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    Solved Email configuration blocked

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    • P
      podniex last edited by

      Hey !

      I have an issue, after having added another domain on cloudron I wanted to migrate the mail service on it, but It's on the same server, same IP adress, etcetera.
      Now My mail configuration is stuck at "Changing Email domain: Waiting for DNS of my.adress.com" but there is now way to cancel the task, nor delete the domain which says "Cannot remove mail domain. Change the mail server location first" so that's where I'm at, I found nothing on the internet.

      So first I'd like to know how to stop this task so I can delete the domain and look into it while the mail server works as before.

      And if you know what are the best practices for transfering the built-in mail server to another domain on the same server while keeping the first one for all the other things that'd be cool.

      Cheers!

      nebulon 1 Reply Last reply Reply Quote 0
      • nebulon
        nebulon Staff @podniex last edited by

        @podniex this was handled through support already. The root case was that the DNS was never resolving due to the lack of the DNS record.

        Such a situation can happen and we haven't really thought about a way for the user to stop the task so far. The current workaround is to login via SSH and run systemctl restart box then set the mail server location back to the old or another domain where the DNS records can be created.

        1 Reply Last reply Reply Quote 1
        • P
          podniex last edited by podniex

          Hey,

          Thanks for the quick response (and to Johannes for the support ticket solving too).
          That is a fine workaround for me until there's a cancel button implemented some day.
          At least I can do some tests now, thanks guys great job.

          1 Reply Last reply Reply Quote 2
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