Error when trying to connect
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I am having issues with Collabora, so I am looking into OnlyOffice as the office app for Nextcloud. I have installed both on the same server in Cloudron, but I get this error message when trying to connect:
Error when trying to connect (Error occurred in the document service: Error while downloading the document file to be converted.) (version 7.1.1.23)
Note that I did change the secret key and put it into Nextcloud, but it is still not working.
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since there are various onlyoffice apps in nextcloud, just to be sure, are you using https://apps.nextcloud.com/apps/onlyoffice ?
Also do you see any errors or blocked requests in your browser?
2/5