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  3. OnlyOffice viewing seems to be read-only for external email shares. Config Bug?

OnlyOffice viewing seems to be read-only for external email shares. Config Bug?

Scheduled Pinned Locked Moved Nextcloud
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    • marcusquinnM Offline
      marcusquinnM Offline
      marcusquinn
      wrote on last edited by
      #1

      When sharing a folder with external parties by email, it seems that OnlyOffice is read-only, regardless of whether the folders being shared have edit permissions.

      Web Design https://www.evergreen.je
      Development https://brandlight.org
      Life https://marcusquinn.com

      jdaviescoatesJ 1 Reply Last reply
      0
      • marcusquinnM marcusquinn

        When sharing a folder with external parties by email, it seems that OnlyOffice is read-only, regardless of whether the folders being shared have edit permissions.

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by jdaviescoates
        #2

        @marcusquinn send me your email and I'll try sharing a folder with you on my Nextcloud 🙂

        Edit: or just try this https://office.uniteddiversity.coop/s/knTmKyseXyJPyNK (I presume sending by email is no different)

        Seems to work fine to me.

        Just to be sure, you're checking the 'Allow editing and uploading checkbox', before sharing, right?

        Screenshot from 2022-02-17 12-48-06.png

        I use Cloudron with Gandi & Hetzner

        marcusquinnM jdaviescoatesJ 2 Replies Last reply
        1
        • jdaviescoatesJ jdaviescoates

          @marcusquinn send me your email and I'll try sharing a folder with you on my Nextcloud 🙂

          Edit: or just try this https://office.uniteddiversity.coop/s/knTmKyseXyJPyNK (I presume sending by email is no different)

          Seems to work fine to me.

          Just to be sure, you're checking the 'Allow editing and uploading checkbox', before sharing, right?

          Screenshot from 2022-02-17 12-48-06.png

          marcusquinnM Offline
          marcusquinnM Offline
          marcusquinn
          wrote on last edited by
          #3

          @jdaviescoates Just tested on the link you posted above, and I can edit the Doc in that.

          Actually, the issue I've had is with .xlsx files, if you can add one of those to test please?

          Yup, have set "Allow upload and editing" on the folder shared via an email link. That's what made it seem so odd.

          Web Design https://www.evergreen.je
          Development https://brandlight.org
          Life https://marcusquinn.com

          jdaviescoatesJ 1 Reply Last reply
          0
          • marcusquinnM marcusquinn

            @jdaviescoates Just tested on the link you posted above, and I can edit the Doc in that.

            Actually, the issue I've had is with .xlsx files, if you can add one of those to test please?

            Yup, have set "Allow upload and editing" on the folder shared via an email link. That's what made it seem so odd.

            jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #4

            @marcusquinn said in OnlyOffice viewing seems to be read-only for external email shares. Config Bug?:

            Actually, the issue I've had is with .xlsx files, if you can add one of those to test please?

            You should be able to add one yourself?

            But I just created one too for good measure.

            I use Cloudron with Gandi & Hetzner

            marcusquinnM 1 Reply Last reply
            0
            • jdaviescoatesJ jdaviescoates

              @marcusquinn said in OnlyOffice viewing seems to be read-only for external email shares. Config Bug?:

              Actually, the issue I've had is with .xlsx files, if you can add one of those to test please?

              You should be able to add one yourself?

              But I just created one too for good measure.

              marcusquinnM Offline
              marcusquinnM Offline
              marcusquinn
              wrote on last edited by
              #5

              @jdaviescoates This is the message from the recipient, you'll see they aren't seeing the full OnlyOffice ribbon when opening a file:

              b58ac7cc-60b4-4411-90ad-d8898e134200-image.png

              Web Design https://www.evergreen.je
              Development https://brandlight.org
              Life https://marcusquinn.com

              jdaviescoatesJ 1 Reply Last reply
              0
              • marcusquinnM marcusquinn

                @jdaviescoates This is the message from the recipient, you'll see they aren't seeing the full OnlyOffice ribbon when opening a file:

                b58ac7cc-60b4-4411-90ad-d8898e134200-image.png

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by
                #6

                @marcusquinn odd.

                Was the file perhaps created somewhere else with different permissions or something?

                I wonder what would happen if you created a share link for that specific doc?

                I use Cloudron with Gandi & Hetzner

                1 Reply Last reply
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                • marcusquinnM Offline
                  marcusquinnM Offline
                  marcusquinn
                  wrote on last edited by marcusquinn
                  #7

                  It seems the issue is reproducible when I go to the directory through the email invite link:

                  764de0cd-5e14-486e-8971-603dc0a4c96a-image.png

                  (I'm using the "Min" browser on Mac for interest, but they all seem to have the issue.)

                  Web Design https://www.evergreen.je
                  Development https://brandlight.org
                  Life https://marcusquinn.com

                  1 Reply Last reply
                  1
                  • jdaviescoatesJ jdaviescoates

                    @marcusquinn send me your email and I'll try sharing a folder with you on my Nextcloud 🙂

                    Edit: or just try this https://office.uniteddiversity.coop/s/knTmKyseXyJPyNK (I presume sending by email is no different)

                    Seems to work fine to me.

                    Just to be sure, you're checking the 'Allow editing and uploading checkbox', before sharing, right?

                    Screenshot from 2022-02-17 12-48-06.png

                    jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by
                    #8

                    @jdaviescoates said in OnlyOffice viewing seems to be read-only for external email shares. Config Bug?:

                    Edit: or just try this https://office.uniteddiversity.coop/s/knTmKyseXyJPyNK (I presume sending by email is no different)

                    It seems sending by email is different.

                    I just tested myself too and this is the link in the email that doesn't work:

                    https://office.uniteddiversity.coop/s/ks9AjQMK35Fp26b

                    I use Cloudron with Gandi & Hetzner

                    marcusquinnM 1 Reply Last reply
                    1
                    • jdaviescoatesJ jdaviescoates

                      @jdaviescoates said in OnlyOffice viewing seems to be read-only for external email shares. Config Bug?:

                      Edit: or just try this https://office.uniteddiversity.coop/s/knTmKyseXyJPyNK (I presume sending by email is no different)

                      It seems sending by email is different.

                      I just tested myself too and this is the link in the email that doesn't work:

                      https://office.uniteddiversity.coop/s/ks9AjQMK35Fp26b

                      marcusquinnM Offline
                      marcusquinnM Offline
                      marcusquinn
                      wrote on last edited by
                      #9

                      @jdaviescoates Yup, this is the link I got from the email: https://office.uniteddiversity.coop/s/NdFt74bEjjgiffN

                      That doesn't work, but the link from the clipboard+left-arrow button in the web interface does work.

                      Odd isn't it!

                      Web Design https://www.evergreen.je
                      Development https://brandlight.org
                      Life https://marcusquinn.com

                      1 Reply Last reply
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