Solved Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...

[DanTheMan]

I recently discovered that "analyze disk" isn't doing anything and there are no statistics shown.

The logs show this error:

What to do?

[jdaviescoates]

@DanTheMan there is lots wrong with it, I think a fix is in pipeline for the next version

[DanTheMan]

@jdaviescoates Thanks for the update.

I hope there's a fix soon, because I can't monitor the actual disk space on the system, which is a big risk when things get full.

Isn't there something like a temporary solution to this problem? To prevent disks from filling up, without monitoring them now...

Maybe an idea for the future is to put some notification warning to disk monitoring when things get alarming full on the system disk?

[nebulon]

We already have fixed something there. Is it possible that you do not have any swap on your system?

[DanTheMan]

@nebulon I want to check that, but how? Not sure how to do that

[nebulon]

@DanTheMan you can run swapon to see the swap files or partitions on a system

[jdaviescoates]

@nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

We already have fixed something there.

The graphs are still pretty borked in 7.3.4

e.g. my volume shouldn't be showing here:

Also, I recently noticed that my Everything else (Ubuntu, etc) just say NaN undefined (whatever that means?)

Also just noticed a load of tiny amount for Uninstalled apps - what's that all about? Why are uninstalled apps leaving anything behind?

[DanTheMan]

@nebulon
I checked my swap and this is the result on my system...

i must say i have never checked it before, but it's always nice to learn new stuff

[jdaviescoates]

@jdaviescoates said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

@nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

We already have fixed something there.

The graphs are still pretty borked in 7.3.4

e.g. my volume shouldn't be showing here:

Also, I recently noticed that my Everything else (Ubuntu, etc) just say NaN undefined (whatever that means?)

Also just noticed a load of tiny amount for Uninstalled apps - what's that all about? Why are uninstalled apps leaving anything behind?

In addition to all that it also keeps on saying "Last updated: 1 months ago" even immediately after hitting the refresh button.

[nebulon]

@jdaviescoates do you see any errors in the box.log file? If the collected data cache is not updated, I guess the task crashes.

[jdaviescoates]

@nebulon just checked, seeing this:

Dec 26 19:21:56 box:tasks startTask - starting task 11118 with options {}. logs at /home/yellowtent/platformdata/logs/tasks/11118.log
Dec 26 19:21:56 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 11118 /home/yellowtent/platformdata/logs/tasks/11118.log 0 400
Dec 26 19:21:56 box:shell startTask (stdout): Running as unit: box-task-11118.service
Dec 26 19:21:58 box:shell startTask (stdout): Finished with result: exit-code
processes terminated with: code=exited/status=50
runtime: 1.744s
Dec 26 19:21:58 box:shell startTask (stdout): Service box-task-11118 failed to run
Dec 26 19:21:58 box:shell startTask (stdout): Service box-task-11118 finished with exit code 1
Dec 26 19:21:58 box:shell startTask code: 1, signal: null
Dec 26 19:21:58 box:tasks startTask: 11118 completed with code 1
Dec 26 19:21:58 box:tasks startTask: 11118 done. error: {
stack: "TypeError: Cannot read properties of undefined (reading 'contents')\n" +
' at getDisks (/home/yellowtent/box/src/system.js:106:60)\n' +
' at processTicksAndRejections (node:internal/process/task_queues:96:5)\n' +
' at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)',
message: "Cannot read properties of undefined (reading 'contents')"

[jdaviescoates]

@jdaviescoates said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

logs at /home/yellowtent/platformdata/logs/tasks/11118.log

@nebulon and here is what is in there:

2022-12-26T19:21:58.100Z box:settings initCache: pre-load settings
2022-12-26T19:21:58.116Z box:taskworker Starting task 11118. Logs are at /home/yellowtent/platformdata/logs/tasks/11118.log
2022-12-26T19:21:58.271Z box:taskworker Task took 0.249 seconds
2022-12-26T19:21:58.271Z box:tasks setCompleted - 11118: {"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/system.js>
2022-12-26T19:21:58.271Z box:tasks update 11118: {"percent":100,"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/sys>
TypeError: Cannot read properties of undefined (reading 'contents')
    at getDisks (/home/yellowtent/box/src/system.js:106:60)
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
    at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)

[nebulon]

@jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

If you have a swap configured, then we should debug this on your system ideally.

