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  1. Cloudron Forum
  2. Mastodon
  3. Media not loading

Media not loading

Scheduled Pinned Locked Moved Mastodon
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    • H Offline
      H Offline
      hybridhavoc
      wrote on last edited by
      #1

      I have recently (last 24 hours) begun seeing an issue with media files, including user avatars, not loading. I re-uploaded my own avatar and Mastodon instance images (hero image & mascot image), and they of course started loading again. But other random media and avatars are just not loading, including avatars and media from remote sources.

      Has anybody else experienced this and have an idea on a solution?

      jdaviescoatesJ 1 Reply Last reply
      1
      • H hybridhavoc

        I have recently (last 24 hours) begun seeing an issue with media files, including user avatars, not loading. I re-uploaded my own avatar and Mastodon instance images (hero image & mascot image), and they of course started loading again. But other random media and avatars are just not loading, including avatars and media from remote sources.

        Has anybody else experienced this and have an idea on a solution?

        jdaviescoatesJ Online
        jdaviescoatesJ Online
        jdaviescoates
        wrote on last edited by jdaviescoates
        #2

        @hybridhavoc perhaps just browser privacy plugins blocking the images? Have you tried in an incognito tab with no plugins enabled? 🙂

        I use Cloudron with Gandi & Hetzner

        H 1 Reply Last reply
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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          Works here (tm) . Anything in the logs ?

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          • jdaviescoatesJ jdaviescoates

            @hybridhavoc perhaps just browser privacy plugins blocking the images? Have you tried in an incognito tab with no plugins enabled? 🙂

            H Offline
            H Offline
            hybridhavoc
            wrote on last edited by
            #4

            @jdaviescoates I have indeed. I believe that something must have happened to my block storage, as I since noticed that it was no longer mounted at all. Unfortunately I think the images are simply not there at all.

            In terms of things I had personally shared, that is just a lost cause now I believe. No major harm done there. But regarding avatars and images from remote posts, is there some way that I can force Mastodon to re-download these rather than trying to pull from a local source that doesn't actually exist?

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