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Apps | Demo | Docs | Install

External Error - message: Unknown X-Auth-Key or X-Auth-Email statusCode: 403 code:9103

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  • jordanurbsJ Offline
    jordanurbsJ Offline
    jordanurbs
    wrote on last edited by
    #1

    An old client's domain using Cloudflare recently switched over to their own hosting. I'm trying to uninstall their apps on Cloudron but keep getting this error... I've disabled email on the domain but can't remove the domain either.

    Any thoughts? I have no access to their Cloudflare or DNS.

    robiR girishG 2 Replies Last reply
    0
  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    replied to jordanurbs on last edited by
    #0

    @jordanurbs said in External Error - message: Unknown X-Auth-Key or X-Auth-Email statusCode: 403 code:9103:

    Any thoughts? I have no access to their Cloudflare or DNS.

    You can change the DNS provider to noop . Domains -> Select domain -> Change provider to noop. Then you can uninstall apps and remove the domain as well altogether.

    jordanurbsJ 1 Reply Last reply
    0
  • robiR Offline
    robiR Offline
    robi
    replied to jordanurbs on last edited by
    #2

    @jordanurbs go through ALL services that have been configured for their domain.

    If any exist, it can't be removed.

    Life of sky tech

    1 Reply Last reply
    0
  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    replied to jordanurbs on last edited by
    #3

    @jordanurbs said in External Error - message: Unknown X-Auth-Key or X-Auth-Email statusCode: 403 code:9103:

    Any thoughts? I have no access to their Cloudflare or DNS.

    You can change the DNS provider to noop . Domains -> Select domain -> Change provider to noop. Then you can uninstall apps and remove the domain as well altogether.

    jordanurbsJ 1 Reply Last reply
    0
  • jordanurbsJ Offline
    jordanurbsJ Offline
    jordanurbs
    replied to girish on last edited by
    #4

    @girish that did the trick, thank you

    1 Reply Last reply
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