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  3. Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...

Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...

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  • jdaviescoatesJ jdaviescoates

    @DanTheMan there is lots wrong with it, I think a fix is in pipeline for the next version

    DanTheManD Offline
    DanTheManD Offline
    DanTheMan
    wrote on last edited by DanTheMan
    #3

    @jdaviescoates Thanks for the update.

    I hope there's a fix soon, because I can't monitor the actual disk space on the system, which is a big risk when things get full.

    Isn't there something like a temporary solution to this problem? To prevent disks from filling up, without monitoring them now...

    Maybe an idea for the future is to put some notification warning to disk monitoring when things get alarming full on the system disk?

    1 Reply Last reply
    1
    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #4

      We already have fixed something there. Is it possible that you do not have any swap on your system?

      DanTheManD jdaviescoatesJ 3 Replies Last reply
      1
      • nebulonN nebulon

        We already have fixed something there. Is it possible that you do not have any swap on your system?

        DanTheManD Offline
        DanTheManD Offline
        DanTheMan
        wrote on last edited by DanTheMan
        #5

        @nebulon I want to check that, but how? Not sure how to do that

        nebulonN 1 Reply Last reply
        0
        • DanTheManD DanTheMan

          @nebulon I want to check that, but how? Not sure how to do that

          nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #6

          @DanTheMan you can run swapon to see the swap files or partitions on a system

          1 Reply Last reply
          0
          • nebulonN nebulon

            We already have fixed something there. Is it possible that you do not have any swap on your system?

            jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #7

            @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

            We already have fixed something there.

            The graphs are still pretty borked in 7.3.4

            e.g. my volume shouldn't be showing here:

            1203cb60-5201-48f8-9018-cd4f2916f798-image.png

            Also, I recently noticed that my Everything else (Ubuntu, etc) just say NaN undefined (whatever that means?)

            7d57743f-d799-4f39-8283-4e49cf7fe158-image.png

            Also just noticed a load of tiny amount for Uninstalled apps - what's that all about? Why are uninstalled apps leaving anything behind?

            I use Cloudron with Gandi & Hetzner

            jdaviescoatesJ 1 Reply Last reply
            0
            • nebulonN nebulon

              We already have fixed something there. Is it possible that you do not have any swap on your system?

              DanTheManD Offline
              DanTheManD Offline
              DanTheMan
              wrote on last edited by DanTheMan
              #8

              @nebulon
              I checked my swap and this is the result on my system...
              screen cloudron swapon.jpg

              i must say i have never checked it before, but it's always nice to learn new stuff 😉

              1 Reply Last reply
              0
              • jdaviescoatesJ jdaviescoates

                @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                We already have fixed something there.

                The graphs are still pretty borked in 7.3.4

                e.g. my volume shouldn't be showing here:

                1203cb60-5201-48f8-9018-cd4f2916f798-image.png

                Also, I recently noticed that my Everything else (Ubuntu, etc) just say NaN undefined (whatever that means?)

                7d57743f-d799-4f39-8283-4e49cf7fe158-image.png

                Also just noticed a load of tiny amount for Uninstalled apps - what's that all about? Why are uninstalled apps leaving anything behind?

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by
                #9

                @jdaviescoates said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                We already have fixed something there.

                The graphs are still pretty borked in 7.3.4

                e.g. my volume shouldn't be showing here:

                1203cb60-5201-48f8-9018-cd4f2916f798-image.png

                Also, I recently noticed that my Everything else (Ubuntu, etc) just say NaN undefined (whatever that means?)

                7d57743f-d799-4f39-8283-4e49cf7fe158-image.png

                Also just noticed a load of tiny amount for Uninstalled apps - what's that all about? Why are uninstalled apps leaving anything behind?

                In addition to all that it also keeps on saying "Last updated: 1 months ago" even immediately after hitting the refresh button.

                I use Cloudron with Gandi & Hetzner

                nebulonN 1 Reply Last reply
                0
                • jdaviescoatesJ jdaviescoates

                  @jdaviescoates said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                  @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                  We already have fixed something there.

                  The graphs are still pretty borked in 7.3.4

                  e.g. my volume shouldn't be showing here:

                  1203cb60-5201-48f8-9018-cd4f2916f798-image.png

                  Also, I recently noticed that my Everything else (Ubuntu, etc) just say NaN undefined (whatever that means?)

                  7d57743f-d799-4f39-8283-4e49cf7fe158-image.png

                  Also just noticed a load of tiny amount for Uninstalled apps - what's that all about? Why are uninstalled apps leaving anything behind?

