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  3. Installation failed on cloudron version 7.2.0 (needed for restoring backup)

Installation failed on cloudron version 7.2.0 (needed for restoring backup)

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restoreinstallation
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    • D Offline
      D Offline
      devtron
      wrote on last edited by girish
      #1

      Have some issue to install cloudron 7.2.0 . I need to install this version because I want to restore from a backup file. Here a screenshot:
      ac897524-5c53-415b-9a0d-de6d7d44b8b1-image.png

      I tried to install the cloudron-setup on a fresh ubuntu install but it can not finish the setup:

      root@v2202201165252174663:~# ./cloudron-setup --version 7.2.0
      
      ##############################################
               Cloudron Setup (7.2.0)
      ##############################################
      
       Follow setup logs in a second terminal with:
       $ tail -f /var/log/cloudron-setup.log
      
       Join us at https://forum.cloudron.io for any questions.
      
      => Updating apt and installing script dependencies
      => Checking version
      => Downloading Cloudron version 7.2.0 ...
      => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
      

      The log file from var/log/cloudron-setup.log
      Since it is very big here the link:
      https://pastebin.com/JCZAfudF

      Please I need my backups back!
      Thanks.

      D 1 Reply Last reply
      0
      • D devtron

        Have some issue to install cloudron 7.2.0 . I need to install this version because I want to restore from a backup file. Here a screenshot:
        ac897524-5c53-415b-9a0d-de6d7d44b8b1-image.png

        I tried to install the cloudron-setup on a fresh ubuntu install but it can not finish the setup:

        root@v2202201165252174663:~# ./cloudron-setup --version 7.2.0
        
        ##############################################
                 Cloudron Setup (7.2.0)
        ##############################################
        
         Follow setup logs in a second terminal with:
         $ tail -f /var/log/cloudron-setup.log
        
         Join us at https://forum.cloudron.io for any questions.
        
        => Updating apt and installing script dependencies
        => Checking version
        => Downloading Cloudron version 7.2.0 ...
        => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
        

        The log file from var/log/cloudron-setup.log
        Since it is very big here the link:
        https://pastebin.com/JCZAfudF

        Please I need my backups back!
        Thanks.

        D Offline
        D Offline
        devtron
        wrote on last edited by
        #2

        This the issue? How to solve?

        E: Package 'collectd' has no installation candidate
        E: Unable to locate package collectd-utils
        Failed to install collectd. Presumably because of http://mailman.verplant.org/pipermail/collectd/2015-March/006491.html
        sed: can't read /etc/collectd/collectd.conf: No such file or directory
        
        girishG 1 Reply Last reply
        0
        • D devtron

          This the issue? How to solve?

          E: Package 'collectd' has no installation candidate
          E: Unable to locate package collectd-utils
          Failed to install collectd. Presumably because of http://mailman.verplant.org/pipermail/collectd/2015-March/006491.html
          sed: can't read /etc/collectd/collectd.conf: No such file or directory
          
          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          @devtron I am guessing this is Ubuntu 22.04, right? this issue is fixed in 7.2.1. Upstream ubuntu removed collectd - https://bugs.launchpad.net/ubuntu/+source/collectd/+bug/1971093 . We worked around this by install from deb.

          For your immediate problem, since you need 7.2.0 to restore from backup, can you run the install script on a fresh Ubuntu 20.04 instead ? That should work.

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          • nebulonN nebulon marked this topic as a question on
          • D Offline
            D Offline
            devtron
            wrote on last edited by
            #4

            After reinstalling Ubuntu 20.04 and Cloudron 7.2.0 I get this error:
            b62fd6b0-4df1-46d6-a173-0fe43766e226-image.png

            girishG nebulonN 2 Replies Last reply
            0
            • D devtron

              After reinstalling Ubuntu 20.04 and Cloudron 7.2.0 I get this error:
              b62fd6b0-4df1-46d6-a173-0fe43766e226-image.png

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #5

              @devtron Ah, I didn't realize you are on 7.2 (thought this was 7.3). This was fixed long time ago: https://git.cloudron.io/cloudron/dashboard/-/commit/ade159eb749d6a066302cd0cda031dc7188ba630

              You can manually change the file /home/yellowtent/box/dashboard/dist/js/restore.js on the server. If it's complicated for you to change that file, please drop us a mail on support@cloudron.io (just grep for the string "Client.prototype.restore=" )

              1 Reply Last reply
              1
              • D devtron

                After reinstalling Ubuntu 20.04 and Cloudron 7.2.0 I get this error:
                b62fd6b0-4df1-46d6-a173-0fe43766e226-image.png

                nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #6

                @devtron did you manage to restore your Cloudron in the end?

                D 1 Reply Last reply
                1
                • nebulonN nebulon

                  @devtron did you manage to restore your Cloudron in the end?

                  D Offline
                  D Offline
                  devtron
                  wrote on last edited by
                  #7

                  @nebulon Yeah I did. Forgot to mention it here. Thank you @girish !!

                  1 Reply Last reply
                  1
                  • D devtron has marked this topic as solved on
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