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Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Mastodon
  3. Cloudron users not working

Cloudron users not working

Scheduled Pinned Locked Moved Mastodon
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  • M Offline
    M Offline
    matwinck
    wrote on last edited by
    #1

    Hello! I just created my first mastodon instance.

    After the application starts working, when I click to open it appears from the beginning without a user. I can't log in with my cloudron account. It appears without any user, not even the administrator.

    I managed to create a user through the terminal but no email is sent for confirmation, the same happens when I create a user directly in mastodon, also no confirmation email is sent. So I follow without users or administrators in the instance.

    What did I forget to do or am I doing it wrong?

    girishG 2 Replies Last reply
    0
    • M matwinck

      Hello! I just created my first mastodon instance.

      After the application starts working, when I click to open it appears from the beginning without a user. I can't log in with my cloudron account. It appears without any user, not even the administrator.

      I managed to create a user through the terminal but no email is sent for confirmation, the same happens when I create a user directly in mastodon, also no confirmation email is sent. So I follow without users or administrators in the instance.

      What did I forget to do or am I doing it wrong?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @matwinck well, something is clearly off. You don't need to create the admin user or any other user for that matter.

      Just to double check, can you please do a test install at https://my.demo.cloudron.io/ (username/password: cloudron). Do you see the same behavior in the demo? I am just trying to rule out obvious things like some browser issue. I tried a fresh install here and it has an admin user and am also able to login as Cloudron user. (And of course, our existing mastodon instance https://social.cloudron.io works just fine)

      1 Reply Last reply
      0
      • M matwinck

        Hello! I just created my first mastodon instance.

        After the application starts working, when I click to open it appears from the beginning without a user. I can't log in with my cloudron account. It appears without any user, not even the administrator.

        I managed to create a user through the terminal but no email is sent for confirmation, the same happens when I create a user directly in mastodon, also no confirmation email is sent. So I follow without users or administrators in the instance.

        What did I forget to do or am I doing it wrong?

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by girish
        #3

        @matwinck I am wondering if you hit this https://docs.cloudron.io/apps/mastodon/#username-restriction ? On Cloudron, usernames can be created with hyphen and dot. Such usernames cannot login to Mastodon and will get a "HTTP ERROR 422" when attempting to login. See https://github.com/mastodon/mastodon/issues/12020

        M 2 Replies Last reply
        1
        • girishG girish

          @matwinck I am wondering if you hit this https://docs.cloudron.io/apps/mastodon/#username-restriction ? On Cloudron, usernames can be created with hyphen and dot. Such usernames cannot login to Mastodon and will get a "HTTP ERROR 422" when attempting to login. See https://github.com/mastodon/mastodon/issues/12020

          M Offline
          M Offline
          matwinck
          wrote on last edited by
          #4

          @girish Thanks! The problem really was in the browser, I started using firefox and it worked! Thanks!

          1 Reply Last reply
          0
          • girishG girish

            @matwinck I am wondering if you hit this https://docs.cloudron.io/apps/mastodon/#username-restriction ? On Cloudron, usernames can be created with hyphen and dot. Such usernames cannot login to Mastodon and will get a "HTTP ERROR 422" when attempting to login. See https://github.com/mastodon/mastodon/issues/12020

            M Offline
            M Offline
            matwinck
            wrote on last edited by
            #5

            @girish Now, I'm still trying to access the mastodon admin panel. It currently says there is no administrator. I tried to add myself as an administrator in Terminal but I couldn't either. Do you have any suggestion? Thanks in advance!

            girishG 1 Reply Last reply
            0
            • M matwinck

              @girish Now, I'm still trying to access the mastodon admin panel. It currently says there is no administrator. I tried to add myself as an administrator in Terminal but I couldn't either. Do you have any suggestion? Thanks in advance!

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #6

              @matwinck you have to make someone an admin - https://docs.cloudron.io/apps/mastodon/#admin

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