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Cloudron Forum

Apps | Demo | Docs | Install

Apps Were Crashing Now Cloudron Dashboard is Inaccessible

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  • S Offline
    S Offline
    SamGreenwood
    wrote on last edited by girish
    #1

    About 15 minutes ago minutes ago I noticed that a few of the apps on my Cloudron instance weren't responding and I tried restarting the apps that weren't responding but that didn't do anything. After a couple of minutes the Cloudron Dashboard became inaccessible (leading to a privacy error). I've tried restarting the server but am still getting the same error.

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  • girishG Offline
    girishG Offline
    girish Staff
    replied to SamGreenwood on last edited by
    #0

    @SamGreenwood Can you try systemctl restart box and see if that succeeds ?

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  • S Offline
    S Offline
    SamGreenwood
    wrote on last edited by
    #2

    Update: when I try in Chrome instead of Brave I get this error:

    Screenshot_20220508-215845_Chrome.jpg

    To be clear it worked before.

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  • girishG Offline
    girishG Offline
    girish Staff
    replied to SamGreenwood on last edited by
    #3

    @SamGreenwood Can you try systemctl restart box and see if that succeeds ?

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  • S Offline
    S Offline
    SamGreenwood
    wrote on last edited by
    #4

    @girish said in Apps Were Crashing Now Cloudron Dashboard is Inaccessible:

    systemctl restart box

    Ran that command and I now have access to the dashboard,

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to SamGreenwood on last edited by
    #5

    @SamGreenwood Ah cool, are the apps back up as well?

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  • S Offline
    S Offline
    SamGreenwood
    wrote on last edited by SamGreenwood
    #6

    @girish most are but one is showing an nginx error and another is showing "Error : Task Error - Task 1040 crashed with code 50 and signal null". and since it's come back up outgoing email from Google Workspace on the domain Cloudron is on a subdomain of started returning an error related to the dmarc record that Cloudron uses.

    Also, when I try to make any changes to anything in Cloudron I get the following errors:

    088c4b39-fd52-40e6-b090-bcf177b7d549-image.png

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  • girishG Offline
    girishG Offline
    girish Staff
    replied to SamGreenwood on last edited by girish
    #7

    @SamGreenwood that seems like maybe unbound is down. Can you check in Services view ? Maybe restart unbound from that view.

    BTW, all this looks like maybe the server is running out of disk space. Can you check that?

    S jdaviescoatesJ 2 Replies Last reply
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  • S Offline
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    SamGreenwood
    replied to girish on last edited by SamGreenwood
    #8

    @girish You were correct that fixed it.

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  • robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #9

    is there a health check for core services such as these and a watchdog that can restart them?

    Life of sky tech

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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to girish on last edited by
    #10

    @girish said in Apps Were Crashing Now Cloudron Dashboard is Inaccessible:

    BTW, all this looks like maybe the server is running out of disk space. Can you check that?

    I wonder if we could use one of the notification/ automation type apps (or something could be built into Cloudron itself), to get notifications about when disk space is running low?

    Would really help to avoid what seems to be a relatively common cause of failure.

    I use Cloudron with Gandi & Hetzner

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  • girishG Offline
    girishG Offline
    girish Staff
    replied to jdaviescoates on last edited by
    #11

    @jdaviescoates said in Apps Were Crashing Now Cloudron Dashboard is Inaccessible:

    I wonder if we could use one of the notification/ automation type apps (or something could be built into Cloudron itself), to get notifications about when disk space is running low?

    Yes, agreed! It's in the backlog to notify via some external channel. Probably 8.0.

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