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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Vaultwarden
  3. no password when update to 1.11.0

no password when update to 1.11.0

Scheduled Pinned Locked Moved Solved Vaultwarden
40 Posts 12 Posters 5.7k Views 12 Watching
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  • luckowL luckow

    @JOduMonT just a double check to get a better idea of the setting for the reproducible support problem:

    1. do you use a browser plugin?
    2. do you have an organization?
    3. do you store the password only in the organization?
    4. is the organization and the number of passwords displayed in vaultwarden.example.org/admin? (no idea how to get access to /admin => https://docs.cloudron.io/apps/vaultwarden/)
    JOduMonTJ Offline
    JOduMonTJ Offline
    JOduMonT
    wrote on last edited by JOduMonT
    #25

    @luckow said in no password when update to 1.11.0:

    do you use a browser plugin?

    password disappears after updating via the browser (webapp) and the app in the browser (plugin) and in my androids don't sync anymore

    do you have an organization?

    NO

    do you store the password only in the organization?

    NO

    is the organization and the number of passwords displayed in vaultwarden.example.org/admin? (no idea how to get access to /admin => https://docs.cloudron.io/apps/vaultwarden/)

    NO

    my Cloudron is update to date on an Ubuntu 20.04LTS; no change or weird configuration as been done.

    1 Reply Last reply
    0
    • jdaviescoatesJ jdaviescoates

      I'm still not at all clear what the actual issue(s) people are facing is, but so far I've not noticed anything wrong with my Vaultwarden (on the latest Cloudron versions, which it sounds like everyone having issues also is).

      It'd be useful if people could perhaps post screenshots of what they are (not) seeing 🙂

      JOduMonTJ Offline
      JOduMonTJ Offline
      JOduMonT
      wrote on last edited by
      #26

      @jdaviescoates said in no password when update to 1.11.0:

      I'm still not at all clear what the actual issue(s) people are facing is, but so far I've not noticed anything wrong with my Vaultwarden (on the latest Cloudron versions, which it sounds like everyone having issues also is).

      with 1.26.0 I have password
      while with 1.27.0 I don't have password

      PASSWORD + SYNC OK

      App Title and VersionVaultwarden 1.26.0
      App ID4584d250-1515-4380-be5b-87a4ab3cd92d
      Package Repositorycore
      Package Versioncom.github.bitwardenrs@1.10.2
      Last Updated4 days ago

      sorry for your eyes; my internet is too bad right now for uploading screenshot

      NO PASSWORD + SYNC FAIL

      App Title and VersionVaultwarden 1.27.0
      App ID4584d250-1515-4380-be5b-87a4ab3cd92d
      Package Repositorycore
      Package Versioncom.github.bitwardenrs@1.11.0
      Last Updated2 minutes ago

      1 Reply Last reply
      0
      • jdaviescoatesJ jdaviescoates

        I'm still not at all clear what the actual issue(s) people are facing is, but so far I've not noticed anything wrong with my Vaultwarden (on the latest Cloudron versions, which it sounds like everyone having issues also is).

        It'd be useful if people could perhaps post screenshots of what they are (not) seeing 🙂

        JOduMonTJ Offline
        JOduMonTJ Offline
        JOduMonT
        wrote on last edited by
        #27

        @jdaviescoates said in no password when update to 1.11.0:

        screenshots

        Old school screenshots 😄
        Before update: https://ibb.co/0BNyck3
        Update: https://ibb.co/3dD9P5c
        After update: https://ibb.co/9bCS731
        Restore backup = everything is back

        1 Reply Last reply
        0
        • JOduMonTJ Offline
          JOduMonTJ Offline
          JOduMonT
          wrote on last edited by
          #28

          Even with the new update, the issue remain

          Ubuntu: 22.04 LTS @Hetzner
          Cloudron: v7.3.4 (Ubuntu 22.04.1 LTS)

          I have password

          with the bitwarden icon
          App: Vaultwarden 1.26.0
          Package: com.github.bitwardenrs@1.10.2
          Screenshot 2023-01-10 at 14.01.01.png

          I don't have password and sync fail

          with the vaultwarden icon
          Application: Vaultwarden 1.27.0
          Package: com.github.bitwardenrs@1.11.0
          Screenshot 2023-01-10 at 14.00.31.png

          L luckowL 2 Replies Last reply
          1
          • JOduMonTJ Offline
            JOduMonTJ Offline
            JOduMonT
            wrote on last edited by
            #29

            also if I install a new instance and try to restore my backup it is not working

            1 Reply Last reply
            0
            • JOduMonTJ JOduMonT

              Even with the new update, the issue remain

              Ubuntu: 22.04 LTS @Hetzner
              Cloudron: v7.3.4 (Ubuntu 22.04.1 LTS)

              I have password

              with the bitwarden icon
              App: Vaultwarden 1.26.0
              Package: com.github.bitwardenrs@1.10.2
              Screenshot 2023-01-10 at 14.01.01.png

              I don't have password and sync fail

              with the vaultwarden icon
              Application: Vaultwarden 1.27.0
              Package: com.github.bitwardenrs@1.11.0
              Screenshot 2023-01-10 at 14.00.31.png

              L Offline
              L Offline
              LoudLemur
              wrote on last edited by
              #30

              @JOduMonT You might consider trying one of the following tools for screenshotting and using their masking/pixelating/painting options:

              • Flameshot
              • ShareX (which works with XbackBone
              JOduMonTJ 1 Reply Last reply
              1
              • L LoudLemur

                @JOduMonT You might consider trying one of the following tools for screenshotting and using their masking/pixelating/painting options:

                • Flameshot
                • ShareX (which works with XbackBone
                JOduMonTJ Offline
                JOduMonTJ Offline
                JOduMonT
                wrote on last edited by
                #31

                @LoudLemur said in no password when update to 1.11.0:

                @JOduMonT You might consider trying one of the following tools for screenshotting and using their masking/pixelating/painting options:

                Flameshot
                ShareX (which works with XbackBone

                why you don't like my style 😉
                I'm using the Mac of My wife via a hotspot
                Still have issue with my Internet at Home so I don't have access to my Desktop.

