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  2. Surfer
  3. Surfer - SFTP

Surfer - SFTP

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    • S Offline
      S Offline
      Shaun Snapp
      wrote on last edited by
      #21

      I had the same issue with a configuration in the FTP client I have used for around 1.5 years. All of a sudden it did not accept the password and or username. I restarted the SFTP server in Surfer, but it did not change anything. I have no problem getting in through the web interface using the same credentials (that fail in the FTP client), however.

      nebulonN robiR 2 Replies Last reply
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      • S Shaun Snapp

        I had the same issue with a configuration in the FTP client I have used for around 1.5 years. All of a sudden it did not accept the password and or username. I restarted the SFTP server in Surfer, but it did not change anything. I have no problem getting in through the web interface using the same credentials (that fail in the FTP client), however.

        nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #22

        @Shaun-Snapp do you still have the issue? Also I wonder what kind of SFTP you have restarted in the app, as the SFTP service is implemented in the sftp addon service of the platform not in surfer.

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        • nebulonN nebulon

          @Shaun-Snapp do you still have the issue? Also I wonder what kind of SFTP you have restarted in the app, as the SFTP service is implemented in the sftp addon service of the platform not in surfer.

          S Offline
          S Offline
          Shaun Snapp
          wrote on last edited by
          #23

          @nebulon Yes -- and to your question. I just typed this in at the Surfer prompt. /etc/init.d/ssh restart

          I am no expert in restarting services -- but it responded with this.

          root@5995ab0f-bf9c-46b0-9095-XXX:/app/code# /etc/init.d/ssh restart

          • Restarting OpenBSD Secure Shell server sshd [ OK ]
            root@5995ab0f-bf9c-46b0-9095-XXX:/app/code#

          But I have the same problem. I want to emphasize I made no change. At first I thought the library WiFi I was on was blocking the FTP. But then I switched to my phone as the hotspot and had the same issue.

          nebulonN 1 Reply Last reply
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          • S Shaun Snapp

            @nebulon Yes -- and to your question. I just typed this in at the Surfer prompt. /etc/init.d/ssh restart

            I am no expert in restarting services -- but it responded with this.

            root@5995ab0f-bf9c-46b0-9095-XXX:/app/code# /etc/init.d/ssh restart

            • Restarting OpenBSD Secure Shell server sshd [ OK ]
              root@5995ab0f-bf9c-46b0-9095-XXX:/app/code#

            But I have the same problem. I want to emphasize I made no change. At first I thought the library WiFi I was on was blocking the FTP. But then I switched to my phone as the hotspot and had the same issue.

            nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #24

            @Shaun-Snapp well that sshd is not used at all and I am surprised this script didn't fail as there is nothing to restart 🙂

            Can you check the logs of the sftp service in the services view of you Cloudron dashboard? sftp itself is provided as a service to apps and some apps like surfer enable that, but the sftp service is not really attached to the surfer app instance or such.

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            • S Shaun Snapp

              I had the same issue with a configuration in the FTP client I have used for around 1.5 years. All of a sudden it did not accept the password and or username. I restarted the SFTP server in Surfer, but it did not change anything. I have no problem getting in through the web interface using the same credentials (that fail in the FTP client), however.

              robiR Offline
              robiR Offline
              robi
              wrote on last edited by
              #25

              @Shaun-Snapp Check the logs of the FTP client you use.

              Sometimes it's set to use a certain protocol or security feature, but over the years that becomes obsolete and is replaced with a new one.

              You can also try creating a new connection and see if it picks up new settings.

              Conscious tech

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