                  In addition to all that it also keeps on saying "Last updated: 1 months ago" even immediately after hitting the refresh button.

                  nebulonN Offline
                  nebulonN Offline
                  nebulon
                  Staff
                  wrote on last edited by
                  #10

                  @jdaviescoates do you see any errors in the box.log file? If the collected data cache is not updated, I guess the task crashes.

                  jdaviescoatesJ 1 Reply Last reply
                  0
                  • nebulonN nebulon

                    @jdaviescoates do you see any errors in the box.log file? If the collected data cache is not updated, I guess the task crashes.

                    jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by
                    #11

                    @nebulon just checked, seeing this:

                    Dec 26 19:21:56 box:tasks startTask - starting task 11118 with options {}. logs at /home/yellowtent/platformdata/logs/tasks/11118.log
                    Dec 26 19:21:56 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 11118 /home/yellowtent/platformdata/logs/tasks/11118.log 0 400
                    Dec 26 19:21:56 box:shell startTask (stdout): Running as unit: box-task-11118.service
                    Dec 26 19:21:58 box:shell startTask (stdout): Finished with result: exit-code
                    processes terminated with: code=exited/status=50
                    runtime: 1.744s
                    Dec 26 19:21:58 box:shell startTask (stdout): Service box-task-11118 failed to run
                    Dec 26 19:21:58 box:shell startTask (stdout): Service box-task-11118 finished with exit code 1
                    Dec 26 19:21:58 box:shell startTask code: 1, signal: null
                    Dec 26 19:21:58 box:tasks startTask: 11118 completed with code 1
                    Dec 26 19:21:58 box:tasks startTask: 11118 done. error: {
                    stack: "TypeError: Cannot read properties of undefined (reading 'contents')\n" +
                    ' at getDisks (/home/yellowtent/box/src/system.js:106:60)\n' +
                    ' at processTicksAndRejections (node:internal/process/task_queues:96:5)\n' +
                    ' at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)',
                    message: "Cannot read properties of undefined (reading 'contents')"
                    

                    I use Cloudron with Gandi & Hetzner

                    jdaviescoatesJ 1 Reply Last reply
                    0
                    • jdaviescoatesJ jdaviescoates

                      @nebulon just checked, seeing this:

                      Dec 26 19:21:56 box:tasks startTask - starting task 11118 with options {}. logs at /home/yellowtent/platformdata/logs/tasks/11118.log
                      Dec 26 19:21:56 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 11118 /home/yellowtent/platformdata/logs/tasks/11118.log 0 400
                      Dec 26 19:21:56 box:shell startTask (stdout): Running as unit: box-task-11118.service
                      Dec 26 19:21:58 box:shell startTask (stdout): Finished with result: exit-code
                      processes terminated with: code=exited/status=50
                      runtime: 1.744s
                      Dec 26 19:21:58 box:shell startTask (stdout): Service box-task-11118 failed to run
                      Dec 26 19:21:58 box:shell startTask (stdout): Service box-task-11118 finished with exit code 1
                      Dec 26 19:21:58 box:shell startTask code: 1, signal: null
                      Dec 26 19:21:58 box:tasks startTask: 11118 completed with code 1
                      Dec 26 19:21:58 box:tasks startTask: 11118 done. error: {
                      stack: "TypeError: Cannot read properties of undefined (reading 'contents')\n" +
                      ' at getDisks (/home/yellowtent/box/src/system.js:106:60)\n' +
                      ' at processTicksAndRejections (node:internal/process/task_queues:96:5)\n' +
                      ' at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)',
                      message: "Cannot read properties of undefined (reading 'contents')"
                      
                      jdaviescoatesJ Offline
                      jdaviescoatesJ Offline
                      jdaviescoates
                      wrote on last edited by jdaviescoates
                      #12

                      @jdaviescoates said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                      logs at /home/yellowtent/platformdata/logs/tasks/11118.log

                      @nebulon and here is what is in there:

                      2022-12-26T19:21:58.100Z box:settings initCache: pre-load settings
                      2022-12-26T19:21:58.116Z box:taskworker Starting task 11118. Logs are at /home/yellowtent/platformdata/logs/tasks/11118.log
                      2022-12-26T19:21:58.271Z box:taskworker Task took 0.249 seconds
                      2022-12-26T19:21:58.271Z box:tasks setCompleted - 11118: {"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/system.js>
                      2022-12-26T19:21:58.271Z box:tasks update 11118: {"percent":100,"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/sys>
                      TypeError: Cannot read properties of undefined (reading 'contents')
                          at getDisks (/home/yellowtent/box/src/system.js:106:60)
                          at processTicksAndRejections (node:internal/process/task_queues:96:5)
                          at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)
                      

