Error: the document could not be saved
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I have OnlyOffice integrated in a HumHub instance (both installed on the same Cloudron).
In the HumHub app, whenever i open/create a file to edit, i get this error:
The server side error at the same instant:
Feb 26 11:50:20 [2023-02-26T06:20:20.338] [ERROR] [localhost] [c0b9cffeef4e573bd6f5] [d08fc12f-6bc5-4502-836f-e46bae8e341c2] nodeJS - sendServerRequest error: url = http://my-humhub-domain/onlyoffice/backend/track?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJrZXkiOiJjMGI5Y2ZmZWVmNGU1NzNiZDZmNSIsInVzZXJHdWlkIjoiZDA4ZmMxMmYtNmJjNS00NTAyLTgzNmYtZTQ2YmFlOGUzNDFjIn0.OVY_-CGNzmJlIF_O3Seh0OQKaxZezym_s0w9grBlSpg;data = {"key":"c0b9cffeef4e573bd6f5","status":2,"url":"https://my-onlyoffice-domain/cache/files/data/c0b9cffeef4e573bd6f5_808/output.docx/output.docx?md5=Nd83AEriHjVeI3rygGtyPg&expires=1677393320&filename=output.docx","history":{},"users":["d08fc12f-6bc5-4502-836f-e46bae8e341c"],"actions":[{"type":0,"userid":"d08fc12f-6bc5-4502-836f-e46bae8e341c"}],"lastsave":"2023-02-26T05:34:27.000Z","notmodified":false,"token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.5aoIuhstRSCa8vIDgTF16PHPwckHK6lwnZiEhMyMV8I","filetype":"docx"} Error: Error response: statusCode:301; headers:{"server":"nginx","date":"Sun, 26 Feb 2023 06:20:20 GMT","content-type":"text/html","content-length":"162","connection":"keep-alive","location":"https://my-humhub-domain/onlyoffice/backend/track?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJrZXkiOiJjMGI5Y2ZmZWVmNGU1NzNiZDZmNSIsInVzZXJHdWlkIjoiZDA4ZmMxMmYtNmJjNS00NTAyLTgzNmYtZTQ2YmFlOGUzNDFjIn0.OVY_-CGNzmJlIF_O3Seh0OQKaxZezym_s0w9grBlSpg"}; body: Feb 26 11:50:20 <html> Feb 26 11:50:20 <head><title>301 Moved Permanently</title></head> Feb 26 11:50:20 <body> Feb 26 11:50:20 <center><h1>301 Moved Permanently</h1></center> Feb 26 11:50:20 <hr><center>nginx</center> Feb 26 11:50:20 </body> Feb 26 11:50:20 </html> Feb 26 11:50:20 Feb 26 11:50:20 at Request._callback (/snapshot/server/build/server/Common/sources/utils.js) Feb 26 11:50:20 at Request.self.callback (/snapshot/server/build/server/Common/node_modules/request/request.js:185:22) Feb 26 11:50:20 at Request.emit (events.js:400:28) Feb 26 11:50:20 at Request.<anonymous> (/snapshot/server/build/server/Common/node_modules/request/request.js:1154:10) Feb 26 11:50:20 at Request.emit (events.js:400:28) Feb 26 11:50:20 at IncomingMessage.<anonymous> (/snapshot/server/build/server/Common/node_modules/request/request.js:1076:12) Feb 26 11:50:20 at Object.onceWrapper (events.js:519:28) Feb 26 11:50:20 at IncomingMessage.emit (events.js:412:35) Feb 26 11:50:20 at endReadableNT (internal/streams/readable.js:1333:12) Feb 26 11:50:20 at processTicksAndRejections (internal/process/task_queues.js:82:21) Feb 26 11:50:20 [2023-02-26T06:20:20.342] [WARN] [localhost] [c0b9cffeef4e573bd6f5] [d08fc12f-6bc5-4502-836f-e46bae8e341c2] nodeJS - storeForgottenThis is the OnlyOffice documentation for this particular error - https://api.onlyoffice.com/editors/troubleshooting#error0, but i'm not sure what to do with it.
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J james has marked this topic as solved on
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