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    Solved What happens when "Require users to set up 2FA" is ticked but most users don't have it setup?

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    • marcusquinn
      marcusquinn last edited by girish

      I'm dreading the "I can't login" nightmare of trying to explain to 70 people how 2FA works, when all they want to do is "just get on with their work".

      How is a user onboarded to 2FA when this "Require users to set up 2FA" tickbox is ticked and saved, but users will only just discover this next time they have to login?

      We're not here for a long time - but we are here for a good time :)
      Jersey/UK
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      girish 1 Reply Last reply Reply Quote 1
      • girish
        girish Staff @marcusquinn last edited by

        @marcusquinn When you enable it:

        • All users without 2FA are logged out
        • When they log back in, they will see a UI to setup 2FA. Like this:

        fc3c80f6-8233-4e70-9fab-3bd3a9c175ca-image.png

        It's a blocking/modal UI, so user cannot do anything without setting up 2FA.

        scooke 1 Reply Last reply Reply Quote 1
        • scooke
          scooke @girish last edited by

          @girish Cool. What do the next modals look like/say? It'll be handy to have a thorough walk-through for first-timers. Would this be found in the docs?

          A life lived in fear is a life half-lived

          girish 1 Reply Last reply Reply Quote 2
          • girish
            girish Staff @scooke last edited by

            @scooke Good point. When you click the Enable 2FA button, it takes you through the usual 2FA setup flow under Profile - https://docs.cloudron.io/profile/#enabling-2fa . I will add the screenshots to our docs

            1 Reply Last reply Reply Quote 2
            • girish
              girish Staff last edited by

              I put the pics here - https://docs.cloudron.io/user-management/#mandatory-2fa

              scooke 1 Reply Last reply Reply Quote 3
              • Topic has been marked as a question  girish girish 
              • Topic has been marked as solved  girish girish 
              • scooke
                scooke @girish last edited by

                @girish That's awesome, thank you. I was going to do it and post the screenshots here, but paused, not sure if even starting the process would "turn it on" and then what... This is super helpeful.

                A life lived in fear is a life half-lived

                1 Reply Last reply Reply Quote 1
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