                      I use Cloudron with Gandi & Hetzner

                      nebulonN 1 Reply Last reply
                      0
                      • jdaviescoatesJ jdaviescoates

                        @jdaviescoates said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                        logs at /home/yellowtent/platformdata/logs/tasks/11118.log

                        @nebulon and here is what is in there:

                        2022-12-26T19:21:58.100Z box:settings initCache: pre-load settings
                        2022-12-26T19:21:58.116Z box:taskworker Starting task 11118. Logs are at /home/yellowtent/platformdata/logs/tasks/11118.log
                        2022-12-26T19:21:58.271Z box:taskworker Task took 0.249 seconds
                        2022-12-26T19:21:58.271Z box:tasks setCompleted - 11118: {"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/system.js>
                        2022-12-26T19:21:58.271Z box:tasks update 11118: {"percent":100,"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/sys>
                        TypeError: Cannot read properties of undefined (reading 'contents')
                            at getDisks (/home/yellowtent/box/src/system.js:106:60)
                            at processTicksAndRejections (node:internal/process/task_queues:96:5)
                            at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)
                        
                        nebulonN Offline
                        nebulonN Offline
                        nebulon
                        Staff
                        wrote on last edited by
                        #13

                        @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

                        If you have a swap configured, then we should debug this on your system ideally.

                        jdaviescoatesJ 2 Replies Last reply
                        2
                        • nebulonN nebulon marked this topic as a question on
                        • nebulonN nebulon

                          @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

                          If you have a swap configured, then we should debug this on your system ideally.

                          jdaviescoatesJ Offline
                          jdaviescoatesJ Offline
                          jdaviescoates
                          wrote on last edited by jdaviescoates
                          #14

                          @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                          If you have a swap configured, then we should debug this on your system ideally.

                          I just ran swapon

                          This is what I get:

                          root@vxxxxxxxxxx:~# swapon
                          NAME       TYPE SIZE USED PRIO
                          /apps.swap file   4G   4G   -2
                          

                          I just used the standard Ubuntu image on Netcup.

                          I use Cloudron with Gandi & Hetzner

                          1 Reply Last reply
                          0
                          • nebulonN nebulon

                            @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

                            If you have a swap configured, then we should debug this on your system ideally.

                            jdaviescoatesJ Offline
                            jdaviescoatesJ Offline
                            jdaviescoates
                            wrote on last edited by jdaviescoates
                            #15

                            @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                            @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

                            If you have a swap configured, then we should debug this on your system ideally.

                            Does what I've posted above indicate that I have swap configured, or not? 🙂

                            I know basically nothing about partitions and swap and wotnot and mostly never touch whatever the defaults.

                            Like I said, I just got a Netcup VPS and then installed their Ubuntu image on it then installed Cloudron on it.

                            Happy for you to debug on my system if need be.

                            (just a thought, but I don't think I ever undid the kernel fix thing, so perhaps that has something to do with these quirks?)

                            Edit: nope, just undid that fix and it didn't seem to make any difference. I still have loads of random Uninstalled apps being displayed and Everything else (Ubuntu, etc) is still NaN undefined 😕

                            I use Cloudron with Gandi & Hetzner

                            nebulonN 1 Reply Last reply
                            0
                            • jdaviescoatesJ jdaviescoates

                              @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                              @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

                              If you have a swap configured, then we should debug this on your system ideally.

                              Does what I've posted above indicate that I have swap configured, or not? 🙂

                              I know basically nothing about partitions and swap and wotnot and mostly never touch whatever the defaults.

                              Like I said, I just got a Netcup VPS and then installed their Ubuntu image on it then installed Cloudron on it.

                              Happy for you to debug on my system if need be.

                              (just a thought, but I don't think I ever undid the kernel fix thing, so perhaps that has something to do with these quirks?)

                              Edit: nope, just undid that fix and it didn't seem to make any difference. I still have loads of random Uninstalled apps being displayed and Everything else (Ubuntu, etc) is still NaN undefined 😕

                              nebulonN Offline
                              nebulonN Offline
                              nebulon
                              Staff
                              wrote on last edited by
                              #16

                              @jdaviescoates maybe you are hitting some unknown bug there. It might help if you enable remote SSH support for us and send a mail to support@ with your IP so we can debug this directly.