[jdaviescoates]

@nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

If you have a swap configured, then we should debug this on your system ideally.

I just ran swapon

This is what I get:

root@vxxxxxxxxxx:~# swapon
NAME       TYPE SIZE USED PRIO
/apps.swap file   4G   4G   -2

I just used the standard Ubuntu image on Netcup.

[jdaviescoates]

@nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

@jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

If you have a swap configured, then we should debug this on your system ideally.

Does what I've posted above indicate that I have swap configured, or not?

I know basically nothing about partitions and swap and wotnot and mostly never touch whatever the defaults.

Like I said, I just got a Netcup VPS and then installed their Ubuntu image on it then installed Cloudron on it.

Happy for you to debug on my system if need be.

(just a thought, but I don't think I ever undid the kernel fix thing, so perhaps that has something to do with these quirks?)

Edit: nope, just undid that fix and it didn't seem to make any difference. I still have loads of random Uninstalled apps being displayed and Everything else (Ubuntu, etc) is still NaN undefined

[nebulon]

@jdaviescoates maybe you are hitting some unknown bug there. It might help if you enable remote SSH support for us and send a mail to support@ with your IP so we can debug this directly.

[imc67]

@nebulon same issue here, swap is on and stilll no disk stats

[DanTheMan]

@nebulon me too, still no disk status..

[nichu42]

Even stranger here: It used to work, but it stopped updating 3 days ago. No manual update either.

Jan 04 12:46:21 box:tasks startTask - starting task 630 with options {}. logs at /home/yellowtent/platformdata/logs/tasks/630.log
Jan 04 12:46:21 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 630 /home/yellowtent/platformdata/logs/tasks/630.log 0 400
Jan 04 12:46:21 box:shell startTask (stdout): sudo: unable to resolve host 1001585-634: Name or service not known
Jan 04 12:46:21 box:shell startTask (stdout): Running as unit: box-task-630.service
Jan 04 12:46:22 box:shell startTask (stdout): Finished with result: exit-code
processes terminated with: code=exited/status=50
runtime: 856ms
time consumed: 731ms
Jan 04 12:46:22 box:shell startTask (stdout): Service box-task-630 failed to run
Jan 04 12:46:22 box:shell startTask (stdout): Service box-task-630 finished with exit code 1
Jan 04 12:46:22 box:shell startTask code: 1, signal: null
Jan 04 12:46:22 box:tasks startTask: 630 completed with code 1
Jan 04 12:46:22 box:tasks startTask: 630 done. error: {
stack: "TypeError: Cannot read properties of undefined (reading 'contents')\n" +
' at getDisks (/home/yellowtent/box/src/system.js:106:60)\n' +
' at processTicksAndRejections (node:internal/process/task_queues:96:5)\n' +
' at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)',
message: "Cannot read properties of undefined (reading 'contents')" 

[girish]

@imc67 @DanTheMan @nichu42 If one of you could contact us on support@cloudron.io and give us access to the server, we can investigate. Thanks!

[DanTheMan]

@girish I am opening my server right now
I have send you the details like ip and port through a dm

If your finished, please give me a sign, so I can turn off "remote support" in my cloudron instance and close my ssh port... thanks

[jdaviescoates]

@DanTheMan said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

@girish I am opening my server right now

Same

[girish]

Thanks all. This issue was already fixed as well last month - https://git.cloudron.io/cloudron/box/-/commit/67cde5a62cf0394c8bf2d78ee3408e5995a220e7 . It's already in 7.3.5.

Essentially, if you have CIFS/NFS/SSHFS, there is a crash.