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  1. Cloudron Forum
  2. Mastodon
  3. Cloudron users not working

Cloudron users not working

Scheduled Pinned Locked Moved Mastodon
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    • M Offline
      M Offline
      matwinck
      wrote on last edited by
      #1

      Hello! I just created my first mastodon instance.

      After the application starts working, when I click to open it appears from the beginning without a user. I can't log in with my cloudron account. It appears without any user, not even the administrator.

      I managed to create a user through the terminal but no email is sent for confirmation, the same happens when I create a user directly in mastodon, also no confirmation email is sent. So I follow without users or administrators in the instance.

      What did I forget to do or am I doing it wrong?

      girishG 2 Replies Last reply
      0
      • M matwinck

        Hello! I just created my first mastodon instance.

        After the application starts working, when I click to open it appears from the beginning without a user. I can't log in with my cloudron account. It appears without any user, not even the administrator.

        I managed to create a user through the terminal but no email is sent for confirmation, the same happens when I create a user directly in mastodon, also no confirmation email is sent. So I follow without users or administrators in the instance.

        What did I forget to do or am I doing it wrong?

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        @matwinck well, something is clearly off. You don't need to create the admin user or any other user for that matter.

        Just to double check, can you please do a test install at https://my.demo.cloudron.io/ (username/password: cloudron). Do you see the same behavior in the demo? I am just trying to rule out obvious things like some browser issue. I tried a fresh install here and it has an admin user and am also able to login as Cloudron user. (And of course, our existing mastodon instance https://social.cloudron.io works just fine)

        1 Reply Last reply
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        • M matwinck

          Hello! I just created my first mastodon instance.

          After the application starts working, when I click to open it appears from the beginning without a user. I can't log in with my cloudron account. It appears without any user, not even the administrator.

          I managed to create a user through the terminal but no email is sent for confirmation, the same happens when I create a user directly in mastodon, also no confirmation email is sent. So I follow without users or administrators in the instance.

          What did I forget to do or am I doing it wrong?

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by girish
          #3

          @matwinck I am wondering if you hit this https://docs.cloudron.io/apps/mastodon/#username-restriction ? On Cloudron, usernames can be created with hyphen and dot. Such usernames cannot login to Mastodon and will get a "HTTP ERROR 422" when attempting to login. See https://github.com/mastodon/mastodon/issues/12020

          M 2 Replies Last reply
          1
          • girishG girish

            @matwinck I am wondering if you hit this https://docs.cloudron.io/apps/mastodon/#username-restriction ? On Cloudron, usernames can be created with hyphen and dot. Such usernames cannot login to Mastodon and will get a "HTTP ERROR 422" when attempting to login. See https://github.com/mastodon/mastodon/issues/12020

            M Offline
            M Offline
            matwinck
            wrote on last edited by
            #4

            @girish Thanks! The problem really was in the browser, I started using firefox and it worked! Thanks!

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            • girishG girish

              @matwinck I am wondering if you hit this https://docs.cloudron.io/apps/mastodon/#username-restriction ? On Cloudron, usernames can be created with hyphen and dot. Such usernames cannot login to Mastodon and will get a "HTTP ERROR 422" when attempting to login. See https://github.com/mastodon/mastodon/issues/12020

              M Offline
              M Offline
              matwinck
              wrote on last edited by
              #5

              @girish Now, I'm still trying to access the mastodon admin panel. It currently says there is no administrator. I tried to add myself as an administrator in Terminal but I couldn't either. Do you have any suggestion? Thanks in advance!

              girishG 1 Reply Last reply
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              • M matwinck

                @girish Now, I'm still trying to access the mastodon admin panel. It currently says there is no administrator. I tried to add myself as an administrator in Terminal but I couldn't either. Do you have any suggestion? Thanks in advance!

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #6

                @matwinck you have to make someone an admin - https://docs.cloudron.io/apps/mastodon/#admin

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