                              imc67I DanTheManD 2 Replies Last reply
                              1
                              • nebulonN nebulon

                                @jdaviescoates maybe you are hitting some unknown bug there. It might help if you enable remote SSH support for us and send a mail to support@ with your IP so we can debug this directly.

                                imc67I Online
                                imc67I Online
                                imc67
                                translator
                                wrote on last edited by
                                #17

                                @nebulon same issue here, swap is on and stilll no disk stats

                                1 Reply Last reply
                                1
                                • nebulonN nebulon

                                  @jdaviescoates maybe you are hitting some unknown bug there. It might help if you enable remote SSH support for us and send a mail to support@ with your IP so we can debug this directly.

                                  DanTheManD Offline
                                  DanTheManD Offline
                                  DanTheMan
                                  wrote on last edited by
                                  #18

                                  @nebulon me too, still no disk status..

                                  nichu42N 1 Reply Last reply
                                  1
                                  • DanTheManD DanTheMan

                                    @nebulon me too, still no disk status..

                                    nichu42N Offline
                                    nichu42N Offline
                                    nichu42
                                    wrote on last edited by nichu42
                                    #19

                                    Even stranger here: It used to work, but it stopped updating 3 days ago. No manual update either.

                                    Jan 04 12:46:21 box:tasks startTask - starting task 630 with options {}. logs at /home/yellowtent/platformdata/logs/tasks/630.log
                                    Jan 04 12:46:21 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 630 /home/yellowtent/platformdata/logs/tasks/630.log 0 400
                                    Jan 04 12:46:21 box:shell startTask (stdout): sudo: unable to resolve host 1001585-634: Name or service not known
                                    Jan 04 12:46:21 box:shell startTask (stdout): Running as unit: box-task-630.service
                                    Jan 04 12:46:22 box:shell startTask (stdout): Finished with result: exit-code
                                    processes terminated with: code=exited/status=50
                                    runtime: 856ms
                                    time consumed: 731ms
                                    Jan 04 12:46:22 box:shell startTask (stdout): Service box-task-630 failed to run
                                    Jan 04 12:46:22 box:shell startTask (stdout): Service box-task-630 finished with exit code 1
                                    Jan 04 12:46:22 box:shell startTask code: 1, signal: null
                                    Jan 04 12:46:22 box:tasks startTask: 630 completed with code 1
                                    Jan 04 12:46:22 box:tasks startTask: 630 done. error: {
                                    stack: "TypeError: Cannot read properties of undefined (reading 'contents')\n" +
                                    ' at getDisks (/home/yellowtent/box/src/system.js:106:60)\n' +
                                    ' at processTicksAndRejections (node:internal/process/task_queues:96:5)\n' +
                                    ' at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)',
                                    message: "Cannot read properties of undefined (reading 'contents')" 
                                    

                                    Matrix: @nichu42:blueplanet.social

                                    1 Reply Last reply
                                    1
                                    • girishG Offline
                                      girishG Offline
                                      girish
                                      Staff
                                      wrote on last edited by
                                      #20

                                      @imc67 @DanTheMan @nichu42 If one of you could contact us on support@cloudron.io and give us access to the server, we can investigate. Thanks!

                                      DanTheManD 1 Reply Last reply
                                      1
                                      • girishG girish

                                        @imc67 @DanTheMan @nichu42 If one of you could contact us on support@cloudron.io and give us access to the server, we can investigate. Thanks!

                                        DanTheManD Offline
                                        DanTheManD Offline
                                        DanTheMan
                                        wrote on last edited by DanTheMan
                                        #21

                                        @girish I am opening my server right now 👍😉
                                        I have send you the details like ip and port through a dm

                                        If your finished, please give me a sign, so I can turn off "remote support" in my cloudron instance and close my ssh port... thanks👍

                                        jdaviescoatesJ 1 Reply Last reply
                                        1
                                        • DanTheManD DanTheMan

                                          @girish I am opening my server right now 👍😉
                                          I have send you the details like ip and port through a dm

                                          If your finished, please give me a sign, so I can turn off "remote support" in my cloudron instance and close my ssh port... thanks👍

                                          jdaviescoatesJ Offline
                                          jdaviescoatesJ Offline
                                          jdaviescoates
                                          wrote on last edited by
                                          #22

                                          @DanTheMan said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                                          @girish I am opening my server right now

                                          Same

                                          I use Cloudron with Gandi & Hetzner

                                          1 Reply Last reply
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