                L 1 Reply Last reply
                0
                • JOduMonTJ JOduMonT

                  Even with the new update, the issue remain

                  Ubuntu: 22.04 LTS @Hetzner
                  Cloudron: v7.3.4 (Ubuntu 22.04.1 LTS)

                  I have password

                  with the bitwarden icon
                  App: Vaultwarden 1.26.0
                  Package: com.github.bitwardenrs@1.10.2
                  Screenshot 2023-01-10 at 14.01.01.png

                  I don't have password and sync fail

                  with the vaultwarden icon
                  Application: Vaultwarden 1.27.0
                  Package: com.github.bitwardenrs@1.11.0
                  Screenshot 2023-01-10 at 14.00.31.png

                  luckowL Offline
                  luckowL Offline
                  luckow
                  translator
                  wrote on last edited by
                  #32

                  @JOduMonT there is no new update for the Vaultwarden app. To fix "your" problem, you need to follow the steps described here by potemkin_ai -> https://forum.cloudron.io/topic/8327/no-password-when-update-to-1-11-0/17?_=1673358163784

                  Pronouns: he/him | Primary language: German

                  1 Reply Last reply
                  1
                  • luckowL luckow referenced this topic on
                  • JOduMonTJ JOduMonT marked this topic as a question on
                  • JOduMonTJ JOduMonT has marked this topic as solved on
                  • JOduMonTJ JOduMonT

                    @LoudLemur said in no password when update to 1.11.0:

                    @JOduMonT You might consider trying one of the following tools for screenshotting and using their masking/pixelating/painting options:

                    Flameshot
                    ShareX (which works with XbackBone

                    why you don't like my style 😉
                    I'm using the Mac of My wife via a hotspot
                    Still have issue with my Internet at Home so I don't have access to my Desktop.

                    L Offline
                    L Offline
                    LoudLemur
                    wrote on last edited by
                    #33

                    @JOduMonT said in no password when update to 1.11.0:

                    @LoudLemur said in no password when update to 1.11.0:

                    @JOduMonT You might consider trying one of the following tools for screenshotting and using their masking/pixelating/painting options:

                    Flameshot
                    ShareX (which works with XbackBone

                    why you don't like my style 😉
                    I'm using the Mac of My wife via a hotspot
                    Still have issue with my Internet at Home so I don't have access to my Desktop.

                    HAha! JOduMonT - you have GREAT style! 🙂

                    1 Reply Last reply
                    0
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #34

                      I think I found the issue here. When cloudron creates a mysql database the default collation order is utf8mb4_0900_ai_ci . This is to match the MySQL 8 default - https://dev.mysql.com/doc/mysqld-version-reference/en/optvar-changes-8-0.html . When restoring, it creates the database with collation order utf8mb4_0900_ci . This was an oversight and I have fixed this for the next release.

                      potemkin_aiP 1 Reply Last reply
                      6
                      • girishG girish

                        I think I found the issue here. When cloudron creates a mysql database the default collation order is utf8mb4_0900_ai_ci . This is to match the MySQL 8 default - https://dev.mysql.com/doc/mysqld-version-reference/en/optvar-changes-8-0.html . When restoring, it creates the database with collation order utf8mb4_0900_ci . This was an oversight and I have fixed this for the next release.

                        potemkin_aiP Offline
                        potemkin_aiP Offline
                        potemkin_ai
                        wrote on last edited by
                        #35

                        @girish thanks for finding and sharing a root cause!

                        My instance went through the restore indeed.

                        1 Reply Last reply
                        2
                        • JOduMonTJ JOduMonT

                          if I restore my vaultwarden on Version 2022.10.2 my password are their
                          as soon it updates and the container restart I lose all my password and I cannot import my backup

                          • package: v1.10.2 == password
                          • package: v1.11.0 == no password
                          M Offline
                          M Offline
                          m-lan
                          wrote on last edited by
                          #36

                          @JOduMonT Thx a lot, all data (organizations etc.) was lost (except iOS App and Admin Page). The description of the fix from you solved it, all data is shown again. Thx, a lot!

                          1 Reply Last reply
                          1
                          • J Offline
                            J Offline
                            jayonrails
                            translator
                            wrote on last edited by
                            #37

                            I would like to set up a new instance of Vaultwarden. Is this issue still persistent and does it happen on fresh instances, too?

                            girishG 1 Reply Last reply
                            0
                            • J jayonrails

                              I would like to set up a new instance of Vaultwarden. Is this issue still persistent and does it happen on fresh instances, too?

                              girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #38

                              @jayonrails this is only on older instances

                              J jdaviescoatesJ 2 Replies Last reply
                              1
                              • girishG girish

                                @jayonrails this is only on older instances

                                J Offline
                                J Offline
                                jayonrails
                                translator
                                wrote on last edited by
                                #39

                                @girish Thanks, I will consider a fresh install now.

                                1 Reply Last reply
                                0
                                • girishG girish

                                  @jayonrails this is only on older instances

                                  jdaviescoatesJ Offline
                                  jdaviescoatesJ Offline
                                  jdaviescoates
                                  wrote on last edited by
                                  #40

                                  @girish said in no password when update to 1.11.0:

                                  @jayonrails this is only on older instances

                                  ...and only on some of them. I never hit this issue myself.

                                  I use Cloudron with Gandi & Hetzner

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