update Chatwoot to 2.18.0
• Full changelog
• New attachment view for conversations
• Ability to export contacts
• Support for interactive messages in WhatsApp ( button and list )
• Ability to update bot/user avatars from Super Admin Dashboard
• Audit logs for sign_in, sign_out, team events (EE)
• Support for configuring subdomains in widget SDK
• Enhanced filters for CSAT responses
• Support for super script tag in help center articles
• Numerous bug fixes and enhancements

[girish]

[1.18.2]

• Add missing libvips

[nebulon]

Due to the integration warning and yet to come documenation around that, we will wait for a first patch version at least to update the package to v3

Our tests as such worked fine though.

https://github.com/chatwoot/chatwoot/releases/tag/v3.0.0

[girish]

[1.20.0]

• Update Chatwoot to 3.1.0
• Full changelog
• Enhanced Knowledge Portal Integration with Chatwidget
• Advanced Email Message Signatures Supporting Image Attachments
• Optimized Contact Import Functionality
• Upgraded Slack Integration to Support Attachments
• Comprehensive Bug Resolutions and Performance Enhancements

[girish]

[1.20.1]

• Update Chatwoot to 3.1.1
• Full changelog
• Fixes issues with filters involving labels
• Fixes filtering of articles in Chatwidget
• Fixes duplicate signature issue

[girish]

[1.21.0]

• Update Chatwoot to 3.2.0
• Full changelog
• Ability to reply to a specific message in the agent dashboard
• Ability to send attachments while creating outbound conversations
• Delivery status updates for Twilio and live chat channels
• Support for link unfurling in Slack integration
• Dark theme support for knowledge base portals
• Ability to search contacts by company name

[nebulon]

[1.22.0]

• Update Chatwoot to 3.3.0
• Full changelog
• Delivery reports for messages across all channels
• Reply to option for supported channels
• Helpcenter enhancements and redesign
• Ability to insert helpcenter articles as messages
• Ability to disable label suggestions with openAi integration
• Numerous performance improvements and bug fixes

[Kinzi]

This update broke the chat detail views for me it seems... they are empty and the console is full of errors

[girish]

@Kinzi yes, 3.3.1 has a hotfix . Update is coming shortly.

[girish]

[1.22.1]

• Update Chatwoot to 3.3.1
• Full changelog
• Fixes the issue with the message pane disappearing when OpenAI integration isn't enabled

[nebulon]

[1.23.0]

• Update Chatwoot to 3.4.0
• Full changelog
• Ability to manage premium self-hosted plans from super admin pannel
• Ability to manage white label settings from super admin pannel ( enterprise )
• Support for stickers and outgoing attachments in line channel
• Support for more sort options in conversation dashboard
• Support for custom attributes in message variables
• Delivery reports for Facebook channel
• Support for Authentication in case of Twilio media messages
• Multiple performance improvements and bug fixes

[girish]

[1.24.0]

• Update Chatwoot to 3.5.0
• Full changelog
• Improved configuration screen for Whitelabel settings
• UI for unsupported message types in Instagram/Facebook Channel
• Custom attributes in the suggestion for variables
• Bugfixes and improvements

[girish]

[1.24.1]

• Update Chatwoot to 3.5.1
• Full changelog
• Fixes the issue with the telegram channel, where messages containing special characters were not getting delivered.