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  3. cannot access dashboard, email server down as well

cannot access dashboard, email server down as well

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  • N Offline
    N Offline
    njridergus
    wrote on last edited by girish
    #1

    I was installing another program on ubuntu manually, and it required update and upgrade. I hadn't seen the warning about that. So now, my dashboard says "Cloudron is offline, reconnecting..." and the email server doesn't send emails anymore. I ran the troubleshooting from here https://docs.cloudron.io/troubleshooting/ to no avail. My apps are working fine (except for email of course). Thanks for your help!

    /home/yellowtent/box/setup/start.sh runs with no errors.
    When i run: systemctl status box I get: vultr systemd[1]: box.service: Failed with result 'exit-code'.

    systemctl status box shows as running

    systemctl status mysql shows as running

    box log showed:

    2022-09-30T03:00:00.822Z box:shell startTask (stdout): Running as unit: box-task-176.service
    
    2022-09-30T03:00:01.410Z box:shell startTask (stdout): /home/yellowtent/box/src/apps.js:358
        let schedulerConfig = app.manifest.addons?.scheduler || null;
                                                  ^
    
    SyntaxError: Unexpected token '.'
        at wrapSafe (internal/modules/cjs/loader.js:915:16)
        at Module._compile (internal/modules/cjs/loader.js:963:27)
        at Object.Module._extensions..js (internal/modules/cjs/loader.js:1027:10)
        at Module.load (internal/modules/cjs/loader.js:863:32)
        at Function.Module._load (internal/modules/cjs/loader.js:708:14)
        at Module.require (internal/modules/cjs/loader.js:887:19)
        at require (internal/modules/cjs/helpers.js:74:18)
        at Object.<anonymous> (/home/yellowtent/box/src/apptask.js:15:14)
        at Module._compile (internal/modules/cjs/loader.js:999:30)
        at Object.Module._extensions..js (internal/modules/cjs/loader.js:1027:10)
    
    2022-09-30T03:00:01.427Z box:shell startTask (stdout): Finished with result: exit-code
    
    2022-09-30T03:00:01.428Z box:shell startTask (stdout): Main processes terminated with: code=exited/status=1
    
    2022-09-30T03:00:01.428Z box:shell startTask (stdout): Service runtime: 586ms
    

    systemctl status unbound shows running

    systemctl status nginx shows running

    girishG 1 Reply Last reply
    0
    • N njridergus

      I was installing another program on ubuntu manually, and it required update and upgrade. I hadn't seen the warning about that. So now, my dashboard says "Cloudron is offline, reconnecting..." and the email server doesn't send emails anymore. I ran the troubleshooting from here https://docs.cloudron.io/troubleshooting/ to no avail. My apps are working fine (except for email of course). Thanks for your help!

      /home/yellowtent/box/setup/start.sh runs with no errors.
      When i run: systemctl status box I get: vultr systemd[1]: box.service: Failed with result 'exit-code'.

      systemctl status box shows as running

      systemctl status mysql shows as running

      box log showed:

      2022-09-30T03:00:00.822Z box:shell startTask (stdout): Running as unit: box-task-176.service
      
      2022-09-30T03:00:01.410Z box:shell startTask (stdout): /home/yellowtent/box/src/apps.js:358
          let schedulerConfig = app.manifest.addons?.scheduler || null;
                                                    ^
      
      SyntaxError: Unexpected token '.'
          at wrapSafe (internal/modules/cjs/loader.js:915:16)
          at Module._compile (internal/modules/cjs/loader.js:963:27)
          at Object.Module._extensions..js (internal/modules/cjs/loader.js:1027:10)
          at Module.load (internal/modules/cjs/loader.js:863:32)
          at Function.Module._load (internal/modules/cjs/loader.js:708:14)
          at Module.require (internal/modules/cjs/loader.js:887:19)
          at require (internal/modules/cjs/helpers.js:74:18)
          at Object.<anonymous> (/home/yellowtent/box/src/apptask.js:15:14)
          at Module._compile (internal/modules/cjs/loader.js:999:30)
          at Object.Module._extensions..js (internal/modules/cjs/loader.js:1027:10)
      
      2022-09-30T03:00:01.427Z box:shell startTask (stdout): Finished with result: exit-code
      
      2022-09-30T03:00:01.428Z box:shell startTask (stdout): Main processes terminated with: code=exited/status=1
      
      2022-09-30T03:00:01.428Z box:shell startTask (stdout): Service runtime: 586ms
      

      systemctl status unbound shows running

      systemctl status nginx shows running

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @njridergus this looks like nodejs was installed on ubuntu by hand. To double check, what is node --version ? It should be 16.14.2. or 16.13.1 (depending on which Cloudron release you are on)

      N 1 Reply Last reply
      2
      • girishG girish moved this topic from Off-topic on
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        See also https://forum.cloudron.io/topic/6274/dashboard-unavailable-apps-are-currently-fine/ with similar issue.

        1 Reply Last reply
        2
        • subvenS Offline
          subvenS Offline
          subven
          wrote on last edited by
          #4

          Restore Cloudron from a backup is always an option ^^

          N 1 Reply Last reply
          2
          • girishG girish

            @njridergus this looks like nodejs was installed on ubuntu by hand. To double check, what is node --version ? It should be 16.14.2. or 16.13.1 (depending on which Cloudron release you are on)

            N Offline
            N Offline
            njridergus
            wrote on last edited by
            #5

            @girish wow, thanks! This post and your post here (https://forum.cloudron.io/post/41203) fixed the issue. Thanks again!!

            1 Reply Last reply
            2
            • subvenS subven

              Restore Cloudron from a backup is always an option ^^

              N Offline
              N Offline
              njridergus
              wrote on last edited by
              #6

              @subven Thanks! I will create a cloudron backup now, thanks for the idea.

              1 Reply Last reply
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              • girishG girish marked this topic as a question on
              • girishG girish has marked this topic as solved on
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