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Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Dolibarr
  3. Dolibarr : app is currently not responding

Dolibarr : app is currently not responding

Scheduled Pinned Locked Moved Solved Dolibarr
14 Posts 6 Posters 2.8k Views 5 Watching
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  • Enabl.istE Enabl.ist

    Hi,

    When I install Dolibarr I get the following error when I go to the site page.

    ⌛
    This app is currently not responding. Please try refreshing the page in a few minutes.

    These are the corresponding logfiles:

    Jul 11 21:42:59 ERROR, /app/data/conf/conf.php or /app/data/conf/conf.php.ldap does not exists !
    
    Jul 11 21:42:59 /app/pkg/start.sh: line 54: /app/data/conf/autoconfig-langs.sql: No such file or directory
    

    Does anyone know what goes wrong here?

    Thanks!

    BrutalBirdieB Offline
    BrutalBirdieB Offline
    BrutalBirdie
    Partner
    wrote on last edited by BrutalBirdie
    #2

    @Enabl-ist

    Testing on private dev node.

    Could not reproduce:

    App Title and Version
    Dolibarr 15.0.2
    App ID
    bedef6d7-1841-4a12-93c0-caef3d101681
    Package Version
    org.dolibarr.cloudronapp@1.2.2
    Last Updated
    just now
    

    Fist Start Log:
    https://paste.cloudron.dev/sunopucige.swift

    Can also be tested: https://dolibar.cloudron.dev
    Default login.


    BUT! I could reproduce this on the official demo instance:

    
    App Title and Version
    Dolibarr 15.0.2
    App ID
    03c1820d-c085-4549-baf2-3057c9feb554
    Package Version
    org.dolibarr.cloudronapp@1.2.2
    Last Updated
    just now
    

    https://paste.cloudron.dev/iluweloyiy.rust

    https://my.demo.cloudron.io


    Now this is odd.

    There is also a big delta between my private dev node of dolibars /app/data and the demo ones.

    Private:
    b1806d95-5247-4cdb-9164-a889d6e144a3-grafik.png

    Demo:
    f24f5e8c-7cb2-440e-8fb6-18efaabc5b74-grafik.png


    The one big difference I see is that I am running Cloudron 7.2.0 and the Demo Node is running 7.2.5.

    I could reproduce this error on another 7.2.5 node.
    Also the mysql service RAM limit was also not the problem. (Thought maybe but no)

    Like my work? Consider donating a drink. Cheers!

    BrutalBirdieB 1 Reply Last reply
    0
    • BrutalBirdieB BrutalBirdie

      @Enabl-ist

      Testing on private dev node.

      Could not reproduce:

      App Title and Version
      Dolibarr 15.0.2
      App ID
      bedef6d7-1841-4a12-93c0-caef3d101681
      Package Version
      org.dolibarr.cloudronapp@1.2.2
      Last Updated
      just now
      

      Fist Start Log:
      https://paste.cloudron.dev/sunopucige.swift

      Can also be tested: https://dolibar.cloudron.dev
      Default login.


      BUT! I could reproduce this on the official demo instance:

      
      App Title and Version
      Dolibarr 15.0.2
      App ID
      03c1820d-c085-4549-baf2-3057c9feb554
      Package Version
      org.dolibarr.cloudronapp@1.2.2
      Last Updated
      just now
      

      https://paste.cloudron.dev/iluweloyiy.rust

      https://my.demo.cloudron.io


      Now this is odd.

      There is also a big delta between my private dev node of dolibars /app/data and the demo ones.

      Private:
      b1806d95-5247-4cdb-9164-a889d6e144a3-grafik.png

      Demo:
      f24f5e8c-7cb2-440e-8fb6-18efaabc5b74-grafik.png


      The one big difference I see is that I am running Cloudron 7.2.0 and the Demo Node is running 7.2.5.

      I could reproduce this error on another 7.2.5 node.
      Also the mysql service RAM limit was also not the problem. (Thought maybe but no)

      BrutalBirdieB Offline
      BrutalBirdieB Offline
      BrutalBirdie
      Partner
      wrote on last edited by
      #3

      Leaving a ping for @staff.

      Like my work? Consider donating a drink. Cheers!

      BrutalBirdieB 1 Reply Last reply
      0
      • BrutalBirdieB BrutalBirdie

        Leaving a ping for @staff.

        BrutalBirdieB Offline
        BrutalBirdieB Offline
        BrutalBirdie
        Partner
        wrote on last edited by
        #4

        wtf how did this ever work?

        https://git.cloudron.io/cloudron/dolibarr-app/-/blob/master/Dockerfile#L43

        COPY dolibarr/conf.php.ldap /app/data/conf/conf.php.ldap
        

        😕
        When the docker image is build there is no /app/data/. . . at least it should not be there.

        @nebulon was there a change between 7.2.0 when build docker images included /app/data stuff that would have been synced docker image /app/data to appdata/{APPID}/data/?

        Digging more... tomorrow.
        need sleep.

        Like my work? Consider donating a drink. Cheers!

        nebulonN robiR 2 Replies Last reply
        1
        • BrutalBirdieB BrutalBirdie

          wtf how did this ever work?

          https://git.cloudron.io/cloudron/dolibarr-app/-/blob/master/Dockerfile#L43

          COPY dolibarr/conf.php.ldap /app/data/conf/conf.php.ldap
          

          😕
          When the docker image is build there is no /app/data/. . . at least it should not be there.

