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Cloudron Install Issues

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installation
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    • S Offline
      S Offline
      SignalScout
      wrote on last edited by girish
      #1

      Im attempting to install Cloudron on Ubuntu 22.04.
      Initially Init script would fail because it couldnt reach files at us.archive.ubuntu.

      3e832842-9ffb-4442-a784-8b933c600e3f-image.png

      After manual install of those files I receive this error for collectd.

      90776a0d-fd8d-4117-9a3b-50ec7a8dbb7d-image.png

      girishG 1 Reply Last reply
      0
      • S SignalScout

        Im attempting to install Cloudron on Ubuntu 22.04.
        Initially Init script would fail because it couldnt reach files at us.archive.ubuntu.

        3e832842-9ffb-4442-a784-8b933c600e3f-image.png

        After manual install of those files I receive this error for collectd.

        90776a0d-fd8d-4117-9a3b-50ec7a8dbb7d-image.png

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by girish
        #2

        @SignalScout Where are you installing this?

        Maybe you start afresh and try this:

        • Start with vanilla 22.04
        • apt update and then apt upgrade. This is done by the Cloudron installation script but maybe we can identify if there is some temporary error here by running it manually.
        • Now install cloudron
        S 1 Reply Last reply
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        • girishG girish marked this topic as a question on
        • girishG girish

          @SignalScout Where are you installing this?

          Maybe you start afresh and try this:

          • Start with vanilla 22.04
          • apt update and then apt upgrade. This is done by the Cloudron installation script but maybe we can identify if there is some temporary error here by running it manually.
          • Now install cloudron
          S Offline
          S Offline
          SignalScout
          wrote on last edited by
          #3

          @girish It completes the apt update and upgrade successfully, but continues to fail at the same pkgs. I ran an apt update--fix-missing a couple times after script failure. This is the output.

          7b1afbfd-af7a-447d-9ae0-8c569c9e1ff5-image.png

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #4

            So if you start with a fresh vanilla ubuntu installation, you can run apt-get update && apt-get upgrade fine and then running cloudron-setup results in such failure?

            If you need to run --fix-missing there is already some underlying issue which we need to get down to first.

            S 1 Reply Last reply
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            • nebulonN nebulon

              So if you start with a fresh vanilla ubuntu installation, you can run apt-get update && apt-get upgrade fine and then running cloudron-setup results in such failure?

              If you need to run --fix-missing there is already some underlying issue which we need to get down to first.

              S Offline
              S Offline
              SignalScout
              wrote on last edited by
              #5

              @nebulon that is correct. I only ran --fix after the cloudron-setup failed. Just ran --fix prior to setup and nothing unusual happens.

              bba44dc8-729f-4bbd-807f-af6258b75d22-image.png

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #6

                Is this on a specific server provider or a bare-metal installation?

                S 1 Reply Last reply
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                • nebulonN nebulon

                  Is this on a specific server provider or a bare-metal installation?

                  S Offline
                  S Offline
                  SignalScout
                  wrote on last edited by
                  #7

                  @nebulon its on a local server using esxi.

                  girishG 1 Reply Last reply
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                  • S SignalScout

                    @nebulon its on a local server using esxi.

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #8

                    @SignalScout can you check these:

                    • systemctl status unbound
                    • cat /etc/resolv.conf . Where is the resolv pointing to?
                    • host www.cloudron.io - Does this resolve ?
                    S 1 Reply Last reply
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                    • girishG girish

                      @SignalScout can you check these:

                      • systemctl status unbound
                      • cat /etc/resolv.conf . Where is the resolv pointing to?
                      • host www.cloudron.io - Does this resolve ?
                      S Offline
                      S Offline
                      SignalScout
                      wrote on last edited by
                      #9

                      @girish
                      The resolv.conf has nameserver set to 8.8.8.8 and 8.8.4.4.

                      I did notice that when I ran the script it would overwrite dns and set to 127.0.0.1.

                      I edited the /etc/resolvconf/resolv.conf.d/head file and permanently added nameserver 8.8.8.8 and 8.8.4.4

                      Ran the install and successfully installed.

                      Thank you for your assistance!

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