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  3. Backup restore is not working

Backup restore is not working

Scheduled Pinned Locked Moved Solved Support
backupsimportcifs
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  • J jayonrails

    @jdaviescoates Backup on the new server is not configured yet, but the import Assistent asks for source backup destination, etc. - therefore it should work in my understanding?

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #5

    @jayonrails I could reproduce this one. The import functionality has a bug with CIFS/SSHFS. It creates temporary mounts to access the backup files but ends up accessing them from the wrong path.

    J 2 Replies Last reply
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    • girishG girish

      @jayonrails I could reproduce this one. The import functionality has a bug with CIFS/SSHFS. It creates temporary mounts to access the backup files but ends up accessing them from the wrong path.

      J Offline
      J Offline
      jayonrails
      translator
      wrote on last edited by
      #6

      @girish Thanks for your update. Please let me know when there is a fix available that we can test with.

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      • girishG girish

        @jayonrails I could reproduce this one. The import functionality has a bug with CIFS/SSHFS. It creates temporary mounts to access the backup files but ends up accessing them from the wrong path.

        J Offline
        J Offline
        jayonrails
        translator
        wrote on last edited by
        #7

        @girish Hi! Anything new on this topic?

        girishG 1 Reply Last reply
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        • J jayonrails

          @girish Hi! Anything new on this topic?

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #8

          @jayonrails This will only get fixed in 7.4. If you are blocked by this, best bet is to copy the backup to some folder on the server manually and then import using 'Filesystem' provider. Would that work for you?

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          • girishG girish

            @jayonrails This will only get fixed in 7.4. If you are blocked by this, best bet is to copy the backup to some folder on the server manually and then import using 'Filesystem' provider. Would that work for you?

            J Offline
            J Offline
            jayonrails
            translator
            wrote on last edited by
            #9

            @girish Not really because I don't have 200% of the storage that's in the backup. Any other options?

            girishG 1 Reply Last reply
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            • J jayonrails

              @girish Not really because I don't have 200% of the storage that's in the backup. Any other options?

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #10

              @jayonrails ah ok, you can still mount this as cifs by hand to some path say /opt/backup and then use Filesystem .

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              • J Offline
                J Offline
                jayonrails
                translator
                wrote on last edited by
                #11

                @girish I think the problem shall be fixed with Cloudron 7.4.1 - I don't have the backup configuration anymore, but the backed up files on my storage.

                Any chance to restore them?
                What would be the best way to go?

                Best regards
                Jay

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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #12

                  @jayonrails Fix didn't make it for 7.4, but I have fix in place for 7.5.

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                  • J Offline
                    J Offline
                    jayonrails
                    translator
                    wrote on last edited by
                    #13

                    Sad to hear, but I can wait some more weeks. Any ETA for 7.5?

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #14

                      @jayonrails We just started on it, so will take a month probably atleast.

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