          @nebulon was there a change between 7.2.0 when build docker images included /app/data stuff that would have been synced docker image /app/data to appdata/{APPID}/data/?

          Digging more... tomorrow.
          need sleep.

          nebulonN Away
          nebulonN Away
          nebulon
          Staff
          wrote on last edited by
          #5

          @BrutalBirdie I agree this looks very strange and should not do what the line implies as /app/data/ will be mounted and thus the files COPYed here will not be visible. Maybe just some copy and paste error from another Dockerfile then.

          1 Reply Last reply
          0
          • BrutalBirdieB BrutalBirdie

            wtf how did this ever work?

            https://git.cloudron.io/cloudron/dolibarr-app/-/blob/master/Dockerfile#L43

            COPY dolibarr/conf.php.ldap /app/data/conf/conf.php.ldap
            

            😕
            When the docker image is build there is no /app/data/. . . at least it should not be there.

            @nebulon was there a change between 7.2.0 when build docker images included /app/data stuff that would have been synced docker image /app/data to appdata/{APPID}/data/?

            Digging more... tomorrow.
            need sleep.

            robiR Offline
            robiR Offline
            robi
            wrote on last edited by
            #6

            @BrutalBirdie seems that should be moved to the start.sh if it's desired as such and not already available as per the packaging.

            Conscious tech

            nebulonN 1 Reply Last reply
            0
            • robiR robi

              @BrutalBirdie seems that should be moved to the start.sh if it's desired as such and not already available as per the packaging.

              nebulonN Away
              nebulonN Away
              nebulon
              Staff
              wrote on last edited by
              #7

              @robi I've taken a further look at the app package and I am also a bit puzzled as how this ever worked in the first place to be honest. We have rework this quite a bit it seems.

              robiR girishG 2 Replies Last reply
              1
              • nebulonN nebulon

                @robi I've taken a further look at the app package and I am also a bit puzzled as how this ever worked in the first place to be honest. We have rework this quite a bit it seems.

                robiR Offline
                robiR Offline
                robi
                wrote on last edited by
                #8

                @nebulon I'm not sure it worked at all, but was a superfluous step that didn't affect the outcome.

                I could be wrong as I don't know what happens when the docker image layer gets added and the directory already exists and has files. Do they simply merge? Or is it overwritten?

                Conscious tech

                nebulonN 1 Reply Last reply
                0
                • robiR robi

                  @nebulon I'm not sure it worked at all, but was a superfluous step that didn't affect the outcome.

                  I could be wrong as I don't know what happens when the docker image layer gets added and the directory already exists and has files. Do they simply merge? Or is it overwritten?

                  nebulonN Away
                  nebulonN Away
                  nebulon
                  Staff
                  wrote on last edited by
                  #9

                  @robi no mergin happens, after the mount, the original files in that place are not accessible anymore. Either way I am now reworking that package to have a fresh start.

                  robiR 1 Reply Last reply
                  2
                  • nebulonN nebulon

                    @robi no mergin happens, after the mount, the original files in that place are not accessible anymore. Either way I am now reworking that package to have a fresh start.

                    robiR Offline
                    robiR Offline
                    robi
                    wrote on last edited by
                    #10

                    @nebulon yes, thought so, the destination folder gets suppressed with the overlay.

                    Conscious tech

                    1 Reply Last reply
                    0
                    • nebulonN nebulon

                      @robi I've taken a further look at the app package and I am also a bit puzzled as how this ever worked in the first place to be honest. We have rework this quite a bit it seems.

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #11

                      @nebulon said in Dolibarr : app is currently not responding:

                      @robi I've taken a further look at the app package and I am also a bit puzzled as how this ever worked in the first place to be honest. We have rework this quite a bit it seems.

                      This is because in previous versions, we used Docker volumes for local storage. Docker volume has a feature that things get copied over from a volume on first run. In Cloudron 7.2, we made localstorage a bind mount which does not have this feature.

                      I mentioned this in passing here - https://forum.cloudron.io/topic/6409/dashy/16

                      1 Reply Last reply
                      5
                      • Animus83A Offline
                        Animus83A Offline
                        Animus83
                        wrote on last edited by
                        #12

                        8cac2a1d-e628-4907-930d-229782897f84-image.png

                        domain: dolibarr.wentzelweb.com

                        a98ed270-54c5-4140-a4f4-b6a8460c7a3a-image.png

                        nebulonN 1 Reply Last reply
                        0
                        • Animus83A Animus83

                          8cac2a1d-e628-4907-930d-229782897f84-image.png

                          domain: dolibarr.wentzelweb.com

                          a98ed270-54c5-4140-a4f4-b6a8460c7a3a-image.png

                          nebulonN Away
                          nebulonN Away
                          nebulon
                          Staff
                          wrote on last edited by
                          #13

                          @Animus83 can you give more information, like which Dolibar app package version is this? Did this happen after an update or a fresh installation?

                          1 Reply Last reply
                          0
                          • nebulonN nebulon marked this topic as a question on
                          • nebulonN Away
                            nebulonN Away
                            nebulon
                            Staff
                            wrote on last edited by
                            #14

                            This should be resolved with the latest version.

                            1 Reply Last reply
                            0
                            • girishG girish has marked this topic as solved on
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