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Cloudron Forum

Apps | Demo | Docs | Install

OnlyOffice viewing seems to be read-only for external email shares. Config Bug?

Scheduled Pinned Locked Moved Nextcloud
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  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    wrote on last edited by
    #1

    When sharing a folder with external parties by email, it seems that OnlyOffice is read-only, regardless of whether the folders being shared have edit permissions.

    We're not here for a long time - but we are here for a good time :)
    Jersey/UK
    Work & Ecommerce Advice: https://brandlight.org
    Personal & Software Tips: https://marcusquinn.com

    jdaviescoatesJ 1 Reply Last reply
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  • jdaviescoatesJ Online
    jdaviescoatesJ Online
    jdaviescoates
    replied to marcusquinn on last edited by jdaviescoates
    #2

    @marcusquinn send me your email and I'll try sharing a folder with you on my Nextcloud 🙂

    Edit: or just try this https://office.uniteddiversity.coop/s/knTmKyseXyJPyNK (I presume sending by email is no different)

    Seems to work fine to me.

    Just to be sure, you're checking the 'Allow editing and uploading checkbox', before sharing, right?

    Screenshot from 2022-02-17 12-48-06.png

    I use Cloudron with Gandi & Hetzner

    marcusquinnM jdaviescoatesJ 2 Replies Last reply
    1
  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    replied to jdaviescoates on last edited by
    #3

    @jdaviescoates Just tested on the link you posted above, and I can edit the Doc in that.

    Actually, the issue I've had is with .xlsx files, if you can add one of those to test please?

    Yup, have set "Allow upload and editing" on the folder shared via an email link. That's what made it seem so odd.

    We're not here for a long time - but we are here for a good time :)
    Jersey/UK
    Work & Ecommerce Advice: https://brandlight.org
    Personal & Software Tips: https://marcusquinn.com

    jdaviescoatesJ 1 Reply Last reply
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  • jdaviescoatesJ Online
    jdaviescoatesJ Online
    jdaviescoates
    replied to marcusquinn on last edited by
    #4

    @marcusquinn said in OnlyOffice viewing seems to be read-only for external email shares. Config Bug?:

    Actually, the issue I've had is with .xlsx files, if you can add one of those to test please?

    You should be able to add one yourself?

    But I just created one too for good measure.

    I use Cloudron with Gandi & Hetzner

    marcusquinnM 1 Reply Last reply
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  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    replied to jdaviescoates on last edited by
    #5

    @jdaviescoates This is the message from the recipient, you'll see they aren't seeing the full OnlyOffice ribbon when opening a file:

    b58ac7cc-60b4-4411-90ad-d8898e134200-image.png

    We're not here for a long time - but we are here for a good time :)
    Jersey/UK
    Work & Ecommerce Advice: https://brandlight.org
    Personal & Software Tips: https://marcusquinn.com

    jdaviescoatesJ 1 Reply Last reply
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  • jdaviescoatesJ Online
    jdaviescoatesJ Online
    jdaviescoates
    replied to marcusquinn on last edited by
    #6

    @marcusquinn odd.

    Was the file perhaps created somewhere else with different permissions or something?

    I wonder what would happen if you created a share link for that specific doc?

    I use Cloudron with Gandi & Hetzner

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  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    wrote on last edited by marcusquinn
    #7

    It seems the issue is reproducible when I go to the directory through the email invite link:

    764de0cd-5e14-486e-8971-603dc0a4c96a-image.png

    (I'm using the "Min" browser on Mac for interest, but they all seem to have the issue.)

    We're not here for a long time - but we are here for a good time :)
    Jersey/UK
    Work & Ecommerce Advice: https://brandlight.org
    Personal & Software Tips: https://marcusquinn.com

    1 Reply Last reply
    1
  • jdaviescoatesJ Online
    jdaviescoatesJ Online
    jdaviescoates
    replied to jdaviescoates on last edited by
    #8

    @jdaviescoates said in OnlyOffice viewing seems to be read-only for external email shares. Config Bug?:

    Edit: or just try this https://office.uniteddiversity.coop/s/knTmKyseXyJPyNK (I presume sending by email is no different)

    It seems sending by email is different.

    I just tested myself too and this is the link in the email that doesn't work:

    https://office.uniteddiversity.coop/s/ks9AjQMK35Fp26b

    I use Cloudron with Gandi & Hetzner

    marcusquinnM 1 Reply Last reply
    1
  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    replied to jdaviescoates on last edited by
    #9

    @jdaviescoates Yup, this is the link I got from the email: https://office.uniteddiversity.coop/s/NdFt74bEjjgiffN

    That doesn't work, but the link from the clipboard+left-arrow button in the web interface does work.

    Odd isn't it!

    We're not here for a long time - but we are here for a good time :)
    Jersey/UK
    Work & Ecommerce Advice: https://brandlight.org
    Personal & Software Tips: https://marcusquinn.com

    1 Reply Last reply
    1

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