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    Solved Cloudron 7.3.4 install is stuck

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    • C
      cjblank last edited by girish

      I'm trying to install Cloudron on my Ubuntu 20.04 machine, and I keep getting hung up on the install during the "Installing Cloudron version 7.3.4 (this takes some time) ..." portion. I've had this script running overnight with no success. Am I missing something?

      Screenshot from 2023-01-23 12-42-28.png

      girish T 2 Replies Last reply Reply Quote 0
      • girish
        girish Staff @cjblank last edited by

        @cjblank can you check /var/log/cloudron-setup.log ?

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        • Topic has been marked as a question  girish girish 
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          cjblank @girish last edited by

          @girish I'm not really sure what to look for in the log. Here's a link to the file: https://file.io/oTJfg82yRO3J

          girish 1 Reply Last reply Reply Quote 0
          • girish
            girish Staff @cjblank last edited by

            @cjblank Looks like some issue with IPv6 . Does curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip work on the server?

            If it does, can you try docker pull registry.ipv6.docker.com/cloudron/base:3.2.0 ?

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              cjblank @girish last edited by

              @girish Would I be able to terminate the install script? I tried a ctrl+c when it gave this error before, and I couldn't install it afterward, so I still have it running.

              girish 1 Reply Last reply Reply Quote 0
              • girish
                girish Staff @cjblank last edited by

                @cjblank you have to start afresh, I am afraid. I think you can Ctrl+C and then debug why IPv6 connectivity is not working and then proceed to reinstall on vanilla ubuntu.

                Can you give me some more info on your server? Is this some public cloud installation ?

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                  cjblank @girish last edited by

                  @girish This is just a home lab machine that I'm trying to set up so it won't be in a cloud environment if that's what you're asking. I'll look into the IPv6 stuff and try to start again.

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                    tonylam @cjblank last edited by

                    @cjblank

                    This is how i fixed that exact issue:

                    Run these commands
                    sudo sysctl -w net.ipv6.conf.all.disable_ipv6=0
                    sudo sysctl -w net.ipv6.conf.default.disable_ipv6=0
                    sudo sysctl -w net.ipv6.conf.lo.disable_ipv6=0

                    double check IPv6 is off by running "ip a"

                    This is tempoary work around just to install it and get it up and running.

                    to restart your installation without rebuilding a new VM

                    Add this flag --redo

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                    • Topic has been marked as solved  girish girish 
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