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    Solved SSL certificate issue after cloudron migration

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    mail certificates migration
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    • E
      ekevu123 last edited by girish

      I have moved a cloudron installation to a new server yesterday. The new server had Ubuntu 22.04 installed, the old one Ubuntu 20.04 (the Cloudron version was the same though). I used the backup and restore function.

      One thing is not working: I have an e-mail address running and I cannot connect to it using two e-mail clients I have tried, Missive and Thunderbird. The error message says that it is an issue with the ssl certificate for this address.

      I tried already the option "renew all certificates" in the cloudron dashboard, it ran, but it did not solve the problem.

      This is what the logs say:
      2022-06-29T14:02:08.065Z box:tasks update 1533: {"percent":92,"message":"Ensuring certs of email.thrived.app"}
      2022-06-29T14:02:08.068Z box:reverseproxy ensureCertificate: email.thrived.app certificate already exists at /home/yellowtent/platformdata/nginx/cert/email.thrived.app.key
      2022-06-29T14:02:08.074Z box:reverseproxy expiryDate: /home/yellowtent/platformdata/nginx/cert/email.thrived.app.cert notAfter=Aug 13 23:00:45 2022 GMT daysLeft=45.37403849537037
      2022-06-29T14:02:08.079Z box:reverseproxy providerMatchesSync: /home/yellowtent/platformdata/nginx/cert/email.thrived.app.cert subject=CN = email.thrived.app domain=email.thrived.app issuer=C = US, O = Let's Encrypt, CN = R3 wildcard=false/false prod=true/true issuerMismatch=false wildcardMismatch=false match=true

      I tried to delete the mentioned file in the terminal, hoping that it would be then regenerated, but I am still getting the above-mentioned error message.

      How can I solve the issue?

      humptydumpty 1 Reply Last reply Reply Quote 0
      • humptydumpty
        humptydumpty @ekevu123 last edited by

        @ekevu123 try restarting the mail service in your CR dashboard.

        E 1 Reply Last reply Reply Quote 0
        • Topic has been marked as a question  nebulon nebulon 
        • E
          ekevu123 @humptydumpty last edited by

          @humptydumpty Thank you, that has actually worked!

          1 Reply Last reply Reply Quote 0
          • Topic has been marked as solved  E ekevu123 
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