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  1. Cloudron Forum
  2. Support
  3. upgrade tls timeout from inbound gmail

upgrade tls timeout from inbound gmail

Scheduled Pinned Locked Moved Solved Support
mailgmail
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  • N natzilla

    @girish I have sent a test email from the gmail account addressed to you.

    girishG Do not disturb
    girishG Do not disturb
    girish
    Staff
    wrote on last edited by
    #4

    @natzilla thanks, received the email (CALqQHLt454OY4dCnAPhKNm4n6Pb3sYV4uejeE++wCzH_L+hjqg@mail.gmail.com) .

    Just to get a few more things out of the way: are other servers able to send email? I have replied to your test email, did you get it?

    N 1 Reply Last reply
    0
    • girishG girish

      @natzilla thanks, received the email (CALqQHLt454OY4dCnAPhKNm4n6Pb3sYV4uejeE++wCzH_L+hjqg@mail.gmail.com) .

      Just to get a few more things out of the way: are other servers able to send email? I have replied to your test email, did you get it?

      N Offline
      N Offline
      natzilla
      wrote on last edited by
      #5

      @girish I did get your email. I've also had the same outcome when I send from the cloudron email. I will get them just fine.

      I've tried sending from an outlook account from my work and I never get that either. If I test from AmazonSES using my gmail in the verified identity it comes in

      girishG 1 Reply Last reply
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      • N natzilla

        @girish I did get your email. I've also had the same outcome when I send from the cloudron email. I will get them just fine.

        I've tried sending from an outlook account from my work and I never get that either. If I test from AmazonSES using my gmail in the verified identity it comes in

        girishG Do not disturb
        girishG Do not disturb
        girish
        Staff
        wrote on last edited by girish
        #6

        @natzilla Can you try this:

        • Go to Services view, Email -> Configure -> Enable Recovery Mode . This essentially creates the mail container but does not actually run it.

        • Now, SSH into the server and docker exec -ti mail /bin/bash . In the shell, run /app/code/start.sh . This will start the mail server and will also show all sorts of debug logs.

        • Now, send email from gmail. Would be good to see what the logs say. Can you please send it to support@cloudron.io and I can take a look.

        Thanks!

        N 1 Reply Last reply
        0
        • girishG Do not disturb
          girishG Do not disturb
          girish
          Staff
          wrote on last edited by
          #7

          Forgot to mention that once you collect the logs, you can disable the Recovery mode and the mail server will start again automatically.

          1 Reply Last reply
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          • girishG girish

            @natzilla Can you try this:

            • Go to Services view, Email -> Configure -> Enable Recovery Mode . This essentially creates the mail container but does not actually run it.

            • Now, SSH into the server and docker exec -ti mail /bin/bash . In the shell, run /app/code/start.sh . This will start the mail server and will also show all sorts of debug logs.

            • Now, send email from gmail. Would be good to see what the logs say. Can you please send it to support@cloudron.io and I can take a look.

            Thanks!

            N Offline
            N Offline
            natzilla
            wrote on last edited by
            #8

            @girish I will get on that right away and send it over email. Should I reply to the one you sent me or send a new one?

            girishG 1 Reply Last reply
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            • N natzilla

              @girish I will get on that right away and send it over email. Should I reply to the one you sent me or send a new one?

              girishG Do not disturb
              girishG Do not disturb
              girish
              Staff
              wrote on last edited by
              #9

              @natzilla Either should work, whatever is convenient for you.

              N 1 Reply Last reply
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              • girishG girish

                @natzilla Either should work, whatever is convenient for you.

                N Offline
                N Offline
                natzilla
                wrote on last edited by natzilla
                #10

                @girish I'm getting a unable to find image 'mail:latest' locally followed by a docker error.

                sudo docker run -ti mail /bin/bash
                Unable to find image 'mail:latest' locally
                docker: Error response from daemon: pull access denied for mail, repository does not exist or may require 'docker login': denied: requested access to the resource is denied.
                See 'docker run --help'.

                girishG 1 Reply Last reply
                0
                • N natzilla

                  @girish I'm getting a unable to find image 'mail:latest' locally followed by a docker error.

                  sudo docker run -ti mail /bin/bash
                  Unable to find image 'mail:latest' locally
                  docker: Error response from daemon: pull access denied for mail, repository does not exist or may require 'docker login': denied: requested access to the resource is denied.
                  See 'docker run --help'.

                  girishG Do not disturb
                  girishG Do not disturb
                  girish
                  Staff
                  wrote on last edited by
                  #11

                  @natzilla whoops sorry, I meant docker exec and not docker run. I have fixed my original comment.

                  N 1 Reply Last reply
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                  • girishG girish

                    @natzilla whoops sorry, I meant docker exec and not docker run. I have fixed my original comment.

                    N Offline
                    N Offline
                    natzilla
                    wrote on last edited by
                    #12

                    @girish i have sent you the ssh session to you in the email.

                    girishG 1 Reply Last reply
                    0
                    • N natzilla

                      @girish i have sent you the ssh session to you in the email.

                      girishG Do not disturb
                      girishG Do not disturb
                      girish
                      Staff
                      wrote on last edited by
                      #13

                      @natzilla Did you get this sorted out? Sorry, test@cloudron.io emails get cleaned up periodically and I might have lost your email. Can you send it to support@cloudron.io if this is not resolved yet?

                      N 1 Reply Last reply
                      0
                      • girishG girish

                        @natzilla Did you get this sorted out? Sorry, test@cloudron.io emails get cleaned up periodically and I might have lost your email. Can you send it to support@cloudron.io if this is not resolved yet?

                        N Offline
                        N Offline
                        natzilla
                        wrote on last edited by
                        #14

                        @girish Thanks for getting back. Yea I was able to sort this out. It appears it might have been related to the route I had established for internet traffic.

                        Strange that it would only effect gmail, but this new route is simpler, and testing shows all mails being delivered without issue.

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                        • girishG girish marked this topic as a question on
                        • girishG girish has marked this topic as solved on

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