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  2. Mattermost
  3. Packaging the enterprise version of Mattermost

Packaging the enterprise version of Mattermost

Scheduled Pinned Locked Moved Mattermost
49 Posts 4 Posters 18.3k Views 6 Watching
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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #41

    @Sam_uk first make sure the mattermost versions match. after that, I think you take a backup . then, import the backup into a fresh mm installation .

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    • Sam_ukS Offline
      Sam_ukS Offline
      Sam_uk
      wrote on last edited by
      #42

      So I need to downgrade the /dev again so that versions match, do the import, then upgrade it?

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by girish
        #43

        @Sam_uk the package version don't need to match, only the mattermost version . Cloudron package is using mattermost 9.4.1 . Note that I am assuming here that the Cloudron package and the custom package you are using are similar. Maybe you can compare the code and double check.

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        • Sam_ukS Offline
          Sam_ukS Offline
          Sam_uk
          wrote on last edited by Sam_uk
          #44

          So i install the old version like this

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          • samukS Offline
            samukS Offline
            samuk
            wrote on last edited by
            #45

            I'm trying to import the backup from the old custom version into the new version appstore version. The version numbers match but I get an error "Error : External Error - incorrect header check" what does that mean please?

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #46

              That looks like a zlib error. Are your backups encrypted? What storage are you using? Maybe you can download the backup file locally and try to extract it just to test.

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              • Sam_ukS Offline
                Sam_ukS Offline
                Sam_uk
                wrote on last edited by
                #47

                Just to confirm this worked in the end. Thanks for the support

                C 1 Reply Last reply
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                • Sam_ukS Sam_uk

                  Just to confirm this worked in the end. Thanks for the support

                  C Offline
                  C Offline
                  CBCUN
                  wrote on last edited by
                  #48

                  @Sam_uk said in Packaging the enterprise version of Mattermost:

                  Just to confirm this worked in the end. Thanks for the support

                  Hi,

                  i have the same error on a other situation. Would you share your solution with us, please.

                  Greetings

                  Sam_ukS 1 Reply Last reply
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                  • C CBCUN

                    @Sam_uk said in Packaging the enterprise version of Mattermost:

                    Just to confirm this worked in the end. Thanks for the support

                    Hi,

                    i have the same error on a other situation. Would you share your solution with us, please.

                    Greetings

                    Sam_ukS Offline
                    Sam_ukS Offline
                    Sam_uk
                    wrote on last edited by
                    #49

                    @CBCUN It was an incorrect passkey in my case. Using the correct one worked.

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