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    Solved External Error - message: Unknown X-Auth-Key or X-Auth-Email statusCode: 403 code:9103

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    • jordanurbs
      jordanurbs last edited by

      An old client's domain using Cloudflare recently switched over to their own hosting. I'm trying to uninstall their apps on Cloudron but keep getting this error... I've disabled email on the domain but can't remove the domain either.

      Any thoughts? I have no access to their Cloudflare or DNS.

      robi girish 2 Replies Last reply Reply Quote 0
      • girish
        girish Staff @jordanurbs last edited by

        @jordanurbs said in External Error - message: Unknown X-Auth-Key or X-Auth-Email statusCode: 403 code:9103:

        Any thoughts? I have no access to their Cloudflare or DNS.

        You can change the DNS provider to noop . Domains -> Select domain -> Change provider to noop. Then you can uninstall apps and remove the domain as well altogether.

        jordanurbs 1 Reply Last reply Reply Quote 0
        • robi
          robi @jordanurbs last edited by

          @jordanurbs go through ALL services that have been configured for their domain.

          If any exist, it can't be removed.

          Life of Advanced Technology

          1 Reply Last reply Reply Quote 0
          • girish
            girish Staff @jordanurbs last edited by

            @jordanurbs said in External Error - message: Unknown X-Auth-Key or X-Auth-Email statusCode: 403 code:9103:

            Any thoughts? I have no access to their Cloudflare or DNS.

            You can change the DNS provider to noop . Domains -> Select domain -> Change provider to noop. Then you can uninstall apps and remove the domain as well altogether.

            jordanurbs 1 Reply Last reply Reply Quote 0
            • jordanurbs
              jordanurbs @girish last edited by

              @girish that did the trick, thank you

              1 Reply Last reply Reply Quote 0
              • Topic has been marked as a question  girish girish 
              • Topic has been marked as solved  girish girish 
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