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    Unsolved Installation Error

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    • C
      chaitanya last edited by

      Hi Team,

      I am trying to install Cloudron, however it stuck with following error. Any idea

      df2786c3-ccbd-4900-bcbe-6e4dccc9239d-image.png

      I have tried on three different Hyper-V server and more than ten attempts.

      Best regards

      1 Reply Last reply Reply Quote 0
      • nebulon
        nebulon Staff last edited by

        Can you check if you can curl that origin with curl -v https://registry.ipv6.docker.com/ ? It may be that ipv6 is not working correctly on your system.

        C 1 Reply Last reply Reply Quote 0
        • Topic has been marked as a question  nebulon nebulon 
        • C
          chaitanya @nebulon last edited by

          @nebulon said in Installation Error:

          curl -v https://registry.ipv6.docker.com/

          Thank You, here is the output

          4f29e273-4f2b-4831-965f-8ee26f658d04-image.png

          even I have disabled the ipv6 on server, I am facing the same issue

          Best regards

          nebulon 1 Reply Last reply Reply Quote 0
          • nebulon
            nebulon Staff @chaitanya last edited by

            @chaitanya looks like your server does not have actual ipv6 enabled but Cloudron wants to use ipv6 there. I just looked at the installer.sh code and can you also try to run curl -v https://ipv4.api.cloudron.io/api/v1/helper/public_ip ? The current code will try that first and if it fails, will setup docker to use the ipv6 registry. Maybe that ipv4 call fails but for other reasons?

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            • Referenced by  nebulon nebulon 
            • M
              mrchrisjones last edited by

              Hi there, I'm having the exact same issue. Is there a version of the Cloudron installer that actually works? Kind of a discouraging sign to see these types of issues when following the official instructions.

              An IPv6 issue was called out on Reddit 2 years ago related to Ubuntu 20.04 server. Is this the problem? https://www.reddit.com/r/ipv6/comments/lq7clv/ubuntu_2004_will_not_pull_dhcpv6/

              If Cloudron does not support installing on local machines at home machines, please let me know so I can look for alternatives.

              nebulon 1 Reply Last reply Reply Quote 0
              • nebulon
                nebulon Staff @mrchrisjones last edited by

                @mrchrisjones I don't think the reddit thread is related to this directly, but it seems our latest version has some install regression. We are investigating. Until that you can run cloudron-setup --version 7.2.5 on a fresh Ubuntu which should not have the issue. And to confirm, Cloudron does support running at home as long as you can portforward the relevant ports from your router to the server.

                Sorry for that hickup on our side.

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