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  3. Apps Were Crashing Now Cloudron Dashboard is Inaccessible

Apps Were Crashing Now Cloudron Dashboard is Inaccessible

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    • S Offline
      S Offline
      SamGreenwood
      wrote on last edited by girish
      #1

      About 15 minutes ago minutes ago I noticed that a few of the apps on my Cloudron instance weren't responding and I tried restarting the apps that weren't responding but that didn't do anything. After a couple of minutes the Cloudron Dashboard became inaccessible (leading to a privacy error). I've tried restarting the server but am still getting the same error.

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      • S SamGreenwood

        Update: when I try in Chrome instead of Brave I get this error:

        Screenshot_20220508-215845_Chrome.jpg

        To be clear it worked before.

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        @SamGreenwood Can you try systemctl restart box and see if that succeeds ?

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        • S Offline
          S Offline
          SamGreenwood
          wrote on last edited by
          #2

          Update: when I try in Chrome instead of Brave I get this error:

          Screenshot_20220508-215845_Chrome.jpg

          To be clear it worked before.

          girishG 1 Reply Last reply
          0
          • S SamGreenwood

            Update: when I try in Chrome instead of Brave I get this error:

            Screenshot_20220508-215845_Chrome.jpg

            To be clear it worked before.

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #3

            @SamGreenwood Can you try systemctl restart box and see if that succeeds ?

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            • S Offline
              S Offline
              SamGreenwood
              wrote on last edited by
              #4

              @girish said in Apps Were Crashing Now Cloudron Dashboard is Inaccessible:

              systemctl restart box

              Ran that command and I now have access to the dashboard,

              girishG 1 Reply Last reply
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              • girishG girish marked this topic as a question on
              • girishG girish has marked this topic as solved on
              • S SamGreenwood

                @girish said in Apps Were Crashing Now Cloudron Dashboard is Inaccessible:

                systemctl restart box

                Ran that command and I now have access to the dashboard,

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #5

                @SamGreenwood Ah cool, are the apps back up as well?

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                • S Offline
                  S Offline
                  SamGreenwood
                  wrote on last edited by SamGreenwood
                  #6

                  @girish most are but one is showing an nginx error and another is showing "Error : Task Error - Task 1040 crashed with code 50 and signal null". and since it's come back up outgoing email from Google Workspace on the domain Cloudron is on a subdomain of started returning an error related to the dmarc record that Cloudron uses.

                  Also, when I try to make any changes to anything in Cloudron I get the following errors:

                  088c4b39-fd52-40e6-b090-bcf177b7d549-image.png

                  girishG 1 Reply Last reply
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                  • S SamGreenwood

                    @girish most are but one is showing an nginx error and another is showing "Error : Task Error - Task 1040 crashed with code 50 and signal null". and since it's come back up outgoing email from Google Workspace on the domain Cloudron is on a subdomain of started returning an error related to the dmarc record that Cloudron uses.

                    Also, when I try to make any changes to anything in Cloudron I get the following errors:

                    088c4b39-fd52-40e6-b090-bcf177b7d549-image.png

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by girish
                    #7

                    @SamGreenwood that seems like maybe unbound is down. Can you check in Services view ? Maybe restart unbound from that view.

                    BTW, all this looks like maybe the server is running out of disk space. Can you check that?

                    S jdaviescoatesJ 2 Replies Last reply
                    1
                    • girishG girish

                      @SamGreenwood that seems like maybe unbound is down. Can you check in Services view ? Maybe restart unbound from that view.

                      BTW, all this looks like maybe the server is running out of disk space. Can you check that?

                      S Offline
                      S Offline
                      SamGreenwood
                      wrote on last edited by SamGreenwood
                      #8

                      @girish You were correct that fixed it.

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                      • robiR Offline
                        robiR Offline
                        robi
                        wrote on last edited by
                        #9

                        is there a health check for core services such as these and a watchdog that can restart them?

                        Conscious tech

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                        • girishG girish

                          @SamGreenwood that seems like maybe unbound is down. Can you check in Services view ? Maybe restart unbound from that view.

                          BTW, all this looks like maybe the server is running out of disk space. Can you check that?

                          jdaviescoatesJ Offline
                          jdaviescoatesJ Offline
                          jdaviescoates
                          wrote on last edited by
                          #10

                          @girish said in Apps Were Crashing Now Cloudron Dashboard is Inaccessible:

                          BTW, all this looks like maybe the server is running out of disk space. Can you check that?

                          I wonder if we could use one of the notification/ automation type apps (or something could be built into Cloudron itself), to get notifications about when disk space is running low?

                          Would really help to avoid what seems to be a relatively common cause of failure.

                          I use Cloudron with Gandi & Hetzner

                          girishG 1 Reply Last reply
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                          • jdaviescoatesJ jdaviescoates

                            @girish said in Apps Were Crashing Now Cloudron Dashboard is Inaccessible:

                            BTW, all this looks like maybe the server is running out of disk space. Can you check that?

                            I wonder if we could use one of the notification/ automation type apps (or something could be built into Cloudron itself), to get notifications about when disk space is running low?

                            Would really help to avoid what seems to be a relatively common cause of failure.

                            girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #11

                            @jdaviescoates said in Apps Were Crashing Now Cloudron Dashboard is Inaccessible:

                            I wonder if we could use one of the notification/ automation type apps (or something could be built into Cloudron itself), to get notifications about when disk space is running low?

                            Yes, agreed! It's in the backlog to notify via some external channel. Probably 8.0.

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