Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Brite
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. cannot access dashboard, email server down as well

cannot access dashboard, email server down as well

Scheduled Pinned Locked Moved Solved Support
dashboard
6 Posts 3 Posters 2.1k Views 3 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • N Offline
    N Offline
    njridergus
    wrote on last edited by girish
    #1

    I was installing another program on ubuntu manually, and it required update and upgrade. I hadn't seen the warning about that. So now, my dashboard says "Cloudron is offline, reconnecting..." and the email server doesn't send emails anymore. I ran the troubleshooting from here https://docs.cloudron.io/troubleshooting/ to no avail. My apps are working fine (except for email of course). Thanks for your help!

    /home/yellowtent/box/setup/start.sh runs with no errors.
    When i run: systemctl status box I get: vultr systemd[1]: box.service: Failed with result 'exit-code'.

    systemctl status box shows as running

    systemctl status mysql shows as running

    box log showed:

    2022-09-30T03:00:00.822Z box:shell startTask (stdout): Running as unit: box-task-176.service
    
    2022-09-30T03:00:01.410Z box:shell startTask (stdout): /home/yellowtent/box/src/apps.js:358
        let schedulerConfig = app.manifest.addons?.scheduler || null;
                                                  ^
    
    SyntaxError: Unexpected token '.'
        at wrapSafe (internal/modules/cjs/loader.js:915:16)
        at Module._compile (internal/modules/cjs/loader.js:963:27)
        at Object.Module._extensions..js (internal/modules/cjs/loader.js:1027:10)
        at Module.load (internal/modules/cjs/loader.js:863:32)
        at Function.Module._load (internal/modules/cjs/loader.js:708:14)
        at Module.require (internal/modules/cjs/loader.js:887:19)
        at require (internal/modules/cjs/helpers.js:74:18)
        at Object.<anonymous> (/home/yellowtent/box/src/apptask.js:15:14)
        at Module._compile (internal/modules/cjs/loader.js:999:30)
        at Object.Module._extensions..js (internal/modules/cjs/loader.js:1027:10)
    
    2022-09-30T03:00:01.427Z box:shell startTask (stdout): Finished with result: exit-code
    
    2022-09-30T03:00:01.428Z box:shell startTask (stdout): Main processes terminated with: code=exited/status=1
    
    2022-09-30T03:00:01.428Z box:shell startTask (stdout): Service runtime: 586ms
    

    systemctl status unbound shows running

    systemctl status nginx shows running

    girishG 1 Reply Last reply
    0
    • N njridergus

      I was installing another program on ubuntu manually, and it required update and upgrade. I hadn't seen the warning about that. So now, my dashboard says "Cloudron is offline, reconnecting..." and the email server doesn't send emails anymore. I ran the troubleshooting from here https://docs.cloudron.io/troubleshooting/ to no avail. My apps are working fine (except for email of course). Thanks for your help!

      /home/yellowtent/box/setup/start.sh runs with no errors.
      When i run: systemctl status box I get: vultr systemd[1]: box.service: Failed with result 'exit-code'.

      systemctl status box shows as running

      systemctl status mysql shows as running

      box log showed:

      2022-09-30T03:00:00.822Z box:shell startTask (stdout): Running as unit: box-task-176.service
      
      2022-09-30T03:00:01.410Z box:shell startTask (stdout): /home/yellowtent/box/src/apps.js:358
          let schedulerConfig = app.manifest.addons?.scheduler || null;
                                                    ^
      
      SyntaxError: Unexpected token '.'
          at wrapSafe (internal/modules/cjs/loader.js:915:16)
          at Module._compile (internal/modules/cjs/loader.js:963:27)
          at Object.Module._extensions..js (internal/modules/cjs/loader.js:1027:10)
          at Module.load (internal/modules/cjs/loader.js:863:32)
          at Function.Module._load (internal/modules/cjs/loader.js:708:14)
          at Module.require (internal/modules/cjs/loader.js:887:19)
          at require (internal/modules/cjs/helpers.js:74:18)
          at Object.<anonymous> (/home/yellowtent/box/src/apptask.js:15:14)
          at Module._compile (internal/modules/cjs/loader.js:999:30)
          at Object.Module._extensions..js (internal/modules/cjs/loader.js:1027:10)
      
      2022-09-30T03:00:01.427Z box:shell startTask (stdout): Finished with result: exit-code
      
      2022-09-30T03:00:01.428Z box:shell startTask (stdout): Main processes terminated with: code=exited/status=1
      
      2022-09-30T03:00:01.428Z box:shell startTask (stdout): Service runtime: 586ms
      

      systemctl status unbound shows running

      systemctl status nginx shows running

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @njridergus this looks like nodejs was installed on ubuntu by hand. To double check, what is node --version ? It should be 16.14.2. or 16.13.1 (depending on which Cloudron release you are on)

      N 1 Reply Last reply
      2
      • girishG girish moved this topic from Off-topic on
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        See also https://forum.cloudron.io/topic/6274/dashboard-unavailable-apps-are-currently-fine/ with similar issue.

        1 Reply Last reply
        2
        • subvenS Offline
          subvenS Offline
          subven
          wrote on last edited by
          #4

          Restore Cloudron from a backup is always an option ^^

          N 1 Reply Last reply
          2
          • girishG girish

            @njridergus this looks like nodejs was installed on ubuntu by hand. To double check, what is node --version ? It should be 16.14.2. or 16.13.1 (depending on which Cloudron release you are on)

            N Offline
            N Offline
            njridergus
            wrote on last edited by
            #5

            @girish wow, thanks! This post and your post here (https://forum.cloudron.io/post/41203) fixed the issue. Thanks again!!

            1 Reply Last reply
            2
            • subvenS subven

              Restore Cloudron from a backup is always an option ^^

              N Offline
              N Offline
              njridergus
              wrote on last edited by
              #6

              @subven Thanks! I will create a cloudron backup now, thanks for the idea.

              1 Reply Last reply
              0
              • girishG girish marked this topic as a question on
              • girishG girish has marked this topic as solved on

              Hello! It looks like you're interested in this conversation, but you don't have an account yet.

              Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

              With your input, this post could be even better 💗

              Register Login
              Reply
              • Reply as topic
              Log in to reply
              • Oldest to Newest
              • Newest to Oldest
              • Most Votes


              • Login

              • Don't have an account? Register

              • Login or register to search.
              • First post
                Last post
              0
              • Categories
              • Recent
              • Tags
              • Popular
              • Bookmarks
              • Search