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Cloudron Forum

Apps | Demo | Docs | Install

Error on image uploads

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  • B Offline
    B Offline
    b2breporter
    wrote on last edited by
    #1

    I'm getting an error — "We're sorry, but something went wrong on our end." — when trying to upload the server thumbnail or custom mascot as an admin. Maybe I have a permissions issue? Any suggestions?Thanks!

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  • nebulonN nebulon marked this topic as a question on
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #2

    Do you see any errors in the app logs while trying to upload the thumbnail or mascot?

    B 1 Reply Last reply
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  • B Offline
    B Offline
    b2breporter
    replied to nebulon on last edited by
    #3

    Thanks @nebulon ... here's what it shows when I try.

    Jan 04 12:55:06 172.18.0.1 - - [04/Jan/2023:17:55:06 +0000] "POST /admin/settings/branding HTTP/1.1" 500 894 "https://corporatetravel.social/admin/settings/branding" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.1 Safari/605.1.15"
    Jan 04 12:55:06 172.18.0.1 - - [04/Jan/2023:17:55:06 +0000] "GET /sw.js HTTP/1.1" 200 31156 "" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.1 Safari/605.1.15"
    Jan 04 12:55:10 172.18.0.1 - - [04/Jan/2023:17:55:10 +0000] "GET /about HTTP/1.1" 301 5 "-" "Mozilla (CloudronHealth)"

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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #4

    I just tried this and it seems like it worked for me. Are we talking about the same section in the settings:

    5ebbb508-e3cd-4895-954a-4ea8ca634302-image.png

    B 1 Reply Last reply
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  • B Offline
    B Offline
    b2breporter
    replied to nebulon on last edited by
    #5

    @nebulon So weird. I had tried a bunch of times before - yes same setting - and yet today it works. Ok thanks.

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  • nebulonN nebulon has marked this topic as solved on
  • B Offline
    B Offline
    b2breporter
    replied to b2breporter on last edited by
    #6

    @b2breporter Oh - not totally sure, but I think we figured it out. We were originally trying to post images that were much larger in